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“Great Experience - Value for Money”
5 of 5 bubbles Review of Hotel Atulyaa Taj

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Hotel Atulyaa Taj
Ranked #20 of 145 Hotels in Agra
Mumbai (Bombay), India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Experience - Value for Money”
5 of 5 bubbles Reviewed 28 July 2014

We stayed at Hotel Atulyaa Taj on the 26th July 14' in the Deluxe Room Category. The stay experience was awesome. Right from by reservation experience to the Check out was handled very efficiently by Padam Chaudhry. Padam is very hospitable and assisted on every single need in the hotel. The rooms are not too small as we taught but had all basic amenities a traveler would expect. The food is really good, but the cutlery & crockery cleanliness need to be improve. Do not miss out to experience their roof top pool and a elegant view of Taj Mahal from their roof top restaurant. The staff is really friendly and helpful. On the whole a great weekend experience.

Room Tip: Ask for rooms on the lobby level.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank NikRulz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 4 August 2014
Dear Guest,

Thank you for staying at Hotel Atulyaa Taj and for taking time out of your busy schedule to review us on Trip Advisor.

I am delighted to read that you enjoyed your stay with us. The panoramic view of the monument from roof top restaurant does indeed set the mood for a memorable stay in the City of the Taj. Convenient access to the historical landmark at any time of day, make sure that the Taj Mahal is just a thought away.

Your detailed feedback regarding the different aspects of the hotel is much appreciated. We believe that your feedback is essential for us to constantly evaluate our product and services, in order to maintain the highest standards of service our guests rightly expect from us.

I do hope that we get the chance to welcome you back to the hotel soon.

Regards,

Padam Chaudhary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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579 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
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  • Danish first
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English first
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 July 2014

I was check in at 11 am date 23.07.14 in Room 103 then i was connect my internet, internet Network was not available there then i was change my room 2nd floor room no. 301 there are problem in AC, then i make a call reception please check the he rply me after some time your room will cold then i wait after some time i make call he again reply wait some time again same problem night 12 mid night maintenance staff told me yes some problem is in this room, you on your fan and go to sleep, then i make call to Reception then he told me yes there are some problem but i have not any room vacant so you stay in this room otherwise i have 1 room in ground floor but Your mobile & Internet will close if you want to change then i will change, i accept ok my mobile & Internet will close but i will sleep properly then i change my room and shift room 106, here is also ac was not work properly then i call reception and come his maintenance staff and told me cooling is good. if you want stay here other go to out side.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MohdRashid123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 4 August 2014
Dear Guest,

Thank you for staying with us and for sharing your valuable feedback on Trip Advisor.

I am concerned to read your feedback regarding maintenance and upkeep in some areas of the hotel. Please allow me to assure you that this is an aberration and not the standard we hold ourselves to. Your comments have been shared with the concerned teams and will be addressed immediately. Your feedback regarding the Air Conditioning has also been discussed, and we are working towards improving on the same. We truly appreciate your detailed feedback as we believe that it is only by working on feedback received from our guests that we can keep improving on our products and services.

I regret that in this instance we were not able to achieve the desired experience. We will certainly strive harder towards attaining the highest levels of guest service which our guests rightly expect from us.

I hope that we will get another opportunity to serve you in the not too distant future.

Best regards,

Padam Chaudhary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 July 2014

The staff is gud.. but we reached der at night and the GM has talk so rudely to us,, he didnt help us to reach his hotel. Moreover, I made two special requests at the time of booking though so such things were happened. I think overall the hotel is not worthful at all. The AC didnt perform well. i call the maintenance boy 4 times at night... I didnt slept for whole night... Thats pathetic... i must say...

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
6 Thank Himanshu W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 12 November 2014
Dear Guest,

It was with regret that I read your report on Trip Advisor regarding your recent stay at Hotel Atulyaa Taj

I have taken note of all the concerns you have raised I am so sorry your visit fell short of your expectations. Please be assured that teams have been briefed and your feedback has been taken most seriously. We at hotel Atulyaa taj rely on genuine guest feedback to improve and deliver the service expected out of us.

