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“Could be nice with some work!”

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Mansingh Palace, Agra
Ranked #24 of 145 Hotels in Agra
Oxford, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Could be nice with some work!”
Reviewed 30 October 2013

We recently spent our honeymoon in India and this was the lowest star hotel we stayed during our trip so we didn't expect luxury but we expected more than we got! We had chosen this hotel as it looked less of a business hotel but in hindsight we would have been better off choosing a chain hotel.
We checked in and reception was lovely but not the fastest of service. We were taken to our room and given small twin beds and the room was also small. It was very late when we arrived so we wanted room service but we had no room guide so had to go back down to reception for information. Our mini bar was also empty and it felt generally, as though the room wasn't ready for us. It was the only hotel in our whole trip to India (18 days and 7 hotels that didn't give us a special service for our honeymoon such as flowers, cake, room upgrade etc.).
We also had many power cuts, which is to be expected but our room was next to the generator and was VERY loud! We were moved promptly which was excellent but the room was only a little quieter as we still heard it and had the additional noise of the air con unit outside this window!
Breakfast could have been nice but the selection wasn't topped up so we felt like we had left overs. It was also the only hotel in 18 days that didn't offer tea or coffee or assistance without us asking. The staff need to be more attentive. Even in the bar when we went for drinks we had to wait for a member of staff to find somebody that could serve us drinks which then took 10 minutes and we then had to repeat our order.
Our stay was fine, but this hotel could be lovely if it gave more attention to detail. The rooms were also fine but were dated. A hotel can give you the experience of India without being rundown so this is what Mansingh Palace should aim for!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
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English first
Sofia, Bulgaria
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 October 2013

We stayed for only one night, the room was spacious and luxurious. The hotel is really close to Taj Mahal. Food and service were great in the restaurant. The front-desk staff was not as welcoming and smiley as in other places. And we were ticked off when we had to pay 5% extra tax for charging the dinner bill on the room - no big money, but very bad impression.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank denichka1029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 12 October 2013

Well...our stay at Mansingh Palace...was a very memorable one. I will not term it as expensive as it was worth every penny. The rooms are very tastefully decorated...the washroom also was spacious with all modern amenities like dryer, bath tub etc....

We booked 3 rooms and got a good deal for it...the food was super awesome...service incredible and the decor of the rooms and hotel in general gives you a feel of a real Palace.

What I distinctively liked about Mansigh Palace was the super lavish buffet breakfast...It almost had everything one could imagine to have for breakfast, chefs cooking various preparations of eggs at chef stations and serving you according to your choice...the best breakfast one could think off...

Location nearby Taj makes it convenient to make an early morning visit to the monument...Probably the best place to stay in Agra...I am definately gonna go there again and would strongly recommend it...

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pre2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nand Kumar A, Manager at Mansingh Palace, Agra, responded to this review, 9 November 2013
Dear Guest,

Greetings from MansinghGroup of Hotels !

We are so honored that you choose MANSINGH PALACE while you were in AGRA. We’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback.

We again thank you for complimenting the services and facilities of Mansingh Palace Agra

Positive feedback is always a strong motivation to all of us and empowers us continuously provide a high level of services to our guests.

We thank you once again and look forward to welcoming you back at Mansingh Palace Agra.

Best Regards
MansinghGroup of Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newtown, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2013

modern hotel, nice marble floors, and big bedrooms with tv english film channels they also have uk plug sockets.You can see taj mahal in distance, the food was good too the only thing it smelt really damp in our room dont know if it was to do with air condtiining or not.but on the whole good value for money and a pleasant stay.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Savannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nand Kumar A, Manager at Mansingh Palace, Agra, responded to this review, 9 November 2013
Dear Guest

Greetings for MansinghGroup of Hotels !!!

We thank you for taking out time and reviewing our Hotel.

We are pleased to know that you were happy with our services and had a comfortable stay at Mansingh Palace Agra.

