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“Big Hotel but Average Service”

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Hotel Clarks Varanasi
Ranked #34 of 73 Hotels in Varanasi
Kolkata
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Big Hotel but Average Service”
Reviewed 5 September 2013

Location wise this hotel is just a bit outside the chaotic Varanasi city so it feels comfortable here. The hotel is very big and it is designed in more traditional style than modern looks. So people who likes traditional designs will love this. But being huge, it really takes quite a while to go from one place to another, like lobby rooms to the upper rooms. One has to go on walking and walking, especially in rooms starting with 362 onward. Service is very poor and slow. Food is also nothing great to talk about. I wouldn't want to be at this hotel the next time I am at Varanasi.

Room Tip: Avoid the upper rooms with nos from 362 onward, unless you want to take a long walk to your room.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Arnab4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Gangtok, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 September 2013

This hotel has a completely new look..Lobby and stairs with impressive LED lighting. New posh mattresses in rooms, state of the art fitness machines, new electronic locks for better secured room doors, I wanted to stay at the Suite but staff told me that it was under major up-gradation..Nevertheless, my stay at their Executive room was fabulous though it was almost a free upgrade with nominal Rs.1000 extra. WiFi worked well all during my 2 nights stay. Food was awesome. The kitchen staff was very innovative as I could see many never-heard-before dishes on their buffet. I missed their coffee shop as it was under renovation too but I hope they get is ready at the earliest. I'll be planning my next trip soon again. With things happening around and many things already done, it is definitely a most comfortable location for a stay..Cheers!

Room Tip: Executive room was worth paying Rs.1000 extra as the size was simply double than the basic Standard...
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Gargi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow
1 review
Reviewed 28 August 2013

A conference has been held during 16 to 27 of Jul'13...It was a great experience for me but undoubtly the arrangements done by the team of Clarks Varanasi are really appreciable & grateful to makes our Confernece an unforgettable events..All the staff are very cooperative, caring and helpful and deserve a great deal of praise for their excellent Customer Services...Another one thing which counts more in todays life that each and every staff of the Hotel's are very Honest and well behaviour...A Huge Kudos to the entire team of Clarks Varanasi...Its an comfortable stay & undoubtly hassle free services..All the things are excellent including the Hospitality, Definitely would like to associates with Clarks Varanasi again in future too...Once again Thanks for making our Conference a great one...

Room Tip: Executives Rooms are Best deal...
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deepak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 15 August 2013

We have found the Managers and the staff excellent and the service was brilliant. The whole hotel was very clean of a high standard. There were 21 of us in our group for two nights and all of us were very satisfied with stay and food. The hotel has excellent surroundings with lot of greenery around. We found poolside very relaxing. Food was delicious and of top quality. We would recommend this hotel to our friends. The staff is highly professional. It was a memorable stay for us. We would like to stay again with family.

Room Tip: Rooms on the left side after entrance have a great garden view.
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charu86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Varanasi, India
1 review
Reviewed 15 August 2013

Our two nights stay was extremely comfortable and a memorable one. Hotel room & general areas were clean and kept well. We found hotel staff very caring. They were extremely helpful in all respects. Food was extremely good. It was a great job. Poolside was very relaxing and staff always went extra mile to help us with our customized orders. Overall, the hotel provides a tranquil environment with very helpful staff. Keep it up.

Room Tip: 1st Floor Rooms are great.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nandangoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
1 review
Reviewed 15 August 2013

My family and spent just one night it was brilliant, all the staff was very cordial and accommodating to every need. The food also delicious and a large variety was available. Also the rooms were very comfortable and spacious.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adityab495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
1 review
Reviewed 18 July 2013

Our purpose of stay at hotel clarks was a Spiritual Retreat.They made excellent arrangements for us going out of their way to accomodate our not too common requirements inspite of being full and having back to back weddings everyday!They took a lot of pains to serve us the right food since we had a lot of restrictions.Service was also great.Overall it was a wonderful experience,with great hospitality.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sangita j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Clarks Varanasi

Property: Hotel Clarks Varanasi
Address: The Mall Road | Cantonment, Varanasi 221002, India
Region: India > Uttar Pradesh > Varanasi District > Varanasi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 73 Hotels in Varanasi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Clarks Varanasi 5*
Number of rooms: 105
Official Description (provided by the hotel):
Exuding colonial charm but with all the mod-cons. this hotel is the flagship of the Clarks Group of Hotels, one of the oldest hotel groups in India. Within proximity of the hotel guests can visit the Old British Cantonment Area, the old city, Vishwanath Temple, and of course the Ghats of the Ganges, and Sarnath-the site of Buddha's first sermon. A must do when in this holy city is a boat ride in the Ganges either at sunset or sunrise. The restaurants on-site offer ample choices from North Indian to international dishes and even popular street food dishes. After a long day exploring Varanasi on foot and in rickshaws, a quick dip at the hotel pool is sure to be refreshing. An excellent hotel, Clarks is a popular choice for guests visiting this North Indian city. ... more   less 
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