We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Hotel Choice Right on the Ganges” 4 of 5 bubbles
Review of Suryauday Haveli - An Amritara Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Suryauday Haveli - An Amritara Resort
Ranked #3 of 73 Hotels in Varanasi
Certificate of Excellence
Hong Kong
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Hotel Choice Right on the Ganges”
4 of 5 bubbles Reviewed 19 August 2014

I think its very important for tourists who visit Varanasi to manage their expectations of the creature comforts that they will find in this most holy, ancient Hindu city. Varanasi as a whole has severe problems with garbage clearance, poor sewage, drainage and over-congested roads. These are not problems that a hotel individually can overcome. Given this background, Suryauday Haveli is a great hotel choice in Varanasi as it is located right on the banks of the river Ganges. The rooms are simple but clean and comfortable. Its is true that the windows facing the river are small and low but this is because the haveli itself is a heritage building that cannot be changed dramatically.
I am Indian and I stayed at this hotel for 2 nights in January 2014 with my partner who is German. We found the staff to be helpful and accommodating. For example, the hotel has a simple rooftop that faces the Ganges and when we asked if we could have our lunch served there on one of the days, the hotel staff readily arranged it. We also had dinner in the hotel on the night we arrived and the food was tasty. The nice things is that dinner is accompanied by live Indian classical music performances which were of a good standard.
The hotel also arranges a complimentary sunset boat ride to see the evening aarti (or prayer ceremony). This is really a beautiful experience and should not be missed. We saw the evening aarti again the next day as part of a private tour in another boat but it wasn't as nice as the experience we had with the hotel's boat. So do enjoy it if you can.

Room Tip: Try to get one of the few river-facing rooms.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Chloe69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 30 September 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

We would like to thank you for sharing your feedback with us. We are delighted to know that your stay with us was comfortable and that we exceeded your expectation.

Your feedback has been shared with the team and the team is delighted to have your feedback. Feedback like yours gives us the strength to vigorously pursue higher guest satisfaction.

You patronage is valuable to us and we look forward to welcome you back to the Haveli, shall you plan a trip again to Varanasi.

With warm regards,

Stanley Benjamin
gmshv@amritara.co.in
+91-99560-29456
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

461 reviews from our community

Traveller rating
    212
    165
    54
    21
    9
See reviews for
72
232
40
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Novara, Italy
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 8 August 2014 via mobile

I ve been there for 2 nights,
I think that is too expensive paying 40 euro for that hotel.
Breakfast is not soo good, not too many choise. Lunch and dinner nothing special.
Rooms are normal like our 3 stars in europe.
For indian price is crazy paying so much for this service.

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Marina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 30 September 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

We would like to thank you for sharing your feedback with us. We are disheartened to know that your stay with us was not up to your desired expectation.

Your feedback has been well noted and shared with the team especially feedback regarding the food & beverage, which is being worked on. We sincerely appreciate your feedback.

You patronage is valuable to us and we look forward to welcome you back to the Haveli, shall you plan a trip again to Varanasi.

With warm regards,

Stanley Benjamin
gmshv@amritara.co.in
+91-99560-29456
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

My husband and I spent a night here last week. On our arrival we were warmly greeted by the people working there. Our room was clean and comfortable and had AC. We had one with a view from a small low "window" but that was fine as really you want to be out amongst it not sitting in a room watching thru a window. The location is second to none as you are right on the Ganges and only metres from the smaller of the two cremation sights. The food was fine but most of all the service was excellent, meeting our needs and allowing us to check out much later than normal. We would recommend this accomodation to anyone wanting a good stay in Varanassi. Just a point to mention, when you get to Varanassi you will be met with loads of people offering boat rides for the evening ceremony down the river. If you stay at the Haveli, they have there own boat to take you there and it is free all you need do is tip the boat boy if you want to. Really good value for money!!!!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 3 June 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

We would like to thank you for sharing your feedback with us. We are delighted to know that your stay with us was comfortable.

Your compliments have been well noted and shared with the team.

You patronage is valuable to us and we look forward to welcome you back to the Haveli, shall you plan a trip again to Varanasi.

With warm regards,

Stanley Benjamin
gmshv@amritara.co.in
+91-99560-29456
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

Very friendly staff, clean rooms, perfect location. Dinner was also excellent and the evening band was actually good. Highly recommended! Make sure to ask for a room with a river view. Also, don't miss the complimentary boat ride in the evening.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Bahama2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 3 June 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

We would like to thank you for sharing your feedback with us. We are delighted to know that your stay with us was comfortable.

Your compliments have been well noted and shared with the team.

You patronage is valuable to us and we look forward to welcome you back to the Haveli, shall you plan a trip again to Varanasi.

With warm regards,

Stanley Benjamin
gmshv@amritara.co.in
+91-99560-29456
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bhopal, Madhya Pradesh, India
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 25 April 2014

It is an below average property. The marketing is faulty and misleading. They have only 2 rooms that are river facing and they sell more than that. The rooms that they sell as river view, you have to kneel down and peep through a opening to get the view. So even if you have paid extra for the room, you stay in other rooms and reception has only one word---sorry.

