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“Terrible... keep away”

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Hotel Ashish Palace
Ranked #90 of 145 Hotels in Agra
BANGALORE
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible... keep away”
1 of 5 bubbles Reviewed 12 December 2008

I am finding very hard to give rating 1 (terrible) for this hotel as this rating 1 is much better than that this hotel deserves.

If you see from every aspect, like room service, facility, manners of the room service guys, cleanliness, power cut off, water this is simply WORST.

The room service persons doesn't have sense of knocking the door before coming into the room.

Nothing is there in the Restaurent other than the high priced MENU.

Frequently power cut off during the whole night.

No water was given in the container provided.

The electric power points were malfunctioned. We couldn't be able to charge our mobile or laptop.

The AC was warming up the room in stead of cooling. The stabilizer connected to the AirConditioner was giving lot of noise and was placed outside like a lawaris.

The TV was given but the cable connection was only on paper. You can dream and see the channels much clearly rather than this TV connection.

The only intercom number given was 9 (reception) and 100 (room service) but the reception people hardly pick up the phone. The room service people can chat with you much in the expection of getting more tips but never give the service.

There are many more like dirtly towels, blankets etc etc... but have to stop...

IT IS STRONGLY ADVISABLE TO BE AWAY FROM THIS HOTEL SURROUNDING.

  • Liked — Nothing
  • Disliked — Nothing at all
  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ASUDHIRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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40 reviews from our community

Traveller rating
    7
    3
    12
    6
    12
See reviews for
17
10
2
4
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
CHICAGO
1 review
3 of 5 bubbles Reviewed 19 September 2008

The place is very near to taj..the rooms are well equiped and are pritty peacefull to stay..the staf here is friendly ,as they offered me discount..its a midrange hotel so not very expensive..the stay here was ok and peacefull.

  • Stayed July 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MIKSChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!

Thank you for staying with us and then for writing so positively on tripadvisor.in

This is the response we really work for and would like from all our guests. It is the ultimate pat on our back.

We hope you come back again and give us another chance to serve you.

Best Regards,

Aabid Khan
Manager (Sales & Reservations)
Mobile No. +91 7417979291
Email - sales@hotelashishpalace.com

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
milan
Level Contributor
114 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
1 of 5 bubbles Reviewed 18 August 2008

Stay away from here. Look out: the price that they said to you when you arrived, when you're going out and you have to pay become bigger and bigger...

Stayed July 2008
Helpful?
Thank AngeloMi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Agra hotels

Perth
1 review
4 of 5 bubbles Reviewed 14 January 2008

My partner and I stayed at Hotel Ashnish Palace in September 2007 and intend to return in April 2008 with 5 friends. I was looking on the internet for contact details for the hotel and came across these reveiws. My partner and I probably looked at 20 hotels before choosing this hotel, most looked flee ridden and had dirty bathrooms. We found the reveiws in the LP fairly out of date for most hotels. Like one of the other reviewers noted, Agra is expensive in Indian terms for even the most budget accomodation. We however did not lose sight of the fact that we were only paying $40 per night for two people - cheap by Western Standards. With food also an issue in Agra it was good to have a pizza hut (clean to Western Standards) within walking distance and a good coffee house. We found the staff to be extremely helpful and friendly.................Overall I suppose it shows that travel is such a personal experience. ;0) We did used the big lounge area on one of the floors and rested for the day and had a beer. OK.... Hotel/Palace is probably pushing it and it is probably more a motel style accomodation but "for us" overall a good stay. Personally I might pack the spray & wipe for my next trip to India as most places could have done with a clean however it just kinda adds to the "Indian Experience."

Stayed September 2007
Helpful?
Thank aftabtracey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, UAE
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 9 January 2008

The experience of a person who wrote the review is exactly like ours. We checked out in our hour after our arrival there.
The room was dirty, I found hairs and fresh stains on the linens, the bathroom towels were dark grey color, they used to be white one day. When we told reception that the room was dirty their reaction was so normal, as it was a usual case there. The other room they gave us was the same. We left the hotel straightly and went to Man Singh, which was like a paradize after that dirty hole.
Try to find something else in Agra, really, the hotel is terrible and not new at all and very dirty.

