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“A Warm Welcome”
Review of Trident, Agra

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Trident, Agra
Ranked #2 of 142 Hotels in Agra
Certificate of Excellence
Reviewed 28 August 2014

Though the hotel is in the middle of major renovation to quite a lot of rooms, this did not impact on guests at all. The reception, restaurant and bar areas have all been refurbished recently to an amazingly high standard. From the moment you walk in the door you are greeted by warm and friendly staff. Our room was spacious and lovely - beautiful bathroom with the softest towels, comfy beds, very efficient air conditioning (it was pushing 40 degrees outside during our second day). Swimming pool wonderful with attentive (but not in your face) staff on hand if you needed extra towels, a drink/snack, etc. As for the restaurant, we ate some of the most amazing food. Recommend the evening buffet - the choice is huge and chefs on hand to explain the dishes - don't be afraid to ask for anything! Just because it's not on the buffet doesn't mean they can't provide it. This is our first experience of a Trident hotel; it certainly wont be our last.

Room Tip: Our room overlooked pool - great.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Trevor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 31 August 2014

Dear Guest,

Thank you very much for taking time to share your experience on Trip Advisor and for recognizing our team efforts.

Your gracious comments on our hotel, facilities and services have been shared with the team, who were delighted to read such a fantastic review from you.

Little touches and intuitive service have a huge impact on the overall experience and I am delighted to know that our team was able to create some fond memories for you with friendly gestures and courteous service. They have yet again made me proud!
We at the Oberoi Hotels and Resorts take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavour and through feedback we strive to be better.

It was an absolute delight to have been of service to you and we all await your return to stay with us soon.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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1,327 - 1,333 of 2,862 reviews

Reviewed 28 August 2014

Stayed here with the family in July for two nights. There is renovation going on in two wings but the third wing is functional. Our room was pool view and was perfect. The room service was very good and prompt.
The food in the restaurant was excellent the buffet had a lot of selection and was up to the Trident standards. A special thanks to Chef Asutosh who made some mouth watering pizzas for the kids. The service on the whole was superb and I would definitely stay here again.

Room Tip: Pool view rooms are better
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank kolbenring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 31 August 2014

Dear Guest,

The entire team joins me in thanking you for staying with us in the month of July 2014.

We cannot thank you enough for sharing your experience at Trident, Agra with the Trip Advisor community.

My team and I deem it a privilege to have served you and we are delighted to read a wonderful review from you.

We are delighted to learn that you found our service, product and food to your satisfaction.

Your compliments have been shared with the entire team and in particular with the Food & Beverage team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

Thank you once again for your recognition and we hope to have the pleasure of your continued visits to our hotel.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed 26 August 2014

Visited and spent a weekend at the Trident Agra recently. Must acknowledge the excellent service which is kind of a Trident tradition. The food and health club/ spa facility was great. The property is very well appointed and is well located for a visit to the Taj. Also the hotel facilitated a visit to Fatehpur Sikri which was excellent. The guide on call was knowledgeable and added to the experience. Overall loved the property and the trip. What is heartening is the warmth of the whole team which is what makes a good trip Great!!

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank vikram m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 31 August 2014

Dear Guest,

It was a pleasure having you stay with us at Trident on your recent visit to Agra.

We are truly grateful for your positive and wonderful words of appreciation on location and services of our hotel.

It is our continuous endeavor to ensure our guests have a comfortable and memorable stay and it is recognition such as yours which inspires us to strive even further to deliver our best.

We believe that people make a hotel special, giving it heart and soul. Guests such as yourself are the true inspiration behind our philosophy towards hospitality and our endeavor remains to continuously engage in guest satisfaction and service excellence.


I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. It was a pleasure for the team at the Spa, concierge and kitchen to note your compliments on their efforts.

The team and I thank you once again for your time and the wonderful review and look forward to welcoming you back.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed 24 August 2014

This was our first experience at a Trident hotel, and it was fabulous! The restaurant is especially wonderful! The chef tries very hard to provide unusually beautiful and delicious items at the buffet, and was open to suggestions also! This might be the best hotel restaurant I have ever eaten at!

Our room was large, comfortable, and very clean. Service throughout the hotel was excellent. The wifi was OK, but fairly expensive.

  • Stayed: February 2014, travelled as a couple
    • Rooms
    • Service
Thank MayDayKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 31 August 2014

Dear Guest,

Thank you for sparing your time for updating your experience on Trip Advisor. We sincerely appreciate your time.

