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“Quiet oasis in hectic Agra” 4 of 5 bubbles
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 146 Hotels in Agra
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Quiet oasis in hectic Agra”
4 of 5 bubbles Reviewed 10 November 2013

This hotel is one of a few of the more expensive hotels in Agra. As we visited just before the start of the tourist season in late September we took advantage of a good rate. The room was decent, clean and had all the mod cons you'd expect including electronic safe, tv, tea/ coffee making.

The highlight of the hotel was definitely the communal areas of the hotel - bar, restaurant, swimming pool. We expect that in high season this hotel is home to bus parties of triangle tourers as a mixed party of Americans & Europeans were staying when we were there.

PROs
Clean, decent rooms
Helpful staff
Nice bar with decent cocktails
Nice breakfast choice * try the banana bread!
Lovely pool area

CONs
Pricey if you don't take advantage of offers
Large bus parties touring

Room Tip: Garden View Rooms at the back are very quiet
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Leglessannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 16 November 2013
Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident, Agra on Trip Advisor .

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavour to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

We look forward to welcoming you back to our hotel soon.

Warm Regards,

Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,524 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (456)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Johannesburg
Level Contributor
209 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 bubbles Reviewed 8 November 2013

The highlights of our stay were definitely the food, service and the pool area. I have reviewed the restaurant separately and without any hesitation gave it an excellent rating.

The rooms are adequate but average, especially if compared to the offerings at the Trident, Bandra Kurla where we also stayed in during our visit to India. The gardens outside our bedroom window needed attention. These are the only reasons for not giving an excellent rating.

Overall we really enjoyed our stay and will stay here again should we again stay over in Agra.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BertusJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 10 November 2013
Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward!

Your compliments on the food has been conveyed to our Chefs, for whom it has been a tremendous source of inspiration.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

I have noted your feedback on our gardens and would like to thank you for sharing your views. Please also do accept my sincere apologies for any inconvenience caused.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 November 2013 via mobile

The staff is friendly and courteous. The hotel is In a good location. The courtyard is amazing. The breakast spread is good. The dinner buffet was very good. It's close to the Taj Mahal. The rooms were nice and the comfortable. We had booked four rooms and they gave us rooms close to each other. All in all it was a very comfortable stay.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bits2010_an
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 10 November 2013
Dear Guest,

We thank you for sharing your experience at our hotel and its locational advantage on Trip Advisor.

Your positive observations regarding our product, service, restaurants and ambiance is inspirational for all of us. Our chefs were also delighted to note that their efforts were so well appreciated.

My team and I look forward to your return and hope to be your preferred destination whenever you travel to Agra.

Thank you,

Yours sincerely,


Vishal Bharti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cartagena, Spain
Level Contributor
75 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 2 November 2013

Nice setting and nice room with comfy beds, as usual though expensive food and drink is to be expected in Indian hotels. My wife had a spar treatment and she said it was one of the best she had ever had, she rated that 5 Star. Breakfast good with a good selection of Western and Indian food
Negatives, the bottom off the bath mat was covered in black mould and exorbitant price for WiFi, there is no need for hotels to charge for WiFi nowadays and it bugs me!!!

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 8 November 2013
Dear Guest,

Thank you for choosing The Trident during your visit to Agra.

We are grateful for your time taken to review us on Trip Advisor.

I am delighted to note that you found our services gracious. Our Spa team was pleased to receive your compliments. .

I regret you found the prices of food high .We feature premium produce on our menus and as such most meats, seafood and vegetables our sourced from other cities. We also endeavor to keep our prices in line with similar hotels in the city, however based on your feedback we shall relook at the prices and make amends accordingly.

Regarding your comments on the bath mat, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard

Thank you for highlighting your expectations with regards to internet charges, please do contact me whenever you plan your next visit to Agra. I would be happy to work out a special rate for you which will include internet.

My team and I assure you of our best services and look forward to welcoming you back soon.

Warm Regards,

Vishal Bharti
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
County Tipperary, Ireland
Level Contributor
203 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 bubbles Reviewed 2 November 2013

Very friendly staff who are making a real effort with the guests. i loved the vegetable garden and the food was very good indeed especially at breakfast!

The pool area is fine and the gardens are pretty around it.

The rooms are adequate but are a little damp and need some work doing on them, however overall we awere extremely happy to stay here and would visit again

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank munster4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 6 November 2013
Dear Guest,

It was a pleasure having you stay at Trident Agra.

We thank you for taking time to review us on Trip Advisor and are happy to read your compliments on our product and facilities.

We are also grateful for your appreciation of the services provided by the team. It is truly heartening to have our efforts recognized by you in such a manner. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward!

Regarding your comments on the damp smell, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard.

We appreciate your support and patronage and thank you for giving us more opportunities to be of service.

