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“Wonderful rustic chic”

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Belmond Jimbaran Puri
Ranked #8 of 57 Hotels in Jimbaran
Certificate of Excellence
Taormina, Italy
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wonderful rustic chic”
Reviewed 25 January 2014

Wonderful resort with private beach in Jimbaran. We had a family cottage, extremely spacious and comfortable. Wi-fi was free of charge and works perfectly. The staff very courteous and always smiling. Impressive memory of the staff, everybody seemed to remember our name. The swimming pool is amazing. We have preferred the food in the beach restaurant then in the Indonesian one. The best massage in our life has been done here, very impressive. So a very special experience and truly Balinese style hotel with the touch of Orient Express. Maybe they should consider to build a kids club in order to entertain kids and make the parents more relaxed.

Room Tip: Ask for the family cottage if you are 4
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lulovy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 30 January 2014
Dear Lulovy,

it was wonderful to read your recent TA review of the hotel, thank you very much for taking the time to post your comments, it's very much appreciated.

We are very fortunate to have such caring and attentive staff who take great pride in providing true Balinese hospitality, from the entire team here in Jimbaran

I will pass on your compliments to the spa staff, they do work with real pride and look to ensure all guests have a memorable spa experience.

With best regards,

Charles and the team.
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Level Contributor
150 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 1 January 2014 via mobile

Charming hôtel with very friendly staff. Located conveniently close to the airport, away from busy touristy areas and long trafic jams ! The Villas are very confortable and spacious. The garden is very well maintained. Unfortunatly, The Cottages are not up to the standard of the hôtel and should be refurbished. Breakfast is a MUST. The lime soda at the beach bar is worth a try.

Stayed December 2013, travelled with family
Helpful?
1 Thank Courche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 22 January 2014
Dear Courche,

Thank you very much for taking the time to post your review of the hotel on TA, it's much appreciated. The team here in Jimbaran strive to provide the warmest Balinese service possible and we hope you and your family will return to us once again if your travels bring you back to Bali.

We take all our guests comments on board we receive and endeavour to improve the hotel where ever possible, hearing suggestions such as yours allows us to use the voice of our customers and we will action these recommendations where we can, thank you once again for your review

With warmest regards from the entire Jimbaran Puri Bali team.

Charles.​
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Denpasar, Indonesia
1 review
Reviewed 23 December 2013

Last night, December 22d, 2013, we celebrated our elder son's 18th birthday with a dinner at Jimbaran Puri Bali Oriental Express Hotel.
The hotel arranged a private venue for us right on the beach front.
The decoration of the marquee, the cuisine, the service and the atmosphere were outstanding.
We had our own chef who grilled three sets of BBQ on-site: seafood, meat and Asian seafood.
We also had our own butler (charming Balinese lady Ulan).
The hotel throw in as an extra a performance of the local Balinese band.
The management of the hotel (GM Charles Kneipp, and F&B Manager Arif Jamal) made it splendidly easy to organise this event wire e-mail from Moscow, Russia.
The grounds of the hotel and the beach are probably one of the best in this part of Bali.
Anyone wishing a very special occasion in Bali - this is the place to go!

Stayed December 2013, travelled with family
Helpful?
Thank OlgaMazurova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 25 December 2013
Dear Olga Mazurova,

lovely to read your post on TA, thank you so much for taking the time to describe your experience at the resort.

It was a pleasure to be able to host your special occasion, Ulan is a lovely young lady we are very lucky to have her as part of the service team, the chefs and Arif are also wonderful examples of the food and beverage professionals we have here at the hotel.

We very much look forward to the chance to look after you and your family at sometime in the future if you return to Bali.

Wishing you all a wonderful festive season, with warmest regards,

Charles and the Jimbaran Puri Bali Team
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Singapore, Singapore
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 December 2013

excellent place! the place is clean and very comfortable.. very friendly staffs.. recommended for couples! not for solo.. very romantic place.. the pool were stunningly beautiful to me at least.. the beach was lovely as well.. spent most of my time out to the beaches and clubs and visiting families too.. but nevertheless, wonderful place to stay..

  • Stayed June 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Remmy69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 16 December 2013
Dear Remmy69,

Very nice to read your review on TA regarding your recent stay at the resort, we very much appreciate you taking the time to write about your experience.

The holes location is wonderful both for the proximity to the beach but also a wonderful base to be able to explore all the wonders of the island. We hope your able to return to us at sometime in the future to take advantage of our romantic setting.

With warm regards,

Charles and the Jimbaran Puri Bali team.


With warm regards,

Charles and the Jimbaran Puri Bali team.
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Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 November 2013

We came to Jimbaran Puri Bali for the last 4 nights of our honeymoon. Having stayed 3 nights at the amazing Hanging Gardens in Ubud (a sister hotel) we were given a special offer to spend the last 4 nights of our stay in Puri Bali for a discounted rate.

When we arrived at Puri Bali, the place was breathtaking. The main pool was absolutely beautiful and a stone's throw from the beach. The staff were friendly and the beach lovely.

We were shown to our Garden Villa and we were quickly disappointed. The villa was dated, dark a looked really tired. In comparison to Hanging Gardens in Ubud, it didn't live up to the Orient-Express feel (although the cost of HG is more than Puri Bali!)

We stayed the night in the Garden Villa, but in the morning we found the wonderful woman in charge of Customer Care and we communicated our disappointment. She was incredibly professional and immediately showed us an alternative Garden Villa (which was slightly less gloomy, but still dated)...she also showed us a two bedroom pool villa which was staggeringly hi-spec...the dream holiday villa. She offered us this villa for the rest of our stay for only £60 more per night (usually £1200 per night).

