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“It was an amazing experiance, overall a Great Hospitality”
5 of 5 bubbles Review of ITC Mughal, Agra

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ITC Mughal, Agra
Ranked #12 of 145 Hotels in Agra
Gurugram (Gurgaon), India
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“It was an amazing experiance, overall a Great Hospitality”
5 of 5 bubbles Reviewed 14 June 2012

The Propoerty ambiance & relaxsation is one of the best can get
The SPA is one of the best that one can experiance
Recreation Facilities for Business Trips planned by the Hotel inhouse Like Cricket, Football, Games, ATV (Off Roades Vehicles) is a great session for Group Travel is superb
Food Quality n Buffets for Breakfast / Lunch / Dinner is incomparable

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vinamra_Agarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,751 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (663)
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Shanghai, China
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 June 2012

I stayed in this hotel for one night. It is outstanding in architecture. The food is ok, the room is clean. The knob of the door was broken but was fixed on the next day. It is close to Taj Mahal.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LisaLijiaoJiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 10 June 2012

My stay at ITC Mughal agra was memorable, stayed in ITC for 01 night booked Mughal chamber room which was just outstanding in every aspect. BUffet spread was lavish, after Taj this is the 2 nd best thing of Agra city. Staff was very polite and helpful,would visit it again.. Lovely hotel best in the lot

Room Tip: Pay a bit extra and book Mughal Chamber room
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Vasimsayed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
140 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 bubbles Reviewed 8 June 2012

This is a classic hotel situated just a few kms away from the Taj. I think the closest hotel to the Taj is the Oberoi (5 star, which also cost about 4 times more than the Mughal), while the other is the Hotel Taj Khema which was a more permanent tent like dwellings. Certainly looked interesting but I dont know how much those cost.

Note that at night, you are not even allowed to enter the premises unless you have a reservation, The hotel is large and spread out, and the lobby is grand, completely decked out in marble. As are all the hallways. Its feels old, yet new at the same time, and extremely beautiful. There is a new wing apparently which houses the renovated rooms while most of the others have the non refurbished ones. I was given one of the non refurbished ones and the room was plenty comfortable. The decor was a tad bit outdated but on the whole the room was very nice and comfy. Check in was quick and we were walked to out rooms. There are no elevators here so note that, and rooms span a couple of floors, and moving about the hotel does involve a bit of walking. We had a room that overlooked the gardens, nothing much to see really. There was a welcome amenity of a cheese and cracker plate awaiting us in the room. The bathroom is very nice, again all decked in marble and has a great shower as well. In room wifi is paid and works well.

If you are staying at this hotel, you need a car. In case you didn't already have one that is. Odds are pretty good you are coming from Delhi. Just to give you a brief cost idea, a car rental over 2 days (Friday night to sunday night is when we went) should not cost you more than Rs 7000. If you are quoted more than that, look elsewhere.

The pool area is currently under renovation so we were allowed to use the spa pool which is small but very nice. This is the off season so its blazingly hot and the pool was mostly empty. The spa looked extremely nice though we never tried it. There is a fairly large jacuzzi inside as well. Room service was prompt and the food was good. We never tried any of the in house dining options since we had a car and wound up eating at a few of the local joints.

There is a viewing area on top from where you can see the Taj. There is only enough room for a few people at the time, though when we went, there was no one there. Its a nice place to just sit back and relax and admire the view, though I imagine it must be busy during regular season.

I dont really know what the rates are like here during regular season, but the rates we got here were a total bargain for the kind of hotel this is. Will most certainly be at the top of my list if I make back to see the Taj.

Room Tip: Ask for the newly renovated rooms
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank sandyjb83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 June 2012

My stay at the ITC Mughal Agra was a little different than most- I only spent the day here. Albeit, a very luxurious day.

My travelling companion and I were visiting Agra as a day tour from Delhi. Our train arrived in Agra at about 8:30am and we were wisked to the Taj by our pre-arranged tour guide. Our arrival at the Taj was heralded by beauty and temperatures of 40C+ (yes, by 8:30am!). My travelling companion was 6 months pregnant and the heat, in combination with all the walking required at the Taj, was overcome and became very ill.

I instructed our guide to drop us off at the ITC Mughal as this is where we had planned to have lunch (as part of our itinerary) in the hopes of recuperating. The lobby entrance was grand (and cool) and inviting but it was the staff at the front desk that I was happiest to see. They were absolutely lovely. Arranged for fresh juice to be delivered to us, offered to arrange a doctor to attend to my friend and showed much concern for our well-being.

We were shown to our room which was great and stocked with wonderful amenities. We had plush beds to nap on, an amazing breakfast delivered to our room and A/C that blew and blew and blew. We enjoyed lunch at the hotel and spent the rest of the afternoon relaxing and staying cool.

We walked around the shopping arcade which was pretty sparse, climbed to the roof for an amazing view of the Taj and took advantage of the 30min free internet offered in the business centre.

Although our time at the ITC Mughal was very short and, perhaps, unconventional, we're very pleased with our stay and regret not being able to spend a few days there. Next time we go (not during the summer months) we'll stop at the ITC for sure.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra,A CT
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 June 2012

Stayed @ ITC Mughal in October 2011 while travelling across India w/ a girlfriend.
The hotel itself is stunning and we felt like royalty wandering the marbel hallways and peering into gardens w/ view of the Taj.
Our room was spacious and stylish with a lovely ensuite overlooking the swimming pool.
Our floor steward was exteremely helpful and polite which we apprecaited after a long day on the road. In fact all staff here were helpful and polite from the concierge to the bellstaff.
The breakfast buffet was extremely tasty and the late checkout meant we could visit the Taj and return for breakfast.
This really was an oasis of calm for us and I would recommend the ITC Mughal for anyone visiting Agra - we felt spoiled and enjoyed the peace and quiet in opulent surroundings.

Room Tip: Sunrise @ the Taj and then back to the ITC for breakfast is the way to see Agra.
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank black_kat2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 17 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
71 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 3 June 2012

Our family had a wonderful stay at this hotel. They upgraded our room to the new renovated wing. We had dinner at the hotel in the Indian restaurant while the food was excellent, the price was too high for the quantity. But the highlight of our stay was their breakfast and waiter in the breakfast room.

Room Tip: Request for rooms in the new wing
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cherry55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, General Manager at ITC Mughal, Agra, responded to this review, 4 June 2012
Dear Guest

Greetings from the city of the Taj!

I would like to take this opportunity to thank you for having stayed at ITC Mughal - A Luxury Collection Hotel and for posting your comments on Trip Advisor.

We are delighted to know that the services rendered towards you were up to your level of standards and that your stay was a memorable one. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. We at ITC Mughal strive to make every moment, a moment of WOW for our guests. I assure that you will experience the same level of luxury, comfort and service in your next visit too.

Assuring our best services and looking forward to the pleasure of welcoming you back to ITC Mughal - A Luxury Collection Hotel, Agra.

Sincerely Yours,
Sanjay Sharma
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Mughal, Agra

Property: ITC Mughal, Agra
Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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