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“What makes a hotel a 5 star?”

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Ramada Plaza JHV Varanasi
Ranked #7 of 73 Hotels in Varanasi
Certificate of Excellence
Kangra, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“What makes a hotel a 5 star?”
2 of 5 bubbles Reviewed 11 March 2014

Comparing the Ramada Plaza in Varanasi to any other 5 star hotel in India makes me wonder how it got this rating. Although the physical aspect is very nice, the service and services, and the food are not even 2 star in my experience. They sold me a room that they did not have and then lied about it and tried to put me in a different type of room that was less expensive than the one I paid for. It took much energy and effort on my part to make things right. There was a huge shock when I pulled back the sheets of the carefully made bed. Anyone making the bed would have seen that the sheets were heavily soiled. And I mean soiled. Eventually new sheets were put on the bed, but not even an apology was offered. The food was nearly inedible in the breakfast buffet...the best bet was toast or chocolate cheerios. The staff all seemed surly, with one or two exceptions. This hotel is a stripped down version of 5 star.

Room Tip: Just don't go!
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krinchend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,033 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brantford, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

We moved to this hotel from a 2 star Radisson hotel in Varanasi and were more than pleased with the overall quality of this hotel. We were highly impressed with the Breakfast buffet , it was EXCELLENT, they kept the dining area very clean and the service was outstanding. I will surely go back to this hotel again even though the customer service in the hotel was rather slow.

Highly recommend this hotel to travellers visiting Varanasi.

Room Tip: Choose higher floors as they are quieter.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 222Susan5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

We stayed for two days. Rooms were nice, staff friendly and very easy going, Food choices were limited in buffet breakfast. The hotel is situated in a nice location and should be a good choice of a 4* hotel. Overall, 4/5.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RavineshD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
7 reviews
6 hotel reviews
1 of 5 bubbles Reviewed 9 February 2014 via mobile

We recently stayed two nights and found the hotel inadequate on several levels. The front desk staff tried to accommodate, but could not do anything to compensate for the shortcomings of the hotel, including very poor food quality and service. Although the room was clean, the a/c did not function. The noise level was totally unacceptable and no effort was made to address the issue. There was a lot of noise in the hall. They advertised free WiFi which was not the case. I would not recommend this hotel to anyone!

Stayed February 2014, travelled as a couple
Helpful?
Thank Gail K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 8 February 2014

comfortable stay with amazing food great hospitality and would rate the staff as one of the best trainned staff at any place where i have been. After a hectic day great food and and a very prompt service.

Room Tip: any room should be fine
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikramshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 28 January 2014

I stayed at the hotel for my Dad's Alumni meet and it was a really enjoyable and comfortable stay. The rooms are amazing , however view from the hotel room is not so good.
It is one of the best places to stay since adjoining it is a pretty decent Mall for a city like Varanasi. It is situated in the heart of the city , The Cantonment area. It has a really good food and rooms.
Overall a great place

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saksham23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
124 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We have stayed at this hotel (and others) many times when visiting Varanasi. I think this has great value for the price. The hotel is modern, clean, comfortable. The staff is very helpful. I don't care for the food in the restaurant very much but have not found a good restaurant in ANY other hotel in the city. That aside, I highly recommend this hotel.

Room Tip: I actually liked the standard room better than the suite.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CA108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Plaza JHV Varanasi

Property: Ramada Plaza JHV Varanasi
Address: The Mall Road | Cantonment, Varanasi 221002, India
Region: India > Uttar Pradesh > Varanasi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Varanasi
#3 Spa Hotel in Varanasi
#3 Family Hotel in Varanasi
#4 Luxury Hotel in Varanasi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Ramada Plaza JHV Varanasi 5*
Number of rooms: 120
Official Description (provided by the hotel):
The Ramada Plaza JHV, the luxury five star resort in Varanasi redefines hospitality beyond boundaries. Stylish spaces coupled with discreet luxury and impeccable service renders this Varanasi hotel a unique flavor. Lined with handpicked contemporary art throughout the public and private spaces and natural surroundings ensures a seamless blend of the rich culture of this rustic yet vibrant city with elevated standard of style, design and decor. State-of-the-art technology and amenities for commerce, leisure and relaxation makes The Ramada Plaza JHV hotel an ideal choice for guests seeking accommodation in Varanasi. The luxury rooms & suites are models of personal touch and superior amenities and services. Access to indulgent restaurants with world cuisine and Indian speciality restaurant, a day gym, spa and salon and spacious banquet rooms guarantee a gamut of innovative and inspired moments of celebration. The adjoining shopping mall extends the freedom of options to multiplex, shopping & dine out with all time favourites like McDonald's & Pizza Hut. ... more   less 
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Also Known As:
Ramada Plaza Jhv Varanasi Hotel Varanasi
Ramada Hotel Varanasi
Ramada Varanasi
Varanasi Ramada

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