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“Good Property”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 145 Hotels in Agra
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good Property”
Reviewed 23 May 2014

Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The Hotel is literally, a stone's throw away from one of the new 7 Wonders of the World, the Taj Mahal.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JUShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

It is a pleasure to receive your feedback after your recent stay at Trident, Agra.

The team and I are delighted to know that you had an overall good stay and were impressed with the nearness to the Taj Mahal.

It is our continuous endeavor to deliver excellent service which meets high standards of hospitality and it is feedback such as yours which is our greatest award and motivates us to continue striving for excellence.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Dublin, Ireland
Level Contributor
230 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 20 May 2014

This is my second time staying at the Trident, the last was six years ago. The last time we used the pool which we enjoyed, but did not have enough time this year.
Friendly staff greeted us with a welcome drink of rose water, and while we arrived before lunchtime, the room was not ready, but as soon as it was, we were shown up.
We had a nice room one floor up, overlooking the pool, with a sofa and table as well as two single beds. The bed linen was crisp and clean.
We had only one night here, so enjoyed the breakfast, lunch on the terrace near the pool, and a dinner in the evening. We had the buffet the last time I was here, but this time ate off the menu which was very good.
There are nice gardens, lots of pigeons to watch, and very convenient to the Taj Mahal and the Red Fort.
I would stay here again.

Room Tip: We had 269 on the first floor a bit away from the pool
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margo37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

Thank you for giving us an opportunity to serve you during your stay with us.

The team and I thank you for your time and for sharing your compliments on Trip Advisor.

We are delighted to learn that you found our facilities, product and food to your satisfaction.

We also thank you for your gracious comments on our services. It is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

Your compliments have been shared with the entire team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

We sincerely appreciate your recommendation and support and look forward to the pleasure of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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delhi
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2014

The experience of stay at Trident, agra was awesome as it has got a big garden with huge swimming pool unlike Trident Jaipur. We went their with our 4.5 years old daughter and she too had a great time there. She spent most of her time in kiddy room and swimming pool.

It is approx. 3 kms from Taj. One can easily take horse cart to reach Taj. I will advise to stay in garden facing room as it gives good feeling. The hospitality was good except person in hotel was bad in guiding the location of the hotel when you first time reach there. Be extra cautious while reaching to the hotel from the Jamuna express as there are lots of turns and it is not a straight way.

Room Tip: Please chose garnden facing rooms
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  • Stayed April 2014, travelled with family
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Helpful?
Thank amitsinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

Thank you very much for sparing time to share your feedback on Trip Advisor. We sincerely appreciate your time in sharing your experience at our hotel and its locational advantage.

My team and I deem it a privilege to have served you and we are happy to read such a delightful recommendation from you.

We are also pleased to note your compliments on our product and on your dining experience.

Regarding your comments on the hotel signage's, please do accept my apologies for the inconvenience caused. Please allow me to assure you that we have initiated necessary corrective action in this regard.

We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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Mumbai
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 May 2014

I've always been a fan of Oberoi's hospitality, having stayed at their numerous luxury properties over the years. A few days ago, I was at Trident Agra and thrilled to see the same standard here as well. This is an example: we walked into their restaurant at 11.30am when they weren't even serving lunch. Still, they quickly arranged for a pasta for our child and very so polite about the whole thing. The staff is unobtrusive and yet lands up at the right time. Just love how consistently courteous and polite their staff is across properties. Right down to the doorman who helped our cab driver start his taxi. I'm always amazed by how these guys manage to maintain their high standard. As for the property itself, it is as per Oberoi standard and excellent all-round. This is also a great place to unwind after you've been to the Taj, which can be a tiring trip. No complaints. An unforgettable experience.

Room Tip: Try out all the restaurants.
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  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anupam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

Thank you for your stay and for the lovely review! Positive feedback from patrons like you is the biggest encouragement for us and drives us to improve constantly. We sincerely appreciate your time in sharing your experience at our hotel and its location advantage.

