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“Comfortable and pleasant but dated hotel” 4 of 5 bubbles
Review of ITC Mughal, Agra

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ITC Mughal, Agra
Ranked #11 of 145 Hotels in Agra
Denver, Colorado
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Comfortable and pleasant but dated hotel”
4 of 5 bubbles Reviewed 31 May 2014

An oasis from the squalor of Agra. My son and I stayed here for one night when we visited the Taj Mahal last year. Older hotel with attractive common areas. Our room was pretty tired and definitely in need of a make-over. On the other hand, staff was wonderful and very helpful. Our meal in the hotel's signature Peshawri restaurant was outstanding and one of the best meals of our six days in India. For one night, a perfectly adequate hotel at a much more reasonable rate than The Oberoi, especially if not traveling with the Mrs.

More photos...
http://sfo777.com/hotel/agra-india-itc-mughai-hotel

SFO777.com

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SFO777dotcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 30 August 2014
Dear Guest,

Greetings from the city of the Taj!

I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel.

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services.

However, your feedback regarding rooms being dated also been noted and you have my assurance that the same shall definitely be reviewed.

We value your patronage and look forward to the pleasure of welcoming you back to ITC Mughal.

Yours sincerely,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (653)
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English first
Agra, India
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

ITC Mughal Sheraton is the hotel which expresses Indian Culture & Heritage situated very near to TAJ MAHAL.The atmosphere of this Hotel is beyond comparison. In better words to say that it is an asset of Agra. Deewane Khas, Taj Bano used to be the restaurant's names and outers are beautiful. You would love to live in this property.

Room Tip: All rooms are quieter
See more room tips
  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ENJOY8811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 11 June 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

Wonderful stay & memorable trip for us @ ITC MUGHAL
I really Appreciate the staff Courteousness & Hospitality

We stayed here for almost 3 days, and our rooms were excellent, Breakfast Buffet & Dinner were amazing

Kudos to the Team

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sharan1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 10 June 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
197 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

Visited with my family after a long summer afternoon drive from Delhi and was delighted to find this property in Agra. We opted for the Buffet Brunch at their Coffee Shop and had a wonderful experience at a shockingly reasonable price of Rs. 1200 per adult and Rs. 600 for a kid. Superb value for every rupee and minute spent at the property.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gshroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 10 June 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stayed 24h in this hotel and it was bliss! First we were ushered on arrival to their special guest reception, offered flowers and a guide was arranged for us to visit Fatepur Sikri & the Taj. We also got our own butler for the duration of our stay, he was great and proved very useful. Service at the restaurants was faultless and very attentive.Everything was perfect and the spa pool, a real gem empty but for us. Worth going off season as you get great rates and quieter times at the hotel. A wonderful stay hightly recommended!

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sabrina b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 30 May 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We stayed here for one night in March & after reading some of the reviews I was a little worried but I have to say this is a beautiful hotel with the most wonderful gardens & I had no need to worry.
The reception has a grand lobby & this sets the seen for the rest of the hotel.
We had a Mughal Chamber room on the ground floor not far from the reception that was very nice, we had no complaints about anything.
We eat at the Taj Bano a great setting with very nice food, good service & at a good priced. Breakfast was good too.
At night the grounds are all light up & look fantastic.
We had a wonderful experience here sometimes I wonder if some guest reviews were at the same hotel!!!

Room Tip: Try to get a room close to reception if you do not want to walk too far
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rillabub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 30 May 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

I stayed here for almost 3 days, mi room was excellent the cookies were like heaven on the minibar hahaha but most of all, was the experience of being there, i was away from home like more than 2 weeks and stayed to see the Taj Mahal, but they made me feel like no more homesick, I really want to say thank you to all the staff, for caring for my breakfast, my dinner, to encourage me to try more spicy or tradicional food, for the excellente Kebab at Pesharwi and the excellent guide in order to try the best food, thank you very much, i always travel alone but you guys made me feel like HOME, PRICELESS

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Juls21Sgt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review, 30 May 2014
Dear Guest,

Thank you for taking out some of your precious time and posting your feedback on Tripadvisor.

It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience.

Looking forward to having the opportunity to welcome you back to ITC Mughal!

Regards,

Ashutosh Chhibba
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Mughal, Agra

Property: ITC Mughal, Agra
Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel

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