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“A good stay”

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Hotel Royale Residency
Ranked #36 of 143 Hotels in Agra
Reviewed 17 December 2013

This is a clean hotel, with extremely helpful and friendly staff and a restaurant that serves excellent food. We were lucky enough to receive an upgrade upon arrival and were very happy with our large and quiet room. We would certainly stay again- many thanks to all the staff for such a pleasant stay!

  • Stayed: November 2013, travelled as a couple
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2  Thank Leah-Kitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 478 reviews

Reviewed 15 December 2013

I stayed here for a week in September and found this to be a fairly average hotel. Unfortunately, while I was there it was low season and while the price remained fairly high, the place was a complete building site. The work was not restricted to one area, but reception, restaurants and the spa were all under a thick layer of dust and debris. Breakfast was included and was good on the days it was in the main hall, some days it was in the small restaurant upstairs and on my last day it was in the new restaurant. I tried the spa and paid 1200rps for an Ayurvedic treatment that turned out to be nothing like the Auyervedic treatment I wanted. I did challenge the therapist, but she said she was just following the owners instruction. Don't expect true Ayurvedic treatments here. It was a complete waste of money. The hotel is opposite the TDI Mall which has a cash machine at the Cinema, MacDonalds and a few shops. The mall is struggling and lots of the units are closing. This means their AC is switched off! Duck into MacDonalds for a cool down and an ice cream or iced coffee.

  • Stayed: September 2013, travelled as a couple
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Thank Pkindee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2013

I stayed at this hotel on a tour, it was clean, quiet and comfortable. The food in the dining room was delicious, and it was less than 10 minutes to the Taj and the Agra fort. Wifi only in the lobby, but it was a very good connection (which I prefer vs. other hotels I've stayed at in India where the connection was very poor). Very polite staff, and a friend used the spa services and they said they were great!

  • Stayed: October 2013, travelled solo
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Thank FoggyBridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyaleAgra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded 11 November 2015

Dear Guest,
Greetings from the city of the Taj!

Thank you for taking the time to share your review on Trip Advisor.

I would like to take this opportunity to thank-you for choosing Hotel Royale Residency, Agra.

I am pleased to read that you had an excellent stay with us.

Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them

We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services.

Thank you for your recommendation and we hope to welcome you back again in the not so distant future.

Yours sincerely,
Abhijeet Rodricks
Guest Relations Manager
+91 9837892058
info@hotelroyaleresidency,com

Hotel Royale Residency

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2013

Service ok. Worst part was poor bathroom maintenance. Cockroaches in bathroom. Shower tub not draining. Stinking of urine in the bathroom. Door to bathroom jammed close. Cups for coffee/tea in room were dirty. Last customers review was still in room, so they do not care about reviews filled by guests. Do not waste your money here. I feel bad for people working there because service is good, but they will not get any good tips for their hard work.

  • Stayed: December 2013, travelled with family
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4  Thank Kamini1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded 14 December 2013

Dear Guest,

Thank you for taking out time to post your reviews on Trip Advisor. It is with regret that I note the disappointment with various aspects of room, for which we sincerely apologies.
Your feedback is taken very positively, and seriously as it enables us to improve our services, which we endeavor to provide to all our guests.

We sincerely apologize once again, We have no excuses to offer, but believe that we have failed to provide you the service expected of us.

As requested to you personally, please do contact me whenever you travel to Agra next.

My team and I look forward for an opportunity to make your next stay a positively memorable one.

Thank you,

Yours sincerely,
Aabid Khan
Reservation Manager
+91 9837892058

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Reviewed 9 December 2013

if you are on a budget then it's a decent place. expect no frills though so its alright if ure going to be out sight seeing. the room was decently clean. the major plus is the hotel offers free wifi in the lobby area. The free buffet breakfast offered was very basic. If you're willing to spend a little more and need some luxury, would suggest staying in some of the 5star hotels in agra .

  • Stayed: January 2013, travelled with family
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Thank Deepanair223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded 14 December 2013

Dear Guest,

Thank you for taking out time to post a review on Trip Advisor.

We have taken careful note of your comment regarding the overall hotel. It is distressing to note that you did not enjoy your stay and we sincerely apologies for this.

we do hope the you will give us chance to showcase our hospitality and service.

With Best Regards,
Aabid Khan
Reservation Manager

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review_provider_goibibo_b9
Faridabad, India
52
Reviewed 7 December 2013

  • Stayed: November 2013, travelled as a couple
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Thank review_provider_goibibo_b9
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Royale-Residencyagra, Guest Relations Manager at Hotel Royale Residency, responded to this reviewResponded 14 December 2013

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Reviewed 5 December 2013

Room Tip: dont have any.
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  • Stayed: December 2013, travelled on business
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Thank Sanjtri
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hotel Royale Residency

Address: Near TDI Mall, Opp Hotel Trident, | Fatehabad Road,, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#19 Spa Hotel in Agra
Price Range: £24 - £53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Royale Residency 3*
Number of rooms: 47
Official Description (provided by the hotel):
Hotel Royale' Residency, situated in the city of the Taj, provides Three Star Hotel facilities that discerning Travellers look for. Having 47 Rooms including 35 Deluxe Rooms, 10 Executive Rooms , 02 Suite Rooms, BAR, SPA, Mini Hall, Conference Hall, Spacious & Huge lawn (accompanying 800 – 1000 persons) & Multi – cuisine Restaurant. It has Large & Spacious Rooms. The rooms have a touch of royal rich interior blended With Sophisticated elegance and splendour. It has spacious Executive Deluxe, Suites & Family Suite Rooms Combining the best of luxury and Comfort. ... more   less 
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Also Known As:
Royale Residency Hotel

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