We were blown away by the attentiveness of the staff at Puri Bali - how they handled our situation was 10/10. The hotel arranged for our bags to be moved to the new villa and we had an incredibly enjoyable rest of our stay. We just wouldn't recommend the Garden Villas...

Couldn't have asked for more from the staff. Thank you Puri Bali!

Room Tip: Avoid the Garden Villas - they're a little dated... The villas are fantastically luxurious...10...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank viv j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 2 December 2013
Dear viv j,

thank you so much for choosing to spend the final four nights of your honeymoon in Bali at our resort.

It was lovely to read your review of the hotel especially regarding our team, we are very fortunate to have such wonderful Balinese hospitality and I always enjoy receiving such feed back.

Wishing you a wonderful married life together and hope we are able to welcome you back to the Jimbaran Puri Bali at some time in the future.

With very best regards.

Charles and the Team.
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Lucerne, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

My husband and I had part of our honeymoon at the Puri Bali and we had such a fantastic stay. The rooms themselves are a little old now, but they are cleaned to an extremely high standard and were still incredibly comfortable so don't be put off by this.

The section of the beach that is maintained by the hotel is wonderful and is one of the cleanest to be seen in Bali - also, what they don't mention is that the hotel boasts one of the best sunset views!

The food served at the hotel is also very good, my husband still talks about the banana pancakes that were served at breakfast (apparently mine do not compare!)! However, like all catering in hotels on Bali the food is a little expensive - but remember is it comparable to every other hotel, so this shouldn't come as a big shock.... if you don't like it, the staff are more than happy to recommend other alternatives nearby. However, you should consider to enjoy a meal at the hotel as there is something to be said for supporting the business/employees of the place you are staying.

What really makes this hotel special is the staff. They were always smiling and happy to help. I have to give a special mention to Lia the Client Relations Manager - she was absolutely fantastic during our stay, she helped us shape a really great honeymoon advising us on the best restaurants or activities that we could do. She even went the extra mile of bringing some aloe vera plant from her own garden when my husband got terrible sunburn - this was so thoughtful and kind of her.

this was a really relaxing wonderful place to stay - you won't regret making that booking!

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charles K, General Manager at Belmond Jimbaran Puri, responded to this review, 28 November 2013
Dear Emma D,

thank you so much for choosing the Jimbaran Puri Bali for your honeymoon, we are all very pleased you enjoyed your time with us so much.

Lia as always excels with guest interaction and goes out of her way to ensure a memorable stay, I will thank her personally for taking such wonderful care of you and your husband.

Wishing you a wonderful festive season and hope we get to welcome you back to the resort at sometime in the near future.

With warm regards,

Charles and the team
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Brisbane, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 11 November 2013

Well.. I stayed at the Resort last January, quite long ago, but it made me unfair for the resort if I did not tell the beauty of the resort to the world, meanwhile they gave me their best service ever!
The staff,,,i never saw them not to smile,,,(only one guy, I think he is the pool guy, big guy), but the rest of the staff always on the go,,

The Room :
Quite old and quite dark too. And it is quite confusing as well, as the teli is behind the door. However, it is a very beautiful room, and we had a view of the beach too.

The Staff :
Like I said, they have a heart and soul of service. They will treat you as their part too. Staff at the beach restaurant they were very attentive. One lady (sorry, forgot the name), she was really nice. I asked young coconut one day, but the young and fresh one was not available, only the old one, And she did not want me to take that. So, the next day, I went there again, did not ask for it, however she rushed into me and told me that the young coconut was available now. It is a big resort and full with other guests, however she still remembered me with my coconut. It was small thing that made my day tho.

HK Ladies also very nice and clean.

The restaurant was great. Start from the breakfast till your dinner. I did not remember that I had to called the waitress many times for things, as they were always at their service.

The only bad thing was I had to leave the hotel. And reception was so initiative giving us courtesy and asking our transportation to the airport, and they helped us with that.

You will be totally pampered, and if you had a not really great experience with them, I am sorry about that.

I will definitely be back this next January!

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChloeJenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesJPB, General Manager at Belmond Jimbaran Puri, responded to this review, 10 December 2013
Dear ChloeJenna,

wanted to send a quick message to say we are looking forward to welcoming you back to the hotel next month if you are still planning to make it to Bali..?

Greatly appreciate you taking the time to place your comments on TA especially as you stayed with us relier in the year. Regarding the staff we have at the hotel, they are wonderful and it is very pleasing to know they had a lasting impression on you.

Wishing you a wonderful festive season and hope we get to see you again at the Jimbaran Puri Bali very soon.

Warmest regards, Charles and the team.
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Additional Information about Belmond Jimbaran Puri

Property: Belmond Jimbaran Puri
Address: J .lUluwatu | Yoga Perkanthi Lane, Jimbaran 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Jimbaran
#6 Top resorts Hotel in Jimbaran
#6 Spa Hotel in Jimbaran
#6 Family Hotel in Jimbaran
#7 On the Beach Hotel in Jimbaran
#8 Luxury Hotel in Jimbaran
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Belmond Jimbaran Puri 5*
Number of rooms: 64
Official Description (provided by the hotel):
Belmond Jimbaran Puri is a luxury resort hotel in Jimbaran, Bali with a authentic, unpretentious and supremely romantic style. Located at the beachfront of Jimbaran Bay, one of the most beautiful beaches in Bali, the resort promises uninterrupted breathtaking sea views and is perfect for those looking for a private space to relax and unwind. ... more   less 
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Also Known As:
Jimbaran Puri Bali By Orient-Express Hotel Jimbaran
Puri Bali Hotel Jimbaran
Jimbaran Puri Bali Hotel
Belmond Jimbaran Puri Bali

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