We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“L. Faisal ”
Review of Grand Hotel Agra

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Hotel Agra
Ranked #109 of 143 Hotels in Agra
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“L. Faisal ”
Reviewed 17 February 2014 via mobile

Had an horrifying experience, terrible room service, toilets are filthy and non functional and no hot water in the bathrooms,rooms are stinking dirt all over the walls,for all the money they charged it was not worth a single penny. I would advise please do not stay in this hotel

Stayed February 2014
Helpful?
2 Thank Lubna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

191 reviews from our community

Traveller rating
    21
    49
    55
    37
    29
See reviews for
70
45
16
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
Bengaluru, India
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2014

I have never had such a bad experience at a hotel, especially one which charges rather exorbitant rates (₹3200 per night after taxes). Some points:1. The persons manning the reception desk are curt and unwelcoming. A special mention to a Mr. Gavin who accompanied us to the rooms and wouldn't leave till we tipped him2. The bathroom was reeking of a dead animal and the best they could do was spray some room freshener3. Poor amenities - Basic toiletries like shampoos and soaps missing. So was the menu and not to mention the makeshift bed whose mattress kept sliding off, TV that required constant input of password to make it function and WiFi that worked only in the lobby4. The hotel tries to swindle you at every possible opportunity - Food is inordinately expensive for the average fare on offer. No complimentary breakfast. The cabs booked through the hotel are costly.Perhaps a few of these issues could have been tolerated if it were a cheaper hotel or it didn't flaunt the moniker of "Grand Hotel". This hotel is anything but. It is unprofessionally run with main purpose of making a quick buck at the expense of customer experience. Please give it a wide berth next time you're in Agra.

Helpful?
3 Thank shishirb2015
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

Travellers are raving about these Agra hotels

Tokyo, Japan
Level 1 Contributor
4 reviews
Reviewed 12 February 2014

I had a very short stay in this hotel as my stay in Agra was limited for the purpose of seeing Taj Mahal and Red Fort. I found it's a quite pleasant stay with a large,comfortable room to satisfy all my needs. Also it is located in a peaceful clean area of Agra and the hotel is very well maintained. However, I feel the service standards can be improved, especially with regard to knowledge level of staff. I ordered just one meal from their hotel, but found it's a bit over priced.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
176 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
Reviewed 11 February 2014

To begin with, the place had a character to it which was great. The location was in a quieter area of Agra and the lawns were huge. The rooms were decent (though the bed sheets were brownish and the TV belonged to a bygone era). The staff was helpful and since I was with my 10 month old son, we made them run a lot. We had a MAP package and sincerely feel that the food needs a lot of improvement.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aayushrivastava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 5 Contributor
94 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 27 January 2014

MY EXPERIENCE OF THE GRAND HOTEL:

This 70 room hotel is situated about 5 kilometers from the Taj Mahal and the Red Fort in the very well maintained Army Cantonment area of Agra. The area is clean, safe and peaceful and a ten minute walk to the bazaar. The hotel is over priced.

The rooms are very large and have a queen size or two twin beds, TV, fridge/bar and in-room heater. Hot water from the central boiler flows freely after the tap is opened for a few minutes. The washroom/toilette is also quite large and well laid-out. The rooms to the left of the reception area seem to be better than the more exposed single line of rooms on the right side of the reception. The lawns are well maintained.

The Restaurant food was over-priced and had lots of MSG and commercial tomato sauce. I recommend eating elsewhere though it was difficult to find hygienic alternatives in the vicinity.

Service was VERY poor. I asked for a 6.30 am wake-up call which never happened. I asked that my room NOT be cleaned as I did not want anyone entering my room but when I came back from sight seeing my room had been cleaned and the key had been left in the lock so anyone could have stolen my stuff! This is simply unacceptable.

The extra Rs. 400 charge for internet access is simply absurd as similar hotels in India and even student hostels in other parts of the world provide free internet access.

The travel desk run by Nikhil Tours was helpful. Contact Shasi Kant at 91- 9897099038. But DO bargain prize down at least 25%

WHAT I LIKE ABOUT THE GRAND HOTEL:

The location, large rooms and cleanliness. The owners live on the same property but I had no time to meet and discuss my concerns.

The Travel Desk.

IMPROVEMENTS:

Staff must be better trained. The owners should personally address guest concerns. No MSG or commercial tomato sauce should be used in the food.

THINGS TO DO:

Taj Mahal, Red Fort, Deyal Bagh, Sikandara. Car hire for two half days should not be more than Rs. 1,400 including parking.

Room Tip: Request a room on the left side of the main reception area
See more room tips
  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CrazyCanuck2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

In such a cold weather,the hotel had no hot water in bathrooms,we had to struggle very hard for getting hot water which otherwise should have been there just for turning the taps.Non availabilty of hot water made our stay very uncomfortable.But for this hotel is very good propert.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Ravinder V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 December 2013

Positive:
Room was clean and spacious
Reasonable room rates
Hotel ground is enclosed

Negative:
Away from all tourist areas
Hotel food seemed to be expensive
Check-in service was slow
No portable heaters for the cold nights

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hmht_travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Agra hotels
0.6 mi away
Hotel Avalon Taj
Hotel Avalon Taj
#18 of 143 in Agra
350 reviews
3.6 mi away
Hotel The Taj Vilas
Hotel The Taj Vilas
#21 of 143 in Agra
454 reviews
1.2 mi away
The Grand Imperial, Agra
Show Prices
Show Prices
Show Prices
3.4 mi away
Hotel Taj Galaxy
Hotel Taj Galaxy
#34 of 143 in Agra
186 reviews
3.2 mi away
Hotel Atulyaa Taj
Hotel Atulyaa Taj
#19 of 143 in Agra
621 reviews
3.1 mi away
Taj Villa
Taj Villa
#31 of 143 in Agra
304 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Hotel Agra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Agra

Property: Grand Hotel Agra
Address: 137 Station Road, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #109 of 143 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:3 star — Grand Hotel Agra 3*
Number of rooms: 71
Official Description (provided by the hotel):
In the midst of beautifully landscaped lawns lies a colonial structure whose name aptly complements its Grand style. The Grand Hotel Agra graciously combines old world charm with modern day luxury. We ensure you a truly unforgettable experience through our warm and efficient service and a friendly atmosphere with sheer comfort at most affordable tariff.Located close to the Taj Mahal and a short distance from the city’s other famous attractions, the Grand is a delightful blend of an ideal location with a pleasing ambiance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Grand Hotel Agra reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Agra Grand Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing