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“good hotel but food pathetic and far below standard at a high price”

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KBS Value Hotel & Spa
Reviewed 8 July 2013

we stayed in this hotel for 3 nights in June. with family and kids. the hotel is very good but food is very bad. cook dos not know any cooking item/food. i ordered chicken biryani which was not eatable at all. the food price is too much wihtoud any quality. no omlette or juice in the breakfast.
thinkd before booking this hotel. staffs are ill informed or lack training.
wahab khan
09910795689
new delhi

Room Tip: try 306 and 308 with balcony
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  • Stayed: June 2013, travelled with family
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Thank wahab298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 - 52 of 52 reviews

Reviewed 24 June 2013

Hi,
Its really very nice hotel at a very nice location on mussoorie hill, Rooms are very comfortable. You will love to see the scenery of maussoorie from its terrace. Its terrace is having a life size chess, you will really love to play the chess under the sun in comfortable weather.

  • Stayed: December 2012, travelled with family
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2  Thank iftekhar a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

This is a new & very good property but lacks a proper service available in a hotel.

The Good Factor : -
The property is located approx 500mtrs from Mall Road, the main attraction of mussoorie still avoiding the hustle/bustle of Mall road in a cool, quiet location. This hotel offers an excellent view of the rear side of Mussoorie Valley overlooking green and exotic view of the mountains. The clouds just touch you when you open your window in the hotel.
The Staff is courteous enough to do everything only on request with 2/3 reminders.

The bad Factor:-
No Service
Lot of Mosquitoes in evening time in the restaurant
Dirty Linen despite being a new hotel (probably because of shortfall of Manpower)

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Cleartrip
1  Thank Ankushk454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013

We are 3 families with kids stayed here from 8-10 June 2013. Hotel staff are very nice and helpful. Rooms are view facing. Most important is the night view of Doon valley. Just watch after u have dinner & it will be a view of ur life . A good value for ur money at Mussorie.

  • Stayed: June 2013, travelled with family
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2  Thank pratima_santram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

Room was outstandingly good than it was charged. Spacious room, good bedding, clean towels and bathroom, with wonderful view of the valley. Good staff (I have a kid of 2 years, need to call room service every hour or two and always they were up to service. Found F&b quite expensive, although we enjoyed off season discount on that.

Thank you once again to KBS and to Cleartrip for recommending me this nice hotel.

Room Tip: Ask for valley facing rooms, great veiw and daylight in those.
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  • Stayed: February 2013, travelled with family
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Review collected in partnership with Cleartrip
6  Thank Aditya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2013

Rooms are excellent with almost all the modern facilities of a star property, better then expected.
The house keeping and civil work can be improved as there are few problems related to it.
Staff is very nice and gentle, the management is very courteous and supportive.
Menu pricing is too high for that property and that too in such location, it should be lowered down to almost 40% of the printed rates.
Overall nice experience with KBS...............

  • Stayed: February 2013, travelled as a couple
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1  Thank MUKESH84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2013

The newly refurbished hotel rooms were neat & clean but staff needs training on service & housekeeping.The climate was very cold but no proper heating arrangement in rooms was available.The rates of F&B were exorbitantly high & did not quite match well with other basic facilities of the Hotel.The house keeping in the surrounding was poor.The view from the open balcony was good but excess of balcony was not from the room but had a common entrance.


  • Stayed: January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Shakun V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about KBS Value Hotel & Spa

Address: Camels Back Road, Kulri | Near Sadebro Apartments, Near Picture Palace Bus Stand, Mussoorie 248179, India
Region: India > Uttarakhand > Dehradun District > Mussoorie
Hotel Style:
Ranked #49 of 117 Speciality Lodging in Mussoorie
Price Range: £19 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — KBS Value Hotel & Spa 3*
Number of rooms: 30
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