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“"Largest hotel in Agra" they like to boast”

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Jaypee Palace Hotel & Convention Centre Agra
Ranked #7 of 145 Hotels in Agra
Falkirk, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“"Largest hotel in Agra" they like to boast”
Reviewed 28 February 2014

Only spent the one night here, arriving early evening and leaving early the next morning. However that was sufficient time for us to form the opinion that we would have liked to have stayed longer as the hotel and facilities were excellent. There was no convention on during our visit so the bar area was fairly quiet, but the bar staff were very friendly and provided us with free nibbles which were delicious.

Room Tip: This is a large hotel and some rooms are a long way from the main facilities
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 3 March 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

Thank you for taking time out of your schedule and writing a lovely feedback of your stay with us. We hope we get many more opportunities to serve you and deliver delightful stay to you.

Your patronage is very valuable to us, and I would be particularly delighted to share your comments with our team here. It is such a great source of motivation to continue to deliver excellence to our valued customers.

Looking forward to the pleasure of welcoming you here again.

Thanking you,

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (354)
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North Las Vegas
Level 4 Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 February 2014

We enjoyed our stay at the hotel. The staff was friendly, and the room we had was quite large. The breakfast buffet was good with a large selection of both Indian and continental items; service both in the restaurant as well as elsewhere in the hotel was great.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shakacruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 3 March 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We are extremely grateful for your most beautiful feedback of your stay here. It was indeed our pleasure to have you with us and we hope that we continue to deliver delight to you.

I was particularly delighted to read about your satisfaction in terms of food and beverage services. I would be happy to share your feedback with our team here as it is a great source of motivation to us to keep performing and striving for excellence.

Thanks again, looking forward to the pleasure of welcoming you here again.

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level 6 Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 27 February 2014

This hotel is located about 10 minutes drive from the Taj Mahal and is beautifully laid out with spacious rooms. the general areas of the hotel are glorious as is the swimming pool and surrounding sitting area. The food was delicious. If you are looking for a pashmina I would defiantly recommend the hotel shop really good quality for not very much money and we found nothing to compare until we got to Shimla, we wished we had bought more at the hotel. The hotel staff were efficient and courteous. All in all a great place to stay.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 3 March 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

Thank you for taking time out and writing a lovely feedback of your stay here. It was indeed our pleasure to have you with us and we hope that we continue to deliver delight to you.

I would be happy to share your feedback with our team here as it is a great source of motivation to us to keep performing and striving for excellence.

Thanks again, looking forward to the pleasure of welcoming you here again.

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2014

I have had the opportunity to stay at this hotel multiple times. The staff is courteous, service is good, food quality is OK, the overall environment is great, property well maintained. Good place to have a convention of a function.
Will stay there again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank udayan_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 3 March 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We are extremely grateful for your most beautiful feedback of your stay here. It was indeed our pleasure to have you with us and we hope that we continue to deliver delight to you.

I would be happy to share your feedback with our team here as it is a great source of motivation to us to keep performing and striving for excellence.

Thanks again, looking forward to the pleasure of welcoming you here again.

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level 6 Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 February 2014

- Beautiful Property
- Well Maintained
- Lot of options to eat and enjoy
- Big Property to relax
-ve
----
- Dont know whether to categorize it as -ve but felt that personal touch is missing partly becaause its a convention centre and I was there at peak season
- By 5 Start standard the beakfast buffet left lot to be desired and since rush was high service was found lacking sometimes

Room Tip: One with Balcony
See more room tips
  • Stayed November 2013, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rohitprakashmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 27 February 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for your honest feedback about your stay with us. We appreciate your understanding nature, nonetheless, we hope you will provide us another opportunity to give you a more delightful experience.

Moreover, we apologize for the inconvenience caused to you. Our guests are very valuable to us, and every feedback provides us an opportunity to improve and strive for excellence.

Looking forward to the pleasure of welcoming you here soon.

Thanking you,

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guwahati, India
Level 5 Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 February 2014

Had a great convention in this property. The facilities are of international standard. Staff & supporting people did a great job to make the convention of 4000 + people a memorable one. The guest rooms are well appointed, great breakfast and prompt room service. The parking area, garden , pool and activity areas are great and ensures satisfaction to accompanying kids and family while one is busy in the meetings !! Highly recommended for vacation as well as for organizers to organize big conventions !!!

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SUMANHAZARIKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 27 February 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely thank you for your most generous feedback of your stay with us. We hope we keep giving you delightful experiences for many more years to come.

I was particularly glad to read about your recommendation about us being a good destination for both vacations and conventions, and would be happy to share it with our team here. For valuable patronage like yours, we constantly strive for excellence in delivering wow experiences.

Looking forward to the pleasure of welcoming you here again.

Thanking you,

With Warm Regards,
Aditi
Executive Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
Reviewed 24 February 2014

I am writing this review to inform the end users about the bad management experience I had while booking this hotel through one of the hotel sites. I had previously stayed at this hotel last year in may and that experience was good. Obviously, when you are staying at a 5 star hotel, you had a different set of expectations but anyway all was good and so I decided to book a room for one night for me and my wife in April. I booked it through one of the travel sites(Name withheld due to privacy). After the payment was done and I got the confirmation from the site, I inquired about my booking from the hotel customer service quoting my confirmation number.I paid around 80 US dollars for it.
Initially they said they had not received any booking. So I went back to the site and asked them do some follow up. They reverted back and told me that your booking is confirmed and the same has been conveyed to them by the hotel authorities. So all was well till now. Now after one day they sent me a mail that the hotel authorities are demanding extra charge since the guest is of Indian nationality.I was asked to pay $104 more.I was flummoxed on hearing this. Are we living in some apartheid era that there will be extra charge. I want to ask hotel authorities what kind of money laundering business going on in the hotel. Is it what is expected from a 5 star hotel. I immediately cancelled the booking.This kind of step motherly treatment is totally unacceptable and onwards our company has blakclisted this hotel.I know the whole hotel staff is not like this but may be there are some in their uppar management which a bringing a bad name to the hotel and to the Jaypee group as a whole.
Jai Hind

  • Stayed June 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank rawatgaurav81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels_Jaypee, Executive Marketing at Jaypee Palace Hotel & Convention Centre Agra, responded to this review, 27 February 2014
Dear Guest,

Greetings from Jaypee Palace Hotel & Convention Centre

We sincerely apologize for all the inconveniences caused to you. You are extremely valuable to us and please understand that all guests whether Indian or Foreigners are equal for us. Nonetheless, please accept our apologies.

Would request you if you could email us your details on my email address mentioned below. I am sure, we can track the root cause of the problem and provide you with an effective solution for the same. Hoping, that you will give us another opportunity to serve you better.

Looking forward to hear from you, and the pleasure to welcome you here soon.

Thanking you,

With Warm Regards,
Aditi
Executive Marketing
Email: averma@jaypeehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jaypee Palace Hotel & Convention Centre Agra

Property: Jaypee Palace Hotel & Convention Centre Agra
Address: Fatehabad Road, Agra 282004, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Agra
#6 Luxury Hotel in Agra
#6 Family Hotel in Agra
#7 Spa Hotel in Agra
#8 Business Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:5 star — Jaypee Palace Hotel & Convention Centre Agra 5*
Number of rooms: 341
Reservation Options:
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Also Known As:
Jaypee Palace Hotel And Convention Centre Agra
Jaypee Palace Hotel Agra
Jaypee Hotel Agra
Jaypee Palace Agra

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