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“Pathetic”
2 of 5 bubbles Review of Hotel Hill Queen

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Hotel Hill Queen
Ranked #35 of 74 Hotels in Mussoorie
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Pathetic”
2 of 5 bubbles Reviewed 19 May 2014 via mobile

Dnt know wat to say such a pathetic service...I waited approximately an hour for check in and even though couldn't get the formalities completed finally I had to leave....never recommend this property

  • Stayed December 2013
    • Location
    • Cleanliness
Helpful?
1 Thank Kaddupetha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
    35
    56
    28
    17
    12
See reviews for
78
29
3
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Any
English first
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

We stayed dere for two nights and had a pleasant experience. Once when we had toured the mall road up and down we realized that the hotel was situated at almost half way on the mall road. This made it quite easier to go on either sides.
About the hotel:
The staff was both courteous and helpful especially the receptionist.
The rooms were decently sized and had lcds too but lacked carpeting which made the room cold.
The bathrooms were ok but the toilet seat was broken.
We did not order food from the hotel so no comments.
Overall nice stay but hotel can work upon slight repairs.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nidhi1707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 13 May 2014

I had visited mussorie more than 10 times, and always got a best property there. This time I have booked Hill queen super deluxe room with breakfast and dinner from Goibibo. We have reached in the morning on 10 May found pathetic room service , limited choice food and charges heavily for meals. This was very rediculuos experience with this hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Nitin_set
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mussoorie hotels

New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 21 April 2014

We book super deluxe room here and till the time we unloaded our baggage (that was 10 mins.), they gave the room to someone else. (prob. in few more bucks!). Please don't trust them.. they may leave you disappointed. The manager dint even cared that we are with family with a small kid and it was raining heavily outside. His only generosity was in giving a not so deluxe room at the same price that was decided for super deluxe room!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mansha_Sahni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

Indeed its a place of heavens as i had a very bonding time with my lady love. The staff was so friendly and courteous to your need that you almost feel like home. The rooms are satinly comfy and the food is great that it overly satisfies your appetite. Good place to stay away from the daily race of life. To be really honest "I almost impressed my partner !!"

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Piyush P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 10 January 2014

Hill Queen is situated right in the middle of Mall Road with access through both a Steep Ramp and 3 Dozen Stairs.

Rooms are decently sized as per the Tariff offered, but Bathrooms and Toilets are just Okay.

The room service in terms of Food is bad. (High preparation time and taste/presentation not upto the mark)

The Hotel is Clean but not Hygienic. Hygiene is one aspect which is compromised both in rooms and bathrooms. Sheets and Blankets offered are just clean , rest you may find hairs on them as well as on the torn bedsheets.
During my visit , even the bath towels (again smelly and torn) were provided only on request.

RECOMMENDED Only for Its Location and Pocket- Friendliness
Avoid if you can afford anything else and if hygiene is a concern for you.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank AbheyGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Howrah, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 December 2013

Location wise best,Just opposite Rope way and Rickshaw Stand.Very good service with friendly staffs. Comfortable stay even in winter. Rooms are cozy and clean. Large glass window for excellent view. Food is standard.

Room Tip: any room in reception floor
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A_Banerjee2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hill Queen

Property: Hotel Hill Queen
Address: Opp. Rope Ways The Mall | Opp. Rope Ways The Mall, Mussoorie 248179, India
Region: India > Uttarakhand > Mussoorie
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #35 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Hill Queen 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Hotel Hill Queen is a three star property located at the mall road. ... more   less 
Reservation Options:
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Also Known As:
Hill Queen Hotel

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