Special touches and insightful service have a huge impact on the overall experience and I am delighted to know that my team was able to create an impression on you with thoughtful gestures and anticipative service. It feels great to work with such incredibly caring and talented gentleman.

It will be my pleasure to share your generous comments with them and I am sure they will be delighted to receive such generous appreciation.

Thank you for your compliments on the quality of service throughout your stay. I will pass it on to the teams concerned. They would be delighted to know that their efforts were so well appreciated. Our culinary team will be most happy to have served you. This definitely helps us and our teams to stay motivated.

I hope that our distinctive service will tempt you to return and stay at one of the many excellent Trident Hotels in the future

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Faversham, United Kingdom
Level Contributor
112 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 18 May 2014

We left Delhi on day three of our tour and were supposed to go by train to Ranthambour to look for tigers.
We got up at 4am to get the train and by 7am realised that the train had been cancelled. Rather than wait goodness knows how many more hours for a train we decided to get our driver to take us to Agra and then on to Jaipur instead.
The tour company arranged for us to stay in the Trident hotel. What a dump! the entrance lobby was nice enough but the rooms were reminiscent of a cheap motorway hotel.
The pool had a couple of dozen cheap plastic loungers around it with four dozen people vying for space all of whom were in their 60s.
The only saving grace (apart from the fact we were leaving soon!), was the breakfast the next day, the staff were very well spoken and polite.

  • Stayed November 2013, travelled as a couple
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Helpful?
5 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 8 June 2014
Dear Guest,

Thank you for taking time to share your experience on Trip Advisor.

Thank you also for taking time to write to me offline. We sincerely do hope that we have been able to resolve your concerns to your satisfaction.

I am pleased to inform you that we have renovated public areas of the hotel like the lobby, bar and restaurant in the near past and are currently in the process of renovating a section of the hotel bedrooms to which are better suited for discerning travelers like you.

We at the Oberoi Hotels and Resorts take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavour and through feedback we strive to be better.

As requested to you personally, please do contact me whenever you travel to Agra next. The team and I shall ensure that we serve you in the manner expected of us.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi, New York
1 review
Reviewed 15 May 2014

A perfect place to relax and revitalize yourself from the crazy city of Agra. We had a day trip to the city and we enjoyed our every moment in the hotel. Lovely gardens and lobby overlooking the beautiful fountains and the swimming pool.

The room were clean and have all the amenities to spend a comfortable day and what makes the difference is the “staff”. We would like to thank Shreya for a smooth check-in and also Vishal Virmani and Karan for their hospitality. I would also like to give special thanks to Ashutosh Awasthi for recommending this hotel as everyone was so professional and charming.

I will be returning to Agra with my family soon and will definitely stay here and will recommend it to all travelling to Agra :) :)

Thanks to Shreya, Vishal, Karan and Asutosh once again...

Room Tip: No tips available right now, its perfect :)
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank steria1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

Thank you for sharing such a fantastic review on Trip Advisor. Your time and praise is overwhelming and precious to us.

Your compliments on our service is inspirational for all of us. We are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is our greatest reward.

I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration.

We at the Oberoi Hotels and Resorts take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavour and through feedback we strive to be better.

The team and I look forward to the delight of having more opportunities to be of service to you.

Thank you and regards,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 May 2014

Visited Agra with husband. Stayed there for 2 nights in a standard room. It was comfortable, nice and cosy though we wish the room was pool facing... Breakfast is elaborate with a lot of choices...Not too far from the Taj, this is a good option to stay in Agra.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kamalika_Malhotra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 25 May 2014
Dear Guest,

We thank you for sharing your experience at our hotel and its locational advantage on Trip Advisor.

Your positive observations regarding our product, service, restaurants and ambiance is inspirational for all of us. Our chefs were also delighted to note that their efforts were so well appreciated.

My team and I look forward to your return and hope to be your preferred destination whenever you travel to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Agra
#2 Luxury Hotel in Agra
#2 Spa Hotel in Agra
#2 Family Hotel in Agra
#2 Romantic Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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