We are delighted to note that our hotel, services and food were to your satisfaction. I have conveyed your compliments to the team and especially to our chefs for whom it has been a tremendous source of inspiration.

We at the Oberoi Hotels and Resorts take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavor and through feedback we strive to be better.

The team and I look forward to the pleasure of your continued visits and assure you of the best of Trident hospitality

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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Reviewed 22 August 2014

My family and I stayed for 2 nights in late July as part of our triangle tour of Delhi, Agra, and Jaipur. I can't really add anything more to the great things previous reviewers have mentioned about this hotel. The service here is second to none and I have to commend the manager because the culture at this hotel is totally about service. I also have to give a shout out to head executive chef Ashutosh Awasthi because we saw him at every meal (take a vacation, you deserve it) greeting the guests making sure they got everything they needed. We really enjoyed the food and it helped to make our stay in Agra unforgettable. We also stayed at the Trident in Jaipur and though it was good, it was not close to the one in Agra. We will have friends taking the same tour as us, in December, and we have already recommended that they stay at the Trident in Agra. Our whole family gives a big thumbs up to this hotel.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank HawaiiDave2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you so much for your priceless appreciation about Trident, Agra on Trip Advisor!!

Your appreciation about the product and service is really very special. The highly motivated and well trained staff is a distinctive feature of Trident, who provides exceptionally attentive, personalized and warm service. We are glad to know that we were able to create an environment of excellence.

It is our continuous endeavor to ensure that every guest leaves as an ambassador of our hotel. Your generous indication of our product and service will be a source of inspiration and it encourages us to achieve even higher standards of services. Chef Ashutosh Awasthi was also delighted to learn that his efforts were so well appreciated.

I along with the entire team of Trident hope to have the pleasure of welcoming you back in our properties worldwide, in the near future

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Wonderful Hotel. Its clean and green and peaceful. The staff is extremely warm and courteous and was always ready to help us and made our stay very comfortable. The Food was fine. Rooms were clean and had all the essentials. The minibar was well stocked. Since we were on a very tight schedule we couldn't avail other facilities that the hotel had to offer but whatever time we spent at the hotel was fantastic. We do intend to return here soon and highly recommend it to anyone travelling to Agra to experience great hospitalty that The Trident has to offer.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank chiakhanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 21 August 2014

Dear Guest,

Thank you for choosing to stay with Trident on your trip to Agra. All of us are delighted to read your review on your experience at Trident, Agra.

It is motivation from discerning patrons such as you, which encourages us to give our best. It has also been our utmost focus at Trident, Agra to provide our valued guests with personalized service and comfort like home away from home which delivers high standards of hospitality.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Thank you,

Yours sincerely,


Rohit Dasgupta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Very nice hotel for family... one of the best welcome we got when we arrived late in the evening.
Conveniently located close to Taj Mahal East gate...we were able to visit Taj in the evening and early AM.... Excellent service by everyone in the hotel. food/breakfast was too good....... Did not have time to use kids club but they had fun in the hotel and particularly in restaurant as staff took excellent care of them.....business center was great as i was able to print boarding passes and directions....
Would love to stay there again..

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank 5starUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TridentAgra, General Manager at Trident, Agra, responded to this reviewResponded 21 August 2014

Dear Guest,

Thank you very much for your Trip Advisor post after your recent visit to Trident, Agra.

I am delighted to note that you found the people and location great, and services to be excellent. Thank you for your encouraging and kind words of praise for our hotel, facilities and food and services.

I truly appreciate your recognition of the service from the staff who are the heart and soul of this hotel.

I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration.

We thank you again for acknowledging our efforts and look forward to welcoming you back.

Thank you,

Yours sincerely,

Rohit Dasgupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Agra

Address: Fatehabad Road, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Agra
#2 Romantic Hotel in Agra
#2 Luxury Hotel in Agra
#2 Business Hotel in Agra
#2 Family Hotel in Agra
Price Range: £79 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trident, Agra 4.5*
Number of rooms: 135
Official Description (provided by the hotel):
The Trident, Agra, set amidst beautiful gardens, fountains, landscaped central courtyards, is built of red stone reminiscent of the Mughal era. The hotel is only 1.5 kilometers away from one of the new 7 Wonders of the World, the Taj Mahal. ... more   less 
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Also Known As:
Trident Hotel Agra
Hilton Agra
Agra Trident Hotel

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