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“The best hotel in Agru”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 145 Hotels in Agra
Certificate of Excellence
Reno, Nevada
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“The best hotel in Agru”
Reviewed 1 March 2014

Trident is a wonderful hotel. The hotel room was spacious, clean and quiet. There were always two bottles of water for us in the room. The courtyard and pool are very beautiful. It was nice to sit with a drink and enjoy the peaceful surroundings. The restaurant and staff were magnificent. They will do anything to make sure every meal is perfect. The chef frequently greets guests and explains what the dishes are. The food was the best we had in India. The hotel shop owners are not pushy and provide good customer service.

Room Tip: Try to book a room with a view of the inner courtyard
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Moose7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you for choosing Trident Agra for your stay and for a fantastic review.

I don’t have words to thank you for this feedback you have sent about your recent experience with Trident Agra, and especially about the warm, intuitive, proactive and genuinely friendly yet professional service.

I am delighted to know that every aspect of your experience was excellent. Delicious food and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the warmth in our service delivery.
Our hotel awaits your early return!

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (485)
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English first
Strasbourg, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 March 2014

The hotel :
- beautiful hotel
- very pleasant service (very helpful, smiling, informative, and discreet)
- nice animations in the garden
- good shops inside the hotel, with price tags on the products (and reasonable prices)
- close to a mall (ATM) and to the Taj Mahal

The room :
- clean and nice
- all you need is here (from water and glasses, to everythiing you could need in the bathroom)
- good water pressure and hot water !

The restaurant :
- perfect service : the chef was here to indroduce the meals, to make us discover food we did not try, all the waiters were perfect. This maybe was the best part of this hotel.
- good food, and accurate descriptions (veg / spicy or not)

A place we would like to come back to !

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Samuel Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you for taking time out and for sharing your experience.

Our hotel offers an excellent opportunity to relax and unwind in tranquil surroundings and this is what our guests appreciate the most about us. It is great to know that the charm of the stunning landscaped gardens and the serene ambiance of the hotel worked its magic on you.

I am delighted to know that every aspect of your experience was excellent. Warm hospitality, delicious food and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories of our guests.

Thank you once again for taking the time to write the review. We are proud to have a Trident ambassador in you. We hope that you will plan another holiday with us soon!

Thank you,

Yours Sincerely,



Rohit Dasgupta
General Manager
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Kent
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 February 2014

After a trying journey by train from Delhi, we were delighted to find ourselves in this comfortable hotel. The bar is a pleasant place to sit and relax after a day's sightseeing. Staff are friendly and he food in the restaurant is very good. Our room was OK, but smelled slightly odd. As other people have said, the bedrooms could do with some updating. However, it was perfectly comfortable. The Taj Mahal lived up to all my expectations. We decided we should have given ourselves another couple of days in Agra to spend more time at the Taj Mahal and Agra Fort and we plan to return next year. When we do, we will return to this hotel.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saharaKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you for your time taken to review us on Trip Advisor.

We sincerely appreciate your compliments on our rooms and facilities.

I have also conveyed your gracious comments to the entire team, who were happy to read such a delightful review from you.

We thank you once again for your generous comments and look forward to the pleasure of welcoming you back.

Thank you and regards,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 February 2014

Trident Agra... What should I say... Words like Awesome... Super... Perfect... will fall short to describe it. It was our anniversary and we decided to travel to Agra n stay at the Trident Hotel. I can say that no stone was left unturned to make our stay special:-) A big credit of this goes to two gentlemen there- Front office manager Vishal n F&B Manager Karan:-) they along with their teams made sure we had a picture perfect anniversary and unforgettable 3 days in Agra:-)

Talking about Trident Agra... Its truly a 5 star hotel in all senses... may that be a perfect location, great look n feel, beautifully maintained property, great rooms, delicious food, etc... etc... N most importantly the very very welcoming staff and immaculate service:-) I have stayed at three Trident properties (Gurgaon, Chennai n now Agra) and one thing I have always been impressed by is the service. I think no one beats the Trident Group of Hotels in its service:-) I can say, this recent stay at Agra has reinstated my faith in Trident Group of Hotels and where ever I go, I can blindly book a Trident Hotel for business or holiday:-)

A big thank you to the GM, Vishal, Karan n Trident Agra team for a picture perfect vacation. (@Vishal -thank you for the general Agra help as well) You guys truly rock:-) A big thums up.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sakshi_Nanavati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you very much for taking time to share your experience on Trip Advisor and for recognizing our team members.

