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“Excellent place to stay, food not that great..Service and ambience -par excellence” 4 of 5 bubbles
Review of Avalon Holiday Resorts

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Avalon Holiday Resorts
Ranked #29 of 74 Hotels in Mussoorie
Certificate of Excellence
mumbai
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent place to stay, food not that great..Service and ambience -par excellence”
4 of 5 bubbles Reviewed 19 January 2012

we went to mussoorie in Jan 2012 when the city saw snow after almost 2-3 years.
But the hotel made it appear like they were prepared for everything - great service, great place to stay, lovely housekeeping services, clean and neat surroundings.
Just the food is disappointing and the pick-up drop service to the main road below pinches.
The hotel is on a mountain - and to reach the hotel there is a treacherous long winding road, for which they have provided pick-up and drop service which costs Rs.75 a trip, nothing complimentary.
That you may not like, since you were not the one who told them to build the hotel on a cliff.
But the view from your balcony, might just make you think its worth it...Surely worth a try!!

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sonia4toi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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122 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 December 2011

Great place to stay,prime location, very good food, motivated staff, alround great experience!!
Have travelled quite a bit and I would rate this hotel among the best RCI and Club Mahindra resorts in India, especially the property which is International standards. The view of the Doon valley is breathtaking, the property itself is like a sightseeing point so one does not need to go anywhere, the facilities inside the room were quite good , so it was like a home away from home!!!

Room Tip: ask for rooms with the doon valley view, higher up if you want peace and quiet, lower down if you wa...
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  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank demirod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 4 November 2011

one of the best located property, views are jsut best and superb...rooms are above average..food is not upto level...accesibilty is difficult for service in late nite. winter would be lovely here....service was gud. averall nice property for relaxation.

Room Tip: try to get room near reception area.....
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  • Stayed April 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank nw1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 November 2011

Good views ..nice hotel garden.. Difficult to reach though in centre of town because of mall road restrictions.. nice small trek to Gunhill..Buffet breakfast not upto the mark ...however the same things ordered individually when there was no buffet was good. perhaps they are trying to economise on quality.. food too oily... not much activities in the hotel... not even a Table Tennis table ..good hot water in the bathroom..toiletries not well provided. we had to ask for every little thing and it was given. wi fi facilities not good. Though the name is spa, no such facility. .

Room Tip: Ask for doon valley facing or himalaya facing with balcony
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  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank vijay140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 November 2011

Close to Mall Road and easy access to shops & restaurants. It is only 2.5 hrs away from Rishikesh & Haridwar. One can plan a day trip to both the places and enjoy Water Rafting in Rishikesh (Best in india) & beautiful temples in rishikesh & hardiwar. Aarti at Har ki Pauri takes place at 6pm in Haridwar which is a must see and divine. Tibet market is popular with tourists for its cheap prices of branded clothes.

Just back from a very satisfying holiday at Avalon, Mussorie. Location of the reosrt is perfect as it as good height & only 200 mts away from Gun Hill (2nd highest point in Mussorie) You can actually go to gun hill from the hotel itself. The property stands between Doon Valley on one side & Himalayas on the other. One can ask for a room with a view and wake up to to a gr8 view every morning. Rooms are well maintained and very cozy. Being a Club Mahindra associate, the service is not as good as desired. However it is managable. Front Desk stafff is very courteous and responsive, would like to mention name of Mr Devendra who helped us in plannin a day trip tp Rishikesh & Haridwar and ensured it went perfect. Sighseeing in mussorie is enjoyable experience. There are many restuarants in mussorie but not to be missed are Kalsang ( Thai, Chinese & Tibetian ) & Imperial Square. There are many smal joints for food which serve local food at good price. One can ask local auto guys or shop oweners for suggestions. Roadside food in mussorie can be enjoyed too. Restaurant service in hotel is slow and not responsive, hence I recommned not to expect much.

Room Tip: One side offers view of Doon Valley & Other of Himalayas. Opt for both the views for refreshing...
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank RachitReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 26 October 2011

We had a 4 day holiday at Avalon resort, Mussoorie. The location is good with great views. Is on Gun Hill. Which means one needs to call the pick up vehicle on Mall Road (Rs. 75 one way). From the reception to our room was an ascent of about 50 steps which can be quite taxing. Ask for the vehicle drop to your room (free). Food was very average. The fun zone which our kids normally look forward to in every club Mahindra resort was smelling due to excessive dampness.

  • Stayed October 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sentosa4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 bubbles Reviewed 14 October 2011

Mussoorie is such a beautiful place but this hotel was awful. The sheets were dirty with stains and hairs all over them. The room looked out onto a rock face so there was no natural light. The food was ok but there were cockroaches running around the dining area.

But worst of all when we arrived the toilet had a strip on it saying 'sanitised for your safety' on opening the lid there was a large poo inside and urine on the seat. When we complained the staff didn't offer an apology and when they arrived to clean they looked at us with distain.

Oh and I hope you like your showers cold - there was a distinct lack of hot water in the morning! (alongside a lack of apologies!)

I know India is a developing country but this was a joke. We didn't let it ruin the holiday though as we laughed about it and carried on but be warned if you visit this hotel - there might be something lurking under the loo seat and I would travel next time with a silk liner in case the sheets were as dirty as ours.

  • Stayed October 2011, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank mollymermaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Avalon Holiday Resorts

Property: Avalon Holiday Resorts
Address: Rockcliff Estate, Mussoorie 248183, India
Region: India > Uttarakhand > Mussoorie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#13 Family Hotel in Mussoorie
Price Range (Based on Average Rates): £
Hotel Class:3 star — Avalon Holiday Resorts 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Avalon Holiday Hotel Mussoorie

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