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“Bad”
Review of Hotel Atulyaa Taj

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Hotel Atulyaa Taj
Ranked #17 of 143 Hotels in Agra
Reviewed 15 July 2014

The staff is gud.. but we reached der at night and the GM has talk so rudely to us,, he didnt help us to reach his hotel. Moreover, I made two special requests at the time of booking though so such things were happened. I think overall the hotel is not worthful at all. The AC didnt perform well. i call the maintenance boy 4 times at night... I didnt slept for whole night... Thats pathetic... i must say...

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Cleartrip
6  Thank Himanshu W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 12 November 2014

Dear Guest,

It was with regret that I read your report on Trip Advisor regarding your recent stay at Hotel Atulyaa Taj

I have taken note of all the concerns you have raised I am so sorry your visit fell short of your expectations. Please be assured that teams have been briefed and your feedback has been taken most seriously. We at hotel Atulyaa taj rely on genuine guest feedback to improve and deliver the service expected out of us.

I do hope that in time you will allow us the opportunity to make amends and restore your faith in The Oberoi Amarvilas.

Thank you,

Padam Chaudhary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 - 473 of 695 reviews

Reviewed 10 July 2014

Rooms are clean and not too small. Waiters are always available to assist you. The dinner on the rooftop restaurants with the heavenly view is excellent. just feel free to ask their assist. I am not quite sure about that but I heard.

Room Tip: Just feel free to ask.
See more room tips
  • Stayed: April 2014, travelled on business
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Thank andre_istavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 17 November 2015

Dear guest

Thank you so much for your positive comments. We are really glad to see you had a pleasant stay with us and you enjoyed our improvements.
We are here for our guests and your feedback for our service makes us feel proud and happy. I will pass this to my team and i am sure they will be happy to see that their service are appreciated.
We are looking forward to see you again.

Kind Regards
Padam chaudhary
Guest relation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

The hotel is new hence its clean and cosy. Rooms are not too small, with a big bed. We got the triple room, the bathroom was nice and clean but the water pressure was not too good especially early in the morning.
There is a rooftop restaurant with a beautiful view of the Taj Mahal. Gorgeous. There is a rooftop pool as well,
The bed in the room were comfortable and the pillows were good.
WiFi was available, slow but ok.
Had dinner at the hotel restaurant. food was good and reasonably priced.
Breakfast provided was simple but good. Coffee needs to be stronger.
Service was pleasant.

Room Tip: Do go up to the rooftop.
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  • Stayed: June 2014, travelled with family
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Thank Shanthira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 17 November 2015

Dear guest,

Thank you very much for choosing our hotel and sharing your opinion with us. We are glad that your stay was great and we are looking forward to welcome you back in the future.

Kind Regards
Padam chaudhary

Guest relation manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

Stayed for three days in May'14 with wife and daughter. Rooms are clean and pretty comfortable. A bit on the smaller side but at these prices, quite O.K. Good location. Very near to Taj. Staff are very courteous and attended to calls promptly. Free WiFi is an added boon.
The Roof top pool is the best part , especially during evening hours. Direct view of Taj adds a few points too. Food is great even though the break fast would ,definitely, need improvement if western guests are to be attracted.
On the negative; the "Bar" is really quite dysfunctional!! Don't really know why it is advertized!! The complementary toiletries are of poor quality. Also finding our way to the place was rather difficult as there were no signs /indicators along the way.
Over all, a very pleasant and comfortable place to stay with medium budgets and family.

Room Tip: Avoid rooms on the ground floor as all the view that you will get is of the hotel wall and the staff...
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  • Stayed: May 2014, travelled with family
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2  Thank Kalyan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 17 November 2015

Dear guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Padam Chaudhary
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The hotel is fairly new so cleanliness is not a big issue here. Rooms are of the modern-budget hotel type and consist of everything one needs.
The toilets are tiny but at the price they're offering their rooms, these are small compromises.

The food is above average and the service is amateur, though, the staff tries their best to help.

The reason and only reason why you should book a room here is, that when you reach the top of the hotel- The Taj View Tower, you can actually see the Taj Mahal in full bloom. My friends and I had a nice evening drinking on the tower, right in front of the Taj Mahal. It was just brilliant.

To conclude, it's a budget hotel but the Taj View Tower makes it better than a five star.

Room Tip: No windows in rooms in the basement. Go for ground/first floor.
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  • Stayed: June 2014, travelled with friends
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2  Thank CaptGrewal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 17 November 2015

Dear guest,

Thank you so much for your review of Hotel Atulyaa Taj. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Padam Chaudhary
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We stayed here one night after an amazing experience at the Taj Mahal. We were told that they had recently opened and the manager gave us a cute tour of the rooftop pool. He took us to our room and we were blown away! Large, new, clean and a great bathroom. The bed was amazingly comfortable and the pillows were awesome! (I still remember them!) All in all, great nights stay! We were not expecting it in India!

  • Stayed: January 2014, travelled as a couple
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3  Thank ZalmanandMushka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 17 November 2015

Dear guest

Thank you so much for your positive comments. We are really glad to see you had a pleasant stay with us and you enjoyed our improvements.
We are here for our guests and your feedback for our service makes us feel proud and happy. I will pass this to my team and i am sure they will be happy to see that their service are appreciated.
We are looking forward to see you again.

Kind Regards
Padam chaudhary
Guest relation manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

There is central AC in the room. The bed & the pillows were actually really comfortable. The weird thing about this hotel is that the second floor room starts with room # 3 and the first floor room starts with room #2.

No hair dryer in the room. Also there weren't any electrical outlet by the bed area and we had to unplug the TV.

  • Stayed: June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Joyce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this reviewResponded 18 November 2015

Dear Guest,

Thank you for leaving such a nice review of your stay. It’s lovely to hear from our guest how friendly our staff are and that you felt you had received good value. I am happy to know that you liked the hotel. I am sorry for the trouble of room numbers but it is not as problematic I guess, however we have marked necessary information about room and floor situation.

We look forward to welcoming you back very soon.

Best wishes,

Padam Chaudhary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atulyaa Taj

Address: 538, near Shilip Gram | Taj Mahal, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 143 Hotels in Agra
Price Range: £32 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Atulyaa Taj 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
The ultimate in proficiency awaits you at the city of Taj Mahal as you plan and host your holidays, recreation and business trip. It is a boutique hotel at Agra and combines profit with pleasure, style with substance and form with function. ... more   less 
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