This was my second stay in Hotel Surya in last 1 year. Hotel is located in Cantt area just 400 metres from JHV Mall & Hotel Radisson.
Its a grand property and give a feel of a palace. Check-in was quick. Got 20% corporate discount on the Premium room which is the highest catagory. We took 2 rooms (1 single occupancy (3100 rs & 1 double occupancy 3600 rs). Both rooms were inter-connected which is a good part.
Beds were cozy, LCD was 22 inch and diagnal from the bed which does not give a very good view. The balcony opens to the palace which is soothing to eye. Washroom did not have bath-tub which is standary in other 3 star hotels. Room size is above average.
Service is pathetic. The kitchen is located in a different building hence it takes lot of time for waiters to bring food. Specially the second servings makes the gusets to wait endlessly. Food is Ok and priced decently.
Mostly foreign tourists were staying in the hotel. Swimming pool is good. They also have Spa facility from 8 am to 8 pm. Complementary breakfast is average. Parking is ample.
Overall decent stay but serivce needs improvement.
HOTEL DOES NOT PROVIDE DENTAL KIT, NOT EVEN ON PAYMENT! STRANGE!!
- Official Description (provided by the hotel):
- Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool, and access to the spa. At Surya Kaiser Palace it is our desire to provide a paradise where guests can relax, rejuvenate, and enjoy their stay. ... more less
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- Also Known As:
- Surya Hotel Varanasi