  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JuliaDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 31 December 2007

We travelled in the north of India for a month and had rooms ranging from 450rps to 2500 rps a night - this was 1200rps and classed as 'mid range' in the LP - the review said something like 'new and clean' in a book from 2006. It was neither.
The check in staff were inefficient and dismissive - we were told on the phone that the room would be 1000, but it was actually 1200. When we got to the room (with the porters we said we didn't want and who hung around for a good 5 minutes waiting for cash we did not give them) we had been given a family room with a double and a sofa bed. The sheets looked clean after a fashion but smelled used, the pillows were dirty as were the towels. The shower/bath hadn't been cleaned, there were used soap bars and hairs all over the place. The restaurant looked shabby too, though we didn't use it.
The porter returned with a bottle of water 5 minutes after he left. We took it, said thanks and closed the door. 5 minutes later he was back asking for 50 rps! For a bottle that would cost at worst 15rps. We gave the unopened bottle back.
There was a fridge in the room which was empty bar some half drained bottles of water - definitely hadn't been cleaned in a long time. The rooms are set around the stairwell and the whole place is marble so it's loud and chilly - the staff were shouting between floors and across hallways most of the night and the other guests were noisy too.
We stayed one night instead of two as planned - I don't usually pan places but I really thought this place was awful. We moved to the 600rps a night Sheela Inn whih was great, much cleaner, really helpful and friendly staff, great rooftop basic restaurant with Taj View - basic (no towels) but much better. I think another reviewer had it right - either go top end, or just accept clean and basic budget - the in between is a poor alternative.
Don't go to the Ashish - it's pants.

  • Liked — The review in LP
  • Disliked — The reality
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emmalk80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 December 2007

I stayed at this place for one night, and it was terrible. Firstly, the bed sheets had not been replaced when we arrived and where full of stains and even pubic hair. I couldn't believe it. Fortunately, the sheets got changed when we complained. There were further problems, however. The bathroom wasn't clean, the sink wasn't cleaned properly, the shower head fell of when I touched it (there was only very little hot water), there were no towels and the one's we got when I asked for them left me covered with fluff after usage (presumably poor quality and new/unwashed) the room had windows which were blinded with paint, so the room had no daylight, there was only very little toilet paper, so we had to ask for more, and it was incredibly loud with a landline ringing outside our room all night long and voices in the common room which is just in the center of the building outside the guest rooms. No sleep without earplugs.

Don't bother about this hotel, if you have the cash to avoid it. If you don't have the cash, don't travel! :-)

  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank noname222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director of Sales at Hotel Ashish Palace, responded to this review, 9 February 2017
Dear Guest,

Greetings from Hotel Ashish Palace, Agra !!!!

Thank you for taking out time to post your reviews on Tripadvisor. It is with regret that I note the disappointment with various aspects of attention, for which we sincerely apologies.

Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests. We sincerely apologize once again.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Best Regards,

Aabid Khan (Mr.)
Manager (Sales & Marketing)
Mobile - 07417979291

HOTEL ASHISH PALACE, AGRA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ashish Palace

Property: Hotel Ashish Palace
Address: Fatehabad Road, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #90 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Ashish Palace 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Ashish Palace, one of the well-established Luxury 3 Star Category Hotel in the city of Taj Agra. The hotel is approved by the ministry of tourism and government of India. Safety, Honesty and Reliability makes hotel Ashish Palace best choice for comfortable and memorable holidays in India. We have the necessary expertise and experience to provide service with a difference for all our valued clients. Hotel Ashish Palace offer world class luxurious Accommodation, Conference Room, Business Centre, Multi Cuisine Restaurant and 24 hrs room service. All our Room offers a special touch of luxury to our Guests with its well furnished modern day amenities, 32 Inches Wall Mounted LED TV with Tea/Coffe Maker and other exciting facilities.Hotel Ashish Palace situated in Tourist Complex Area, Fatehabad Road, Agra. The distance from the Agra airport is 08 KM, Agra Cant Railway Station 04 KM, Taj Mahal 01 KM, Agra fort 02 KM & Fatehpur Sikri 35 KM. ... more   less 
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Also Known As:
Ashish Palace Agra

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