We stayed at this hotel for a couple of nights in super deluxe room with family. Overall, the experience went from bad to worse. It started with check-in, when at 2 PM also, they were still cleaning the rooms, making the beds etc. We had to wait for around an hour before we could get our room. The hotel staff was discourteous and unhelpful. The ladies at the reception were more interested in yapping around than helping the guests.
The location is good, but what use is it when it is not worth the buck!
No hot water supply (in Mussourie!)
Blanket was stinking
No hand towels were provided
The extra bad was so uncomfortable that it gave me a backache
No one answers room service or calls to reception, even in the middle on night when it might be an emergency! When post mid night we walked down as we needed hot water for the baby with us, we were surprised to see the staff at reception sitting and watching television, ignoring the phone ringing in their ears!
Buffet breakfast was tasteless to say the least
All in all, extremely over-priced hotel and not worth the buck!
- Official Description (provided by the hotel):
- Tulip Inn Green Castle is a unique holiday experience blending modern design with a nod to history in typical Uttaranchal style. An intimate thirty-four guestrooms combine sleek style with luxurious comfort. Located on the mall, Green Castle Hotel Mussoorie is perfectly situated between the worlds of business and leisure. Green Castle hotel is located steps from the vibrant Gun Hill. Mall Road restaurants and shopping paradise is minutes from the hotel ... more less
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