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“Great location, spacious rooms, good food and helful staff”
Review of Hotel Mall Palace

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Hotel Mall Palace
Ranked #25 of 74 Hotels in Mussoorie
New Delhi, India
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location, spacious rooms, good food and helful staff”
Reviewed 20 May 2014

I stayed in Hotel Mall Palace, Mussorie on 14th May for two days. Location of this Hotel is really great, just opposite to Ropeway, which is central place in Mussorie. The rooms are also very spacious and the added attraction is the lift, otherwise, it would have been very difficult to climb to 4th floor from the ground floor, which itself is about 30-40 stairs above the Mall Road. The food provided was very good and the staff of the Hotel was also very helpful, particularly, Mr. Sanjay, the manager of the Hotel. The view from the room is very scenic and one can see whole valley view from the room. One thing I would like to refer about tariff which should be reasonable, it seems to be overpriced.

Room Tip: Super Deluxe rooms facing Mall Road are very good with great view of valley
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sureshkathuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
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    25
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • Any
English first
Bengaluru, India
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 April 2014

I highly recommend this hotel with very good view & well behaviour of staff. Mr agrawal(senior person at hotel) is very good & take care of their customer.overall good experience at that hotel.
room with balcony view is very good.travel with infant so i got all necessary thing nearby hotel because it is located on centre of mall road.

  • Stayed April 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank kschandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2014

Location of this hotel is very good,its in the center of Mall Road.Rooms are very good with all the facilities available .Specially you can see the view of the vally from the rooms.The price is excellent for all the room categories,you will not get the same price in any other hotel having same facility. There are some so many Dhaba's and restorents nera the Hotel for foodie peoples.
what i liked most was the terrace attached with the room on 2nd floor. It was Amazing !!!
I would also like to thank Mr. Praveen ( Hotel Receptionist). He was very co-operative.
Overall a very-very good hotel to stay. I will love to come here again and again.

Room Tip: Rooms on 2nd floor having terrace attached are very good. You can see the view of the vally from the...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sharmaravi41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lucknow, India
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 March 2014

I have visited mussoorie in the month of march,2014 for 4 days. I have booked "The Mall Palace", Mussoorie to stay. It was located at the centre of the mall and opposite Ropeway (goes to Gun hill). What i was expecting from this hotel, i think i got every thing. I was given Deluxe(Terrace) Room (which is on 2 floor). From their i saw the doon valley very clearly. Hotel also has the Elevator (Lift). Room was neat & clean. Mr. Sanjay Agarwal also cooperated with us.

Room Tip: Second Floor room are good.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Himanshu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noida, India
Level 4 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 December 2013

Nice Rooms
Good Location
Scenic Views From Rooms
Lift for the elderly
Courteous Staff
Good Food - Except Tea :)

Overall , for the price you get online,this is an excellent choice !

Nice Rooms
Good Location
Scenic Views From Rooms
Lift for the elderly
Courteous Staff
Good Food - Except Tea :)

Overall , for the price you get online,this is an excellent choice !

Room Tip: Go for the Super Deluxe room overlooking the Doon Valley
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sonamundasoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2013

Stayed with family in December 2013 for two days. Very poor on cleanliness especially in bathroom/toilets,leakage in bathroom/toilet taps and cistern. Bathtub color has turned from white to pale which shows that there is laxity in maintenance.There has been a seepage in room's wall due to which wall's paint has peeled off. It looks like curtain does not get changed/washed as their color has turned to black.Staff is kind of so-so.Situated at centre of mall road, it provides access to the entire mall road. One can easily walk both the ends. Rooms are spacious.Did not have courage to try their restaurant after reading older reviews. Hotel management is very sad in maintenance of hotel.

Room Tip: None that i can think of
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank 814guest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2013

I visited there with family few days back....Location is good on the mall road itself....View from Deluxe balcony is great...But, food - really pathetic...Lift works off and on....Room service is poor..

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RahulSindwani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mall Palace

Property: Hotel Mall Palace
Address: The Mall opp. Ropeways, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Amenities:
Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #25 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Mall Palace 3*
Number of rooms: 25
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