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9 - 14 of 102 reviews
Reviewed 21 December 2016

I have visited this hotel several times earlier also.This time I was disappointed a lot. Cleanliness was not upto the mark.Rats were moving in the room and so to so I had to change my room in the midnight.Although staff was courteous to solve my problem,but I had to face discomfort.

Room Tip: Avoid ground floor rooms.
  • Stayed: December 2016, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank myindia2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2016

A typical indian midrange business hotell. At first sight it looks ok. But at second look it is very dirty. No major cleaning done for the last weeks or months. The bedsheets was dirty. Breakfast is complimentary and is servered in a very gloomy restaurant. The staff is not very good at english and if you ask for teabags they say yes but as soon as they leave the room they have forgotten what they were going to bring. I would not recommend a friend to stay here. If you visit lucknow you should try to find a hotel closer to the sights like the Recidency and the two imambaras.

Stayed: November 2016
1  Thank Susanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2016 via mobile

The hotel is rated among top hotels in Lucknow on various sites,but it is not worth the hype.
The rooms are big and clean but it is a decent example of a long time decent legacy and reputatuin not maintained.
The standard rooms are yet having window AC,and that too without remote. It means in mid of Night if you want to adjust the temperature, you will have to get up from bed walk to the AC and do the neefful.
Property is old and seems has not been renovated since years. Staff is very lazy and seemed not very helfpul.
The biggest advantage is the location. It is hardly 500 mtrs from station.
The food served is not great,but yes adjustable.

Stayed: August 2016, travelled solo
Thank abhishek987654321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

one of the best hotel in charbagh area, closer to railway station. Nice and clean room, good staff and nice food. A must stay if you are staying in charbagh area. It has one lounge bar at the top and another one at the ground floor named " chief guest"

  • Stayed: November 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Ashvini U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2016

The location of the hotel is good. It's at a walkable distance from the railway station. The check in was quick. There's a sign at the check in saying don't tip staff individually and to complain if staff members ask for tips. This sign doesn't have any effect as the staff make it obvious that they want tips. Our room was of a decent size but the bathroom especially the commode had not been cleaned. The shower curtain was filthy. The hotel provides complimentary breakfast and there's a wide range of items. But the quality of food is very average. The tea was well made though. The restaurant serves decent food but is super expensive. The quantity of food that is served is meagre for the price they charge. The veg biryani that we ordered was a kids sized meal. One adult will need to order two of those to feel full so it feels like a rip off as they charge a bomb for items in the menu. In the two days that we were there, the wifi didn't work after the first couple of hours. Overall, except for the location and the size of the rooms, there's plenty of scope for improvement in all other areas.

  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank BattieO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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