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“A friendly hotel with a great location”
Review of Hotel Ganesha

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Hotel Ganesha
Ranked #23 of 79 Hotels in Varanasi
Reviewed 7 December 2013 via mobile

This place has a great location just minutes walk from Assi Ghat.
From there you can spend hours just strolling along the ghats of Varanasi.
The staff including the manager and Raj are very friendly and gave me no issues when I had to cut short my booking here unexpectedly.
They were in the process of making a roof top restaurant so that would be a good addition.
The rooms however are very small, but they do provide continuous hot water showers.

Make sure to eat at Aum cafe just a few minutes walk away. They have amazing, fresh food.

Thanks for your hospitality,

Ravi

JetPrivilege membership: 139548592

  • Stayed: November 2013
    • Value
    • Location
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2  Thank ravs000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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79 - 85 of 196 reviews

Reviewed 25 November 2013

Thanks for pretty good spent time,nice service, individual thanks to Aj for Varanasi excurssion!
Clean hotel, responsible and humanistic service, have only good opinions about the Ganesha.
Group form Ukraine, 7 days ago

  • Stayed: November 2013, travelled solo
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2  Thank 128NadiaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

The hotel is well located near assi ghat and the staff are friendly and like to chat. The rooms are clean but with absolutely no character or decoration. Our room had only a very small window that you could not see out of and the AC unit was too loud to sleep. Also the hotel was supposed to provide a train station pick up but no one arrived to collect us. All things considered though, it is good value for a few nights in varanasi. If you want a tasty breakfast then go to the open hand cafe a few mins away for French toast and coffee!

Stayed: November 2013, travelled as a couple
1  Thank Poppy612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

We were here five nights. The room was spacious. The wifi was great. The beds were a little hard and the hot water took literally 20 minutes to kick in. Quite a few bugs but that seems to be standard everywhere in Varanasi and we had a friendly gecko living in our room who helped take care of it! Friendly staff. A really pleasant stay overall!

Stayed: November 2013, travelled with family
1  Thank LiaBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

hotel is located near ASSi ghat, good accessibility to MAIN MANDIR, GHATS, SHOPPING AREAS AND SMALL RESTAURANTS,
hotel rooms have NO WINDOW TO SEE OUTSIDE,NO DRESSING UNIT/CUPBOARD,NO BEDSIDE TABLE, NO DOOR MAT,
ROOM SERVICE AND TEA WAS NOT provided on DIWALI, EXCUSE given WAS "SAB CHUTTI PE HAI(EVERYBODY IS ON LEAVE DUE TO DIWALI)",knowing HOTEL was booked with travelers they were very reluctant and finally failed to arrange any ALTERNATIVE SOLUTION,

hotel room nos.106,306(on the roof) with A/C were booked for five days and four nights @1400/- and hotel manager was asked for a cab from MUGHALSARAI TO VARANASI @700/- they took 2% extra on the whole bill amount as we wanted to pay by credit card, initially the manager demanded for ADDL 3% but the owner took the initiative (as we protested) and reduced it to 2%,we claimed domestic credit card bank-charge nowadays is never as high as 3%,
the moot question was for the hidden cost NOT FOR 2% OR 3% rather why it was not told when I booked the hotel, then i was told clearly apart from advance payment rest could be paid by card, i was answered " IT IS TRAVELERS RESPONSIBILITY to be knowledgeable of everything NOT THE HOTELIERS",even they denied to show this extra charge on the final bill itself, we were not give any bill with their vat no and tax, they told we would have to bear addl 12.36% ADDL charges but while booking they totally suppressed the fact and told altogether it would be @1400/-x4 for two rooms=11200/-,
same words were applied when we inquired about availability of foods in hotel's own restaurant, they bluntly told since resturant is under construction food should be arranged by ourselves from outside,

hotel boy BACCHA and guide AJAY were really helpful and cooperative but hotel MANAGER MR SANTOSH wasTERRIBLE,
it seems he acts like a gentleman only in front of foreign travelers , words like "PLEASE" ,"THANK YOU", "EXCUSE ME" did not exist in his vocabulary,he loves to speak in loud voice argumentative manner and not at all hesitant to use such word like "liar" etc until and unless we showed the documents to prove our claims(like rooms have been booked for four nights and five days, payment will be done by cardetc etc) even the word "SORRY" was neither known to him when his mistakes were proved,
lastly at the time of departure we were asked to pay for fuel charges for PLAIN DRINKING WATER as we asked to make it warm/hot due to cough and cold,

MY ADVICE TO INDIAN TRAVELERS TO ASK EVERYTHING IN DETAIL PRIOR BOOKING AND PLEASE CARRY ALL THE DOCUMENTS OF EVERY COMMUNICATION, PLEASE DO NOT GO BY VERBAL COMMUNICATION WHICH MIGHT BE DECEPTIVE ENOUGH TO BE CHEATED ANY POINT OF TIME.
instead of snatching good reviews from foreign travelers hotel manager mr santosh should be sent some hotel management training school for the betterment of this hotel in future days

Room Tip: rooms on the first floor are suitable for aged persons since stairs are too steep
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
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4  Thank anonya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

we spend a week in this hotel. we got the advice from another traveler and we weren't disappointed. the rooms are clean and well equipped. all the people here are friendly and very helpful. ajay the guide is quite funny and shows you interesting places in the city.
we would come to this hotel again.
thanks for everything!!!
christl and miriam

  • Stayed: November 2013, travelled with friends
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3  Thank miriamsien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013 via mobile

I was ill from Agra when we arrived, the management were so kind and sorted out a room for me to sleep in whilst we waited for our room to be ready. They called out a doctor and were all genuinely concerned, the room was clean and shower was powerful and hot! Our room had wifi and cable tv which both came in very handy as I was bed ridden for 72 hours with terrible Delhi belly! One of the hotel workers who was called Ajay was exceptionally helpful, he met us off our train to take us to the hotel, he went with my boyfriend to the chemist to pick up my prescriptions and once I was feeling better he accompanied us on a sunrise boat trip at assi ghat. Ajay works only on tips and never asks for a penny, he is always smiling and it's almost worth staying here just for him! Also go to open hand cafe 2 mins walk form the hotel, great food, lovely aircon and very clean toilets!
For hotel Ganesha we paid 800rupees per night.

Stayed: October 2013, travelled as a couple
1  Thank lucyhampdensmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ganesha

Address: Assi B1/48 | Opp-Abhay Cinema, Varanasi 221005, India
Region: India > Uttar Pradesh > Varanasi District > Varanasi
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #23 of 79 Hotels in Varanasi
Price Range: £8 - £22 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Ganesha 2*
Number of rooms: 13
Official Description (provided by the hotel):
Hotel Ganesha is situated at a strategic location in Varanasi. Its convenient location, only 1 kilometers from the city center, makes Hotel Ganesha a perfect base to explore the holy city of Varanasi. Besides, the budget hotel offers modern amenities and services. 200 Meters From The Famous Assi Ghat, 500 Meters From The Banaras Hindu University (B.H.U), 1KM From The Dashaswamedh Ghat (Main Ghat), 5Km From The Varanasi Railway Station & 20Km From Airport. This Is a Very New Build Hotel with The Main Aim Of giving our guests cleaner & peaceful environment. With center of all important tourist location and The Beautiful "Assi ghat". ... more   less 
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