The approach is filthy and stinking.

The food is average, facilities minimal. And the worst is that the AC is switched off as soon as you move out of the room. so you come back into a hot room.

Room Tip: If you want a river side room, please do not trust the reservation of hotel or website. Instead insi...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank AG1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 28 April 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

At the outset, we would like to thank you for sharing your feedback with us.

The pricing is a dynamic factor of every market and opinion varies from person to person. Suryauday Haveli is a heritage hotel and the pricing is true to its location, service and heritage ambience. We take great pride in our marketing and terming it to be faulty or misleading would be incorrect. We sell an experience.

Further to the reference on view, perception would again be a factor which varies individually. We have restored the Haveli keeping in view its original character. Construction and modification is not allowed by law; and to take care of individual perception of what would be a good view.

The holy city of Varanasi is known for its labyrinth street. The Haveli is on the Ghats to which the approach is through Labyrinth Street, the civic sense of people is a concern but then we are in Varanasi and not in Bhopal or London.

The AC is normally switched off to save on electricity and reduce our foot print on environment in a vacant room; however, if any guest has any particular request to keep it on we do take care of the same.

We thank you once again for your time and for sharing your personal opinion. We look forward to welcome you back to Haveli shall you plan a trip again to Varanasi.

Thanks & Regards,

Stanley Benjamin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
43 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

Although this was a not a plush hotel it's very comfortable ,clean and well placed to watch everyday life on the Ganges. The staff were friendly and most helpful . I really enjoyed waking up In the morning to watch the sun rise up over the river .This hotel is well placed to take it all in and was great to walk down the steps and spend the day walking along the river. The trip at night to the Aarti was provided by the hotel free of charge and worth a trip. Traffic in Varanasi is madness and by staying here you bypassed all that and could walk to local markets and shops.

Room Tip: Room with river view
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dewit197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 28 April 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

At the outset, we would like to thank you for sharing your feedback with us. It was indeed a pleasure knowing that you had a comfortable stay with us and that you enjoyed your stay.

Your valuable observations have been well noted and we would surely look into it. Also, your compliments have been shared with the team and it has been a great source of inspiration to us.

We thank you once again for your time and look forward to warmly welcome you back to Suryauday Haveli, should you plan a trip again to Varanasi.

Thanks & Regards,

Stanley Benjamin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 18 April 2014

Stayed here for two nights, amazing location and food. Room smelt a bit odd the first night but seemed okay once aircon had kicked in. However had to evacuate room the second night after the whole room flooded with water from blocked drain. Not a pleasent experience

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Delane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amritara, General Manager at Suryauday Haveli - An Amritara Resort, responded to this review, 3 June 2014
Dear Guest,

Namaskar, Greetings from Suryauday Haveli, Varanasi...!!!

We thank you for the review that you have penned down about your experience with us on Tripadvisor. Your feedback, though not as pleasant as the numerous others we have been receiving, but is of great importance to us as it points out the issues that may need our attention.

At the outset, please accept our sincere apologies for the inconvenience caused to you. We are equally disappointed that you were not happy with the services, but we promise you that we will certainly work on the observations you had. We appeal to you not to form an opinion of our hotel based on the last experience you had and request you to give us another opportunity to redeem ourselves.

On behalf of you, your travel agent did get in touch with us and we believe that you would admire and appreciate the fact that we did take care of your concerns, as you desired them to be taken care of.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations

with warm regards,

Stanley Benjamin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Varanasi hotels
0.7 mi away
Brijrama Palace
Brijrama Palace
#1 of 73 in Varanasi
4.5 of 5 bubbles 198 reviews
3.0 mi away
The Gateway Hotel Ganges Varanasi
1.0 mi away
Hotel Alka
Hotel Alka
#6 of 73 in Varanasi
4.0 of 5 bubbles 1,148 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Ramada Plaza JHV Varanasi
1.0 mi away
Ganpati Guest House
Ganpati Guest House
#2 of 73 in Varanasi
4.5 of 5 bubbles 2,016 reviews
1.3 mi away
WelcomHeritage Jukaso Ganges
Show Prices
Show Prices
Show Prices

Been to Suryauday Haveli - An Amritara Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Suryauday Haveli - An Amritara Resort

Property: Suryauday Haveli - An Amritara Resort
Address: Shivala Ghat B - 4/25, Varanasi 221001, India
Region: India > Uttar Pradesh > Varanasi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #3 of 73 Hotels in Varanasi
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Suryauday Haveli - An Amritara Resort 3*
Number of rooms: 14
Official Description (provided by the hotel):
Suryauday Haveli on Shivala Ghats is a reflection of the spirit of the holy city of Benaras. The Haveli traces its history back to the early 20th century. It was built by the Royal Family of Nepal as a retreat for the aged. Its now been painstakingly put together again to provide the best ghat experience in Benaras. Your stay begins with a 15 minute boat ride upstream along the famous ghats of Benaras to reach the Haveli. The Haveli is also connected by small alleys and streets leading to the Famous Kashi Vishwanath Temple (15 minutes walk). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com and Hotels.com so you can book your Suryauday Haveli - An Amritara Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing