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“Terrible swimming”
Review of Hotel Yamuna View

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Hotel Yamuna View
Ranked #85 of 142 Hotels in Agra
Reviewed 11 February 2013

I didn't stay at Yamuna but went to use their swimming pool as suggested in the Lonely Planet guidebook. When I arrived and asked to use the pool their shocked faces should have said it all. When we got in the pool it was ice cold, this is why we got the shocked look. We spent 400 rupees each using the pool but we thought what the hell at least we get a hot shower in the changing rooms... WRONG!

Room Tip: Did not stay just used pool.
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  • Stayed: February 2013, travelled with friends
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2  Thank Joadify
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 22 March 2013

Dear Guest

Greetings from Hotel Yamuna View, Agra !!!

We are extremely saddened and apologetic to receive such a distressing feedback from your end .

Sir having one of the best pools in Agra a lot of guests from outside the hotel use our poolside to enjoy the ambiance and bask in the sun on the pool side .It was wrong on their part to presume anything and they should have clarified matters.

Had you spoken to any of our staff we would have looked into the matter and resolved the problem.

Hospitality is always a work in progress and it is customers like you who give us the regular reality check and keep us on our toes.
I
On behalf of our entire staff here at Yamuna View we thank you for your business and apologies for your discomfort.
We hope you come again to Agra give us a chance to show you that this incident was an aberration rather than the norm.

Sincerely
Vinay Puri
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (138)
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43 - 49 of 138 reviews

Reviewed 23 January 2013

The hotel have good rooms with a very tasty food. We are staying in this hotel after do the pilgrimage trip in India which most of the hotels in Buddhist sector are standart. So it's make us very comfortable after do the long trip. You should consider to use this hotel in your next coming to Agra

  • Stayed: November 2012, travelled with friends
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2  Thank charles h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 25 January 2013

Dear Guest

Greetings from Hotel Yamuna View, Agra !!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

Praise from customers like you is what makes this job so satisfying and gives us the motivation to thrive harder .

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2013

One of the better hotels we visited in India - a generous-sized room, pleasant bar, two restaurants (we ate in the Chinese, for variety, which was good). The room was a bit chilly (this was unseasonably cold weather) but the hotel provided a fan heater. The only downside was that the (otherwise excellent) shower flooded the toilet cubicle next to it.

  • Stayed: December 2012, travelled as a couple
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1  Thank amgriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 25 January 2013

Greetings from Hotel Yamuna View, Agra !!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

We are delighted to receive a positive and heartwarming feedback from your end.

We are extremely apologetic that your pleasant stay was marred by the small shower flooding incident and we would like to inform you that the problem has since been plugged.

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2013

My wife and I stayed at the Hotel Yamuna View in Agra in late November 2012.
The restaurant's food was great. The pool provided a little oasis from the bustling streets of Agra. The new managers from Canada and the USA have done a great job in remodeling the hotel and improving service.

  • Stayed: November 2012, travelled as a couple
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1  Thank MarkWO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 4 January 2013

Greetings from Hotel Yamuna View, Agra !!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

Compliments such as these from customers like you is what makes this job such a satisfying experience. This also gives us the added impetus to do even better.

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2012

It is an excellent value for money for visit to historic city of Agra. It has got an excellent location and the grand ambience of ASHOKA hotel's properties. We enjoyed our stay very much. We always got good deal on room tarriff from them. the food is also very tasty.

  • Stayed: December 2011, travelled with family
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1  Thank rajeshdeshmukh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 21 November 2012

Dear Guest

Greetings from Hotel Yamuna View, Agra !!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

Praise from customers like you is what gives us the job satisfaction and the motivation to thrive harder .

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2012

This place is beyond what i can describe in words.. as a single young women traveler they accommodated me like a princess and the staff was giving, lovely, and extremely helpful. KK who works as reception overnight was one of the most beautiful souls Ive met during my trip, thanks to him i made it safe back to Delhi, he even confirmed my coach bus seat... The hotel manager was respectful and intelligent and spoke perfect english.He helped me in many ways during my stay, Iam forever grateful to him... They also have a great driver who works primarily with the hotel .. he spoke good english and his energy was amazing.. he was a great man who I wish I would've meet earlier as I would of loved for him to give me a tour of Agra... I ate at both resturarnts.... mhmmm mhmmm so good the chinese banquet was delightful and the food was delicious...

If your looking for a safe place to stay that is both reasonable and beautiful... stay here.. I highly recommend.. i give this place 5 stars.. and a big hug full of love and gratefulness for all they did for me...

Room Tip: this place was overall perfect
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  • Stayed: October 2012, travelled solo
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1  Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 18 October 2012

Dear Guest

Greetings from Hotel Yamuna View, Agra !!!

Thank you for choosing Hotel Yamuna View as your preferred destination.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who give us the job satisfaction along with the necessary motivation to perform even better.

On behalf of our entire staff here at Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2012

we have stayed at agra ashok or yamuna view twice. We have always been impressed with their grand ambience and the atmosphere of luxury. though we were their for 2 days only ,we enjoyed our stay very much. We always got good deal on room tarriff from them. the food is also very tasty and suits to our typical vegetarian palate. Their breakfast room adds to the pleasure of that meal.

  • Stayed: December 2011, travelled with family
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2  Thank mittal_monika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelYamunaView, General Manager at Hotel Yamuna View, responded to this reviewResponded 10 October 2012

Dear Guest

Greetings from Hotel Yamuna View, Agra. Thank you for choosing Hotel Yamuna View as your preferred stay in Agra.

We are extremely delighted to receive such a positive and heartwarming feedback from your end.

It's customers like you who motivate us with your positive feedback which gives our team members the impetus to perform even better.

On behalf of our entire staff here at Hotel Yamuna View we thank you for your business and we hope to see you on your next visit to Agra.

Sincerely
Vinay Puri
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Yamuna View

Address: 6B The Mall Road, Agra 202001, India (Formerly Hotel Agra Ashok)
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 142 Hotels in Agra
Price Range: £35 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Yamuna View 3.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Yamuna View Agra
Yamuna View Hotel

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