Glad we chose ITC over all 5 stars. Booked Mughal suite I guess. Absolutely delightful place and shining clean and refined surroundings. Almost near to an expressway and very good location. Next to Taj mahal. Only minus point - Prices of menu is very high and not worth it. Food is just okay. Ordered Chardonnay and pina colada and a cake. It was my Bday. Cake was below average and tasted like cake from some local bakery. I was thoroughly disappointed. No candles, nothing. Wine had some white powdery substance in the bottom. Pina colada was total yuck with no coconut milk and smooth flavour. It was strong, bitter and yuck. Asked them to replace both. And Voila, they got same colada again. Finally, I left it and my celebration was spoilt. Buffet bfast was just average with no delicious item to savor. Next day, ordered lunch which was so damn average and we ordered phulkas for 4 yrs old to go with paneer dish. believe me, those were rubbery, burnt phulkas. Had them with no option. Anyway, other things were just good. Restroom near reception was over leaking with stinky water and no space to stand in the bathroom. Only washroom working was handicapped one.
Rest, things were good. room was speck and clean. Service was good. Though I wonder how can waiters, workers stand on your head pretending to be ASKING for tip. Its so damn uncomfortable!
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- Also Known As:
- Itc Mughal, Agra Hotel Agra
- Itc Mughal Hotel Agra
- Sheraton Agra
- Agra Itc Mughal Hotel