Looking forward to seeing you soon at our hotels in future.

Regards
MansinghGroup of Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
1 review
Reviewed 5 October 2013

Looks good and the rooms were big but as they say dont judge a book by its cover. For a 4 star Hotel it seemed to be closer to a 2 Star hotel Internet could only be used in the Lobby and you still had to pay for this. While hotel Staff where friendly and helpful all was let down by the quality of food provided in the resturant.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Lester W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nand Kumar A, Manager at Mansingh Palace, Agra, responded to this review, 9 November 2013
Dear Guest,

Greetings from MansinghGroup of Hotels !!!

We thank your for your candid feedback.

We have take note of the issues faced by you and are working towards correcting them.

We have enhanced the WiFi service at our hotel and you shall see a considerable difference in your next visit.

we hope to see you again at Mansingh Palace Agra.

Best Regards
MansinghGroup of Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Agra hotels

Mumbai, Maharashtra, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 September 2013

I am surprised to see people terming this as a very expensive place. I actually found it it pretty resonable price - maybe because I went their during the summer season (off season). Also their was some interior work going on over their. maybe because of this they had slashed their rates

1. Rooms are HUGE and very very comfortable. The furniture is very classy
2. the place is pretty close to Taj Mahal
3, This is the most affordable Star Property I have ever stayed in.( I have paid much more for some stupid resorts in and arounde mumbai compared to this hotel)
4, The staff is very very courteous. They actually allowed me to over stay for 5-6 hours beyond the check out time,at no extra cost since it was off season time the myh room wasnt booked for the day.
5. Food is not bad at all

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vivek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nand Kumar A, Manager at Mansingh Palace, Agra, responded to this review, 9 November 2013
Dear Guest,

Greetings from MansinghGroup of Hotels

It was a pleasure to read your comments. We are delighted to know that you were extremely happy with the hotel and its services. We are very glad that we were able to deliver on a luxury experience.

We have shared your words of appreciation with the team and they were extremely happy to hear from you.

We certainly hope that we will see you return to Mansingh Palace, Agra.

Assuring you our best attention all the times

Regards
MansinghGroup of Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palakkad, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 September 2013

Stayed one night on 31st August. Somehow the rooms are gloomy and old fashioned. Same goes for the reception area. Having said that the corridor leading to the rooms is beautiful. We had two rooms as we we were two families. Fridge in one of the rooms was not working and we had to call housekeeping. Breakfast was the biggest disappointment---very very average fare both in terms of spread and quality. Needs big time improvement to draw me back there again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nand Kumar A, Manager at Mansingh Palace, Agra, responded to this review, 9 November 2013
Dear Guest

Greetings from Mansingh Group of Hotels!!!

It was indeed a pleasure to have you stay at Mansingh Palace Agra
.
While it is our endeavor to ensure that all of our guests have an exceptional experience, we have made a note of your observation. We shall certainly review the same and take corrective action.

It is comments such as yours that helps us to achieve higher levels of perfection and we are sure you will notice a perceptible difference during your next visit at Mansingh Palace, Agra.

Once again we thank you for your feedback and hope to see you soon.

Regards
MansinghGroup of Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mansingh Palace, Agra

Property: Mansingh Palace, Agra
Address: Fatehabad Road, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mansingh Palace, Agra 4*
Number of rooms: 97
Official Description (provided by the hotel):
Mansingh Palace, Agra is a five star property ideally located to suit the needs of travellers whether on leisure or business.100 centrally air-conditioned rooms with telephone, swimming pool, spa, health club, CTV, laundry and dry cleaning services, secretarial, fax & e-mail services, beauty parlor, safe deposit, tea / coffee maker, hair dryer, doctor on call, travel desk, 24 hour money exchange, WIFI. ... more   less 
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Also Known As:
Mansingh Palace, Agra Hotel Agra
Mansingh Palace Hotel Agra
Agra Mansingh Palace Hotel

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