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“An extremely interesting hotel”

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The Grand Imperial, Agra
Ranked #21 of 147 Hotels in Agra
Reviewed 19 March 2014

This hotel is visually impressive from first sight. Staff are very helpful and cooperative. Rooms are good and meals are good and varied and served in the restaurant which gives you a 'real feel' of India

Room Tip: We had rooms upstairs - no problem at all. Lift to access rooms for anyone wit a disbility
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  • Stayed: February 2014, travelled with friends
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3  Thank nlhAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 18 April 2014

Dear Guest,

We thank you, for your wonderful review. Look forward to your next visit.

Thank you,
The Grand Imperial

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396 - 402 of 759 reviews

Reviewed 18 March 2014

I spent two nights with a friend visiting from the US. Thought that a 'heritage experience' would highlight the trip.

Pros:

1) Excellent colonial furniture in the room, including a four poster bed.

2) We were given an upgrade to a suite (Room 209)

Cons:

1) Front room staff (the lady) speaks poor English and not friendly.

2) Bath fittings are old world, No curtain around the shower, so the bathroom gets wet after one takes a shower. One has to spend time mopping around the bath area to make the washroom usable for the next person.

3) Tips are almost demanded by the staff. On Day 2, when we got back from the Taj, I was greeted by one waiter who said that he had made up my room and that he would not be around the next day as it was holi, implying that it was ok to tip him then!

4) Like the bath fittings, the electrical switches are old world and can give shocks / damage your charger

5) Was awoken twice in the night by waiters who were delivering orders to the wrong room!

6) There is an Reverse osmosis (RO) plant above the ceiling of Room 209 (suite) which keeps making a terrible din all night long. In spite of assurances that it would be switched off, it never was, resulting in very poor quality sleep and a tired feeling the next day.

Give this one a pass...!!

Room Tip: Avoid Suite 209!!
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  • Stayed: March 2014, travelled with friends
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2  Thank mze100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 19 March 2014

Dear Guest,

Sometimes guests forget their room numbers, whilst ordering room service, which results in a mix up .
We do not encourage tipping, and appropriate action will be taken, against the person concerned.
For the convenience of having pure water for the safety of our guests, the plant runs only during the hours when guests are not in their rooms.
We sincerely apologize for the inconvenience caused.

Thank you,
The Grand Imperial

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Reviewed 13 March 2014

Wonderful hotel! The rooms were lovely, high ceilings and a lovely four poster bed!! They had a lovely swimming pool - didn't swim but it was lovely to sit around it.

The restaurant was lovely, The food was great for a buffet! Very tasty! The breakfast was okay, nothing to special!

The staff were all lovely! Made the stay lovely!

  • Stayed: November 2013, travelled with family
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1  Thank Abhi9990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 19 March 2014

Dear Guest,

We are extremely delighted with your review. We thank you for taking your valuable time off , to post your review on Trip Advisor. Look forward to your next visit.

Thank you,

The Grand Imperial.

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Reviewed 9 March 2014

Very nice grounds, rooms were large, bathroom needs to be updated, no inroom safe. Love the colonial style room which you lock with a traditional padlock! I have travelled to over 40 countries - first room where I had to use a padlock to lock my room!
Front desk service was ok. Pay for Wifi - one of the things that really bugs me.
Buffet breakfast was ok. Decent enough selection. Only tea ? Has to pay for coffee - why? Cups were so small one has to constanly go for refill.

Room Tip: Choose one that is away from the mailm road as it can be very noisy
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  • Stayed: February 2014, travelled with friends
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Thank IQue8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 10 March 2014

Dear Guest,

Being a heritage property, the locks are one of our star attractions. We do apologize for any inconvenience caused.

Thank you,
The Grand Imperial.

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Reviewed 6 March 2014

A nice colonial style, with large rooms. NO free wifi which is odd these days and the reception staff were a bit surly - they would happily arrange a tax but not a tuktuk - even in the rain we had to stand by the gate and the gate security helped sort one.

The style is quaint, but tatty bathrooms and not really luxury. Breakfast was average.
Ok place but nothing special

  • Stayed: February 2014, travelled with friends
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Thank Renze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 10 March 2014

Dear Guest,

We apologize for any inconvenience caused. We only engage taxis as we can guarantee the safety of our guests. We do not have any control on TUK TUKS,

We regret the inconvenience caused.

Thank you,
The Grand Imperial.

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Reviewed 6 March 2014

This hotel is a good place to catch your breath after visiting Agra, a hectic city. The garden is a real asset! Hotel staff is very friendly. The restaurant is decent enough. Don't let the decoration throw you off.

  • Stayed: February 2014, travelled with friends
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Thank Tosca_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 10 March 2014

Dear Guest,

Thank you for your review. We aim to please all.

Thank you,

The Grand Imperial.

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Reviewed 6 March 2014

The hotel itself is shabby and smells damp, the staff are bored and slovenly and the food - especially breakfast, very disappointing.
I suspect that they feel they don't have to try too hard because people will stay here just to visit the Taj Mahal at dawn which IS wonderful but I wouldn't recommend this place.

  • Stayed: February 2014, travelled with friends
    • Location
    • Sleep Quality
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Thank nrb186367
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandimperial, General Manager at The Grand Imperial, Agra, responded to this reviewResponded 10 March 2014

Dear Guest,

Thank you for your review. We take your views seriously, and constructively, We shall look into the matter, and assure you that all steps will be taken to rectify the same. Please do keep in mind, that we are a heritage property, which is 100 yrs old.

Thank you,

The Grand Imperial.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grand Imperial, Agra

Address: 32/107a Mahatma Gandhi Road, Opposite Dm Bunglow, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Agra
#15 Luxury Hotel in Agra
Price Range: £41 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Imperial, Agra 4*
Number of rooms: 30
Official Description (provided by the hotel):
THE GRAND IMPERIAL AGRA The Grand Imperial is the only Heritage hotel in Agra, and takes you into a world of Victorian Era. The wide arches and the red Lahori brick walls are a blend of Colonial and Mughal architecture.The Grand Imperial offers enough history to keep guests engrossed for days on end. There are special rooms, old mementos, photographs and macho stories of courage and velour that can be recounted over and over again. Located in the heart of the city of Agra, the hot seat of the Mughal Empire, the 100 year old Grand Imperial is constructed of biscuit bricks commonly referred to as Lahori bricks, which were also used in the construction of the world renowned monument of love - The Taj Mahal and the Red Fort. Post World War II the Imperial Hotel, as was then known, played host to distinguished guests such as the crown princes of England and Japan, Prince Aga Khan, Shri Moti Lal Nehru, Mohammad Ali Jinnah, Jai Prakash Narayan and renowned cinema personalities such as Dilip Kumar, Madhubala and others. Its 16 chambers of princess rooms and 14 deluxe rooms are a blend of the new modern comforts with old Heritage ambience. The property consists of old heritage, Victorian style arches, rooms with large areas and ceilings, wide corridors and spacious verandahs, open gardens, etc. Enjoy the Victorian-Mughal Era, in the bar, with its array of excellent wines, and beers. The multi-cuisine restaurant, bar, health club, spa, and lush lawns, makes your stay memorable. ... more   less 
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Also Known As:
The Grand Imperial, Agra Hotel Agra

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