Your gracious comments have been shared with the team, who were delighted to read such a fantastic review from you.

We are committed to quality service and it is recognition such as yours which is truly a honour for us and inspires us to strive even further for excellence and deliver our best.

We at the Oberoi Hotels and Resorts take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavour and through feedback we strive to be better.

It was an absolute delight to have been of service to you and we all await your return to stay with us soon.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgewater, New Jersey
Level Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 24 February 2014

We stayed two nights at this hotel and were pleasantly surprised on several levels. The staff are extremely accommodating and gracious, and they go out of their way to make you stay enjoyable. The rooms are comfortable if a bit dated, but the water pressure in the shower more than made up for it. Housekeeping did a good job replenishing towels and water and kept the room spotless. The hotel is located on the main drag, but it's quiet and the central garden with pool, patio and waterfalls was a nice spot to relax with a cold beer or glass of wine after a day of sightseeing and haggling in the bazaar.

Executive chef Ashutosh Aswasthi in particular made our stay memorable. He made a point to speak with us and every other guest, making us feel quite welcome. The food was incredible - creative, flavorful and beautifully presented. On our last morning, I didn't see any poha and mentioned to Chef how much I had enjoyed it. He quickly made a fresh batch and packaged it to go (take-away), tucking in extra pastries as well for our drive. After two days in the hotel, our boys, ages 9 and 10, declared they love Indian food. Well done, chef!!

Another pleasant surprise was the Kid's Club (free of charge, available 9-6 with a break for lunch). Our boys had a blast playing cricket, football and Xbox while my husband and I went out shopping and to the fish spa. All in all we had a very nice stay here.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LizWaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you very much for sparing time to share such a wonderful review on Trip Advisor.

We are overwhelmed to read your compliments on our product, garden, food and restaurants.

It is a delight to note your kind words of appreciation for the team. It is our constant endeavour to deliver excellent services and facilities. Feedback such as yours increase our motivation to continually aspire to achieve the expectations that our guests have of us.

Your compliments have been shared with the entire team and in particular with Chef Ashutosh, who was delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

The team and I thank you once again for your time and the wonderful review and look forward to welcoming you back.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
634 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 251 helpful votes
Reviewed 24 February 2014 via mobile

Visiting the Taj Mahal is an incredible experience and to have this hotel within a few kilometres was brilliant. The staff were very friendly and helpful as we were so tired from travelling. We had room service in the evening which was very quick and the food excellent.
For the low price we paid I would thoroughly recommend staying here.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Clive R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

Thank you for taking time to post your review on Trip Advisor. Your time and feedback is precious to us.

We are happy to note that our rooms, service and food were to your satisfaction.

The team and I are grateful for your generous compliments on our hotel and its locational advantage and look forward to the pleasure of welcoming you back.

Thank you,

Yours sincerely


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shandon, United Kingdom
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 23 February 2014

Despite most of the tourists only staying1/2 nights,the hotel's friendly staff treat you as multiple repeat guests.
Sleek modern lobby and restaurant, with first class selection of buffet and a la carte.We ate well here.
Decent pool In a central courtyard location,nice shops and spa in the lobby arcade.
Rooms , however, are a disappointment-tired, with poor showers .
And our garden view room looked over a scrappy piece of grass,and a property dividing wall.Ugly aspect.
Still, the staff, food and restaurant outweigh the negatives.

Room Tip: Overlooking the pool area
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tbonjour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 2 March 2014
Dear Guest,

It was pleasure having you stay with us during your visit to Agra in February 2014

Thank you for sparing time to share your feedback with the Trip Advisor community.
We are happy to note that you enjoyed your experience at the hotel. Your compliments on our hospitality has been shared with the entire team for whom it has been a tremendous source of inspiration.

Regarding your comments on the showers, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard

We also sincerely appreciate your positive observations regarding our location and gardens.

My team and I look forward to your return and hope to be your preferred destination whenever you travel to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Agra
#2 Spa Hotel in Agra
#2 Business Hotel in Agra
#2 Romantic Hotel in Agra
#2 Luxury Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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