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“Not as expected”
Review of Aura Spa

Aura Spa
Reviewed 13 December 2011

We were there for a 2 hours Bali Senation SPA, 1 hour massage, 30mins body scrub and 30 mins milk bath. The pick up was on time, the SPA room itself was nice. The massage we had wasn't 60 mins I assume, it was pretty quick and wasn't as relax as I expected. We wouldn't go again.

3  Thank Amy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
monayasa, General Manager at Aura Spa, responded to this reviewResponded 28 February 2012

Dear Ms.Amy Li,

Thank you for your honest and objective review. I on behalf of Alam Jimbaran Spa would like to apologize regarding unpleasant experiences you have had during your treatments at Alam Jimbaran Spa. We will keep trying our best for improvement in future.

We held regular spa training for our spa therapist and we are also have them follow official government's certification for spa therapist to make our therapists updated in spa knowledge, competences and to keep our standard high quality. However, there should be no reason needed to excuse our selves and make you to revise your review.

We appreciate the time you spent for giving a review and thank you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 27 July 2015 via mobile
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1  Thank TanyaM2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 8 July 2011
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4  Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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