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“Exceptional service and lovely hotel”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 143 Hotels in Agra
Certificate of Excellence
Winchester, United Kingdom
Level 6 Contributor
447 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
“Exceptional service and lovely hotel”
Reviewed 13 August 2014

In what appear 'understated' buildings is a hotel of outstanding service and great comfort. The room had everything one could wish for and was spacious, comfortable and well appointed. The service is second to none - nothing less than exceptional. Every member of staff is eager to offer assistance with the utmost politeness and genuine warmth. I have never felt as welcome anywhere in the world. The food in the restaurant exceeds superlatives! Every dish is delicious - fresh, delicate and of perfect taste. The restaurant staff were happy to provide whatever we wished, and made excellent dishes to order. I don't hesitate to recommend this hotel as a first choice for any stay in Agra. By Indian standards it is not cheap, but it is extremely reasonably priced by international standards and of exceptional value for the quality of the services and facilities on offer. A wonderful retreat from the busyness of the city, and a luxurious 'home' in Agra. Thank you so much to all the staff for an unforgettable stay.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank AndrewA64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 19 August 2014
Dear Guest,

It was an absolute pleasure having you stay with us during your recent visit to Agra

The generous appreciation you have bestowed upon us for the rooms, the restaurant, kitchen and front office staff is very special. I will share your comments with the entire team as they all did a fantastic job in delivering an exceptional experience to you. Everyone will be delighted to receive your feedback.

It is our constant endeavor to make every guest feel the luxury and comfort of home away from home by delivering excellent services and appreciation such as yours increase our motivation to continually aspire to achieve and exceed expectations that our guests have of us. It’s a pleasure to read that you found the hotel team members to be courteous, anticipating and helpful. We are extremely grateful to you for all the kind comments you have mentioned on this forum.

My team and I look forward to your continued visits to Trident, Agra. We take this opportunity to assure you of our best attention and services at all times.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (494)
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Staffordshire, United Kingdom
Level 6 Contributor
145 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 10 August 2014

Stayed here on our tour of the Golden Triangle. The food was excellent, our room overlooked the garden and pool. The staff were all charming and helpful.Set in it's own gated grounds with good access to Agra, ideally located for our visit to the Taj Mahal.

  • Stayed February 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank iamthebadger67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 17 August 2014
Dear Guest,

Thank you very much for sparing time in sharing your experience at our hotel with the Trip Advisor community.

I am delighted to know that every aspect of your experience was excellent. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create warm memories for our guests. Appreciation in this regard from patrons like you means a lot to us. I have shared your comments with everyone.

We are proud to uphold lushly green lawns within the hotel which make our guests feel closer to nature and this helps them invigorate as well.

I thank you once again for your gracious feedback and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 August 2014

Excellent - Beautiful lobby, quick and easy check in, rooms were comfortable (perhaps slightly dated but clean).

Service at buffet breakfast was impeccable - we had quite a few 'special dietary needs' and they made the paratha from scratch (yes we had to wait 15 minutes, but it was worth it!).

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank mushrooom288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 17 August 2014
Dear Guest,

We thank you for choosing The Oberoi and also for taking time to share experience on Trip Advisor.

I am delighted to know that you enjoyed the overall experience of your stay with us. Your positive comments about the hotel and in particular about our staff are deeply appreciated

Your compliments on the food and service have been conveyed to our food and beverage team, for whom it has been a tremendous source of inspiration, they were glad to know that they were able to gratify in meeting the dietary requirements.

I am pleased to inform you that we are currently in the process of renovating the hotel bedrooms to which are better suited for discerning travelers like you.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Thank you,

Warm Regards,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 August 2014

Friendly welcome and easy check in. If you are visiting Agra, then this is the type of hotel you want to stay in, it is quiet and secluded, with a fantastic outdoor swimming pool. The hotel has a innovative style, for example they don't allow tips for staff instead they simply ask you to tell them who was really good and allow you to make a voluntary contribution in an envelope. Also provide some really good insights into Indian culture, there's the Potters wheel and a potter, a sitar player and a street merchant selling wares.

Room Tip: ask for a room on the opposite side to the dinning area.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jupitaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 17 August 2014
Dear Guest,

Thank you for posting your review on Trip Advisor with regards to your recent stay at Trident, Agra.

We are blessed with uniquely charismatic grounds, pool and our guests often mention that the hotel is like a revitalizing retreat. It is quite pleasing to know this from you as well.

It’s a pleasure to learn that you appreciated the staff gratuity guiding code. Thank you for your generous praise.

We are contended to read that you were satisfied with the hotel, the service extended by our team members, amenities and the accommodation at the hotel.

We hope that our distinctive hotel will tempt you to return and stay at one of the many excellent Trident Hotels in the future

We look forward to welcoming you back on your next visit to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014

You can retreat to a serene ambiance at the Trident. Make the most out of your stay and explore the grounds. I was most impressed by the care and attention of the entire hotel staff. My compliments to the chef.
A must while in Agra visiting the Taj Mahal.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LilyH911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 9 August 2014
Dear Guest,

It was a delight having you stay with us during your recent visit to Agra.

Thank you for taking time to review us on Trip Advisor and for sharing your compliments of our people, product and service.

It is very encouraging to receive such appreciation and I will proudly share it with all the team members who contribute in creating beautiful experiences for our guests.

I am delighted to know that you were impressed with the warm and attentive service delivered consistently throughout.

I am grateful to you for your cheering comments on your stay with us. This is a big motivation!

We look forward to welcoming you back on your next visit to Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2014

We spent 1 Night only at Trident Hotel Agra. Superb service we got from them. Meal quality was good. Will must visit again. Noise free place, very near to the Taj Mahal and near to the agra Gold Course also.

  • Stayed September 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nimai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 9 August 2014
Dear Guest,

Thank you very much for sparing time to share your feedback on Trip Advisor. We sincerely appreciate your time in sharing your experience at our hotel and its locational advantage.

My team and I deem it a privilege to have served you and we are happy to read such a delightful recommendation from you.

We are also pleased to note your compliments on our product, service and on your dining experience.
We look forward to the delight of welcoming you back to Trident Agra.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2014

We had a wonderful stay at the Trident in Agra! Service was excellent, breakfast buffet was delicious, service at the bar was attentive and accommodating. The room was very comfortable and quite spacious with up-to-date furnishings. I wish we had booked more than one night - we could have just stayed at the hotel and enjoyed it's resort-like feel!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank lbm770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this review, 9 August 2014
Dear Guest,

It was a pleasure having you stay with us during your visit to Agra.

Thank you for sparing your time for updating your experience on Trip Advisor.

We sincerely thank you for your positive feedback on our rooms, bar service and breakfast selection.

I have shared your compliments with the entire team who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

At Oberoi Hotels and resorts, it is our constant endeavor to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.

We look forward to the delight of your continued visits to our hotel.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Agra

Property: Trident, Agra
Address: Fatehabad Road, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Agra
#2 Romantic Hotel in Agra
#2 Family Hotel in Agra
#2 Spa Hotel in Agra
#2 Business Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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