I do hope that in time you will allow us the opportunity to make amends and restore your faith in The Oberoi Amarvilas.

Thank you,

Padam Chaudhary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Rooms are clean and not too small. Waiters are always available to assist you. The dinner on the rooftop restaurants with the heavenly view is excellent. just feel free to ask their assist. I am not quite sure about that but I heard.

Room Tip: Just feel free to ask.
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  • Stayed April 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank andre_istavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 17 November 2015
Dear guest

Thank you so much for your positive comments. We are really glad to see you had a pleasant stay with us and you enjoyed our improvements.
We are here for our guests and your feedback for our service makes us feel proud and happy. I will pass this to my team and i am sure they will be happy to see that their service are appreciated.
We are looking forward to see you again.

Kind Regards
Padam chaudhary
Guest relation manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

The hotel is new hence its clean and cosy. Rooms are not too small, with a big bed. We got the triple room, the bathroom was nice and clean but the water pressure was not too good especially early in the morning.
There is a rooftop restaurant with a beautiful view of the Taj Mahal. Gorgeous. There is a rooftop pool as well,
The bed in the room were comfortable and the pillows were good.
WiFi was available, slow but ok.
Had dinner at the hotel restaurant. food was good and reasonably priced.
Breakfast provided was simple but good. Coffee needs to be stronger.
Service was pleasant.

Room Tip: Do go up to the rooftop.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shanthira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 17 November 2015
Dear guest,

Thank you very much for choosing our hotel and sharing your opinion with us. We are glad that your stay was great and we are looking forward to welcome you back in the future.

Kind Regards
Padam chaudhary

Guest relation manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 20 June 2014

Stayed for three days in May'14 with wife and daughter. Rooms are clean and pretty comfortable. A bit on the smaller side but at these prices, quite O.K. Good location. Very near to Taj. Staff are very courteous and attended to calls promptly. Free WiFi is an added boon.
The Roof top pool is the best part , especially during evening hours. Direct view of Taj adds a few points too. Food is great even though the break fast would ,definitely, need improvement if western guests are to be attracted.
On the negative; the "Bar" is really quite dysfunctional!! Don't really know why it is advertized!! The complementary toiletries are of poor quality. Also finding our way to the place was rather difficult as there were no signs /indicators along the way.
Over all, a very pleasant and comfortable place to stay with medium budgets and family.

Room Tip: Avoid rooms on the ground floor as all the view that you will get is of the hotel wall and the staff...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kalyan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 17 November 2015
Dear guest,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Padam Chaudhary
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

The hotel is fairly new so cleanliness is not a big issue here. Rooms are of the modern-budget hotel type and consist of everything one needs.
The toilets are tiny but at the price they're offering their rooms, these are small compromises.

The food is above average and the service is amateur, though, the staff tries their best to help.

The reason and only reason why you should book a room here is, that when you reach the top of the hotel- The Taj View Tower, you can actually see the Taj Mahal in full bloom. My friends and I had a nice evening drinking on the tower, right in front of the Taj Mahal. It was just brilliant.

To conclude, it's a budget hotel but the Taj View Tower makes it better than a five star.

Room Tip: No windows in rooms in the basement. Go for ground/first floor.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CaptGrewal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PadamChaudhary, Guest Relations Manager at Hotel Atulyaa Taj, responded to this review, 17 November 2015
Dear guest,

Thank you so much for your review of Hotel Atulyaa Taj. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Padam Chaudhary
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Atulyaa Taj

Property: Hotel Atulyaa Taj
Address: 538, near Shilip Gram | Taj Mahal (eastern gate), Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Atulyaa Taj 3.5*
Number of rooms: 36
Official Description (provided by the hotel):
The ultimate in proficiency awaits you at the city of Taj Mahal as you plan and host your holidays, recreation and business trip. It is a boutique hotel at Agra and combines profit with pleasure, style with substance and form with function. ... more   less 
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