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“Colonial Experience”
4 of 5 bubbles Review of Ilbert Manor

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Ilbert Manor
Ranked #9 of 74 Hotels in Mussoorie
Certificate of Excellence
1 review
“Colonial Experience”
4 of 5 bubbles Reviewed 20 April 2014

Mind-Blowing is the right word to explain my experience with this hotel. I would like to appreciate the people behind the scene and actual staff in the hotel. It just feels so wuuusshyy and warmmm and you feel like lazying in the room the whole day. view was fabulous from my room no. 204. I got a early bird discount. price is good compared to their service. Great Location, great people, great food. Love you guys, keep up the good woe.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shweta J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 21 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

238 reviews from our community

Traveller rating
    155
    53
    22
    6
    2
See reviews for
93
65
10
6
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Panchkula, India
1 review
5 of 5 bubbles Reviewed 20 April 2014

I went to ilbert manor with my family. I had a very warm and beautiful experience of my life there . As we reached mussoorie the hotel provide us shuttle service and this service charges were given by hotel not chargeble to us.The check in process is so fast.Mr. shailendra and Reshma on reception welcome us in a very warm way .food and beverage staff offered us welcome drinks . then we went in our rooms .The room was perfectly decorated as per our requirement. Tthe property is too good that i have never seen any heritage property like "Ilbert manor".The food was extremely delicious .A lots of new variety in food menu .One of the best thing i liked the service given by surat singh, Vikas dabral while serving food .Manager pyar singh and vineet were very cooperative .The stay at ilbert manor gives a feel like staying at home.While staying at ilbert manor we got a call from head office of ilbert manor by Seema .She asked whether our stay was perfect .I really appreciate this that they look after on every guest requirement .While checking out from hotel ilbert manor team gave us a gift of a cup with logo of ilbert manor .i think this is the best gift as it always remember me of staying at ilbert manor .In last i can only say that the people who wants to spend there holidays in a very pleasant and joyfull way please visit ilbert manor ................................

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nehabhatti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 23 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 18 April 2014

If this hotel was 50% the cost ... then it would start getting to a reasonable range ...
the location is good ... next to the mall road but still has a nice view of the mountains.
But the property is worn down, dingy and does not give a clean feeling ... definitely not worth the price !!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnchitGupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 22 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback.

We understand from your verbal, written and trip advisor feedback that you were expecting a 5 star business hotel stay. However, we can guarantee a complete heritage experience but not a 5 star business hotel stay. We tried our best humanly possible to give you an unforgettable experience with our services. We got assurance from you that our services were at its best.

However, we have taken your feedback seriously and will consult with our management for the same.

It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
4 of 5 bubbles Reviewed 16 April 2014

we were looking for a pleasant sat and ilbert manor definitely made it possible! smooth check ins, very very co operative staff.. we were even able to order special dishes specially prepared for us. *thumbs up*

Stayed January 2014, travelled with family
Helpful?
Thank rshah28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 18 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
103 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Our stay at Ilbert Manor was charming to say the least. The hotel is tucked away on the hillside just off the Mall Road and combines old world colonial charm with modern facilities. The decor took our breath away.
The staff was extremely courteous, helpful and thoughtful.......with the Pahadi hospitality that comes naturally to them. They were in constant attendance, day....and night. Always smiling, always ready to help. We felt pampered by them.
I particularly enjoyed the library which has a superb collection of books. The food of course, was absolutely divine.
I wish the owners all the best in maintaining this heritage destination.

Room Tip: Valley facing rooms are very good
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shernaz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 18 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
1 review
5 of 5 bubbles Reviewed 12 April 2014

Honestly I am so bowled over that I dont know where to start! perfectly decorated rooms. very delicious food. The secluded surrounding gave the peace that was required.The Check-In as well as Check-Out process is very fast. Exceptionally good and thoroughly enjoyed the stay. Ilbert Manor,Mussoorie,is in a class of its own, and seriously, one can't find much to complain about even if one tried very hard.This is a truly amazing property if your looking for peace and tranquility. Breathtaking view of the Himalayas.This place has all the ingredients for complete relaxation.Food to die for, helping staff, insanely good view, colonial feel, peace and serenity,what more could I ask for.I think I'm hooked to this place for life.

Room Tip: 205,is where i stayed,go for that.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sangram M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 13 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 April 2014

i guess one of the best hotel i came across..in terms of hospitality neatness food beds...i don't think we could have got any better option for such a location and at that price...its was worth every penny ...and just loved our stay..

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arjun d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilbert M, General Manager at Ilbert Manor, responded to this review, 12 April 2014
Dear Guest,

Greetings from Ilbert Manor Mussoorie!

First of all we would like to thank you for choosing us for your stay and giving us your honest feedback. We are glad that you thoroughly enjoyed your holiday at the Ilbert Manor.It will be our pleasure to continue providing you with our personalized services in the future.

Looking forward to welcome you back at the Ilbert Manor Mussoorie.

Thank you
Kind Regards
Ilbert Manor Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ilbert Manor

Property: Ilbert Manor
Address: Library End Duggal Villa Road, Mussoorie 248179, India
Region: India > Uttarakhand > Mussoorie
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #9 of 74 Hotels in Mussoorie
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ilbert Manor 4*
Number of rooms: 14
Official Description (provided by the hotel):
Ilbert Manor is a 180 year old unique heritage boutique hotel nestled amidst oak trees and semi wild forest. The Manor has been painstakingly restored over a period of seven years and offers 14 well appointed and elegant rooms. Each guest room has been named to reflect the original history capturing the nostalgia of the pioneers who discovered the magical hills of Mussoorie. Rudyard Kipling, General Frederick Young and Jim Corbett are a few such names. The Ilbert Manor team focuses to offer personalized services to its guests. ... more   less 
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