Thank you,

Yours sincerely,

Vishal Bharti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yallingup, Australia
Level Contributor
262 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 30 October 2013

The least favourite of the three Trident hotels we used, probably because it is very busy. The rooms are identical to the others - large enough and functional with a cramped bathroom, and also similarly damp. We changed rooms immediately due a mould smell, with no fuss. Service is a bit jaded, due no doubt to it being so Full. Food ok, though not entirely sure what we had as the buffet was not labelled for breakfast or dinner. Service from bar hit and miss - no ice or lemon offered in first gin and tonic, so had to ask and then when second was served, same issue. Pool staff best of all the Tridents we stayed in.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank F1veStar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 6 November 2013
Dear Guest,

The entire team joins me in thanking you for staying with us and for sharing your experience at Trident, Agra on Trip Advisor .

We are happy to note that our services and facilities were to your satisfaction. It is our constant endeavour to deliver best services and it is appreciation and feedback such as yours which motivates the entire team to continue striving for excellence.

As you have mentioned, we have done major renovation in the public areas of the hotel like the lobby, bar and restaurant. We are looking at renovating the rooms in the not too distant future.

Regarding your comments on the musty smell, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard. We have noted your comments on our service and would like to apologise most sincerely for the inconvenience caused. Please may I assure you that your feedback has been shared with the entire team and all internal procedures and systems have been strengthened and emphasized with the team to avoid any recurrence. Every guest is special to us and it is our utmost focus to provide our guests with personalized service that meets high standards of hospitality.

Thank you for your wonderful words of appreciation and encouragement for Pool Boy. It is truly heartening to have our efforts recognized by you in such a manner.

We look forward to welcoming you back to our hotel soon.

Warm Regards,

Vishal Bharti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

"WoW" truly a Wah Taj experience. Just do not have words to express what a Wonderful time we had at Trident Agra. The hotel has the best location in Agra. Just 1.5 km from the Taj Mahal

We were a group off 22 people including 6 children and what a Super time we all had.We stayed for three nights. It all started when we made the bookings a few months in advance. Special thanks to Mr Amitabh Sinha at Oberoi Kolkata for handling all our bookings and even we had last minute additional rooms which he gave us at the same rates. Super !!! His handling for all our bookings was super efficient. .

Mr Vishal Virmani the front office manager at Trident Agra, he handled all our check in and check outs and it could not have been better. He took care of all our needs since we were a large group and it was simply fantastic. My thanks to all the staff at the restaurant, house keeping and the reception for the great service you rendered to all of us. If I name all of the them the list would be endless.

Two great things about Trident Agra - the service was excellent, very few hotels in the country can match it from my travelling experience and secondly the location is just fantastic on Fatehabad Road in Agra. It is very close to the Taj Mahal , on the main Fatehabad road and yet away from the hustle and bustle of the main area where most of the other hotels are located.

All our sightseeing tickets to the Taj Mahal and other shows were provided by the hotel itself which is just great. The front office (special thanks to Ms. Sakshi) for all the guidance regarding sight seeing and shopping.

The Buffet Breakfast and Dinner was good, however as far as the taste of the food is concerned, there is a scope of improvement. The rooms were good though slightly small. The water pressure and the showers were PERFECT. This is simply super since very few hotels get this combination right. Swimming Pool was good and the children had a blast. Lovely lawns and the hotel is surrounded from three sides by gardens. Special kids camp which was just perfect for the kids.

We had an amazingly wonderful time and thanks to all at Trident Agra for making our holiday cum family get together - one of the most MEMORABLE ones !!!!

One suggestion - please install free WI FI for all your hotel guests.

Special cheers and thanks to Mr Amitabh Sinha and Mr Vishal Virmani.

God Bless !!!!

Room Tip: Always select the garden facing rooms to enjoy the lush green views of the lawns and gardens. More p...
See more room tips
  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mohan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 6 November 2013
Dear Guest,

It was an absolute pleasure having your family and you stay with us during your visit to Agra in October 2013..

Thank you for sparing your time for updating your experience on Trip Advisor.

We are delighted to read your fantastic review. All of us are happy to know that your stay was wonderful and memorable.

We sincerely thank you for your encouraging and kind words of praise for our hotel, restaurants and services.

Your compliments have been shared with the entire team and in particular with Sakshi, Amitabh and Vishal, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

We have noted your comments on our food. Whilst apologizing most sincerely for any inconvenience caused, we would also like to thank you for sharing your views

The team and I look forward to welcoming you back to the city and to The Trident.

Thank you,

Yours sincerely

Vishal Bharti
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Agra
#2 Spa Hotel in Agra
#2 Luxury Hotel in Agra
#2 Business Hotel in Agra
#2 Family Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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