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“Beautiful Resort with hidden Bonsai garden pearl.”

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Keraton Jimbaran Beach Resort
Ranked #20 of 57 Hotels in Jimbaran
New York City, New York
Level 6 Contributor
89 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Beautiful Resort with hidden Bonsai garden pearl.”
Reviewed 1 August 2014 via mobile

We are spending 5 nights in this beautiful resort in one of their private villa. The garden is amazing, full of old bonsai, tropical flowers and many threes. The villa has a nice patio, with a small private pool, nice bathtub and a shower. We had the pleasure to have a balinease massage at the spa which was fabulous. The staff is friendly. Breakfast is continental with the addition of local food and fresh waffles, pancakes and omelets.
The beach is 4km long with blue water and calm water.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Beatrice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 4 August 2014
Dear Susi G,


Thank you for taking your valuable time sharing your wonderful experience staying at Keraton Jimbaran. We are delighted to acknowledge your nice comment and we will be passing your commendation to gede sudharma.

We hope to welcome you again in Keraton Jimbaran soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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Vienna, Austria
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014 via mobile

wonderful restaurant with delicious food, very friendly staff (specially gede sudharma in service...we will miss him) ;-)
very helpful all the time and always smiling...
great view to the sea and great dinners in the evening with special topics... if you ever have the chance: don't miss it!!!

Stayed July 2014, travelled with family
Helpful?
Thank Susi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 4 August 2014
Dear Beatrice G,


Thank you for taking your valuable time sharing your wonderful experience staying at Keraton Jimbaran. Good to know that we share the same passion toward bonsais and beautiful gardens.
We are delighted to acknowledge that you had a memorable stay in our beautiful Resort.

We hope to welcome you again at Keraton Jimbaran soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 July 2014

Close to the airport there is not a lot going on in Jimbaran as in other busy areas. Come here for the beach, which is hassle free, and the many warungs offering seafood. This is also a good place to head south to Ulu Watu or North to Kuta and Seminyak but much more laid back. The street life seems very traditional and not much here for tourists. The Hotel was really lovely, the grounds were beautiful and well maintained with a great collection of Bonsai. The rooms were spacious, quiet and the beds are large and comfortable. Not enough pressure in the shower. The pool was lovely and the staff were very friendly and discrete. The breakfast was fresh and tasty with omelets and pancakes made to order. Wi fi throughout the property should be included in the fee. Quality of service staff at the restaurant varied from excellent to mediocre. Recommend the use of the travel services offered by the independant trader near the pool, we had some great day trips at reasonable rates.

Room Tip: I don't have any experience of the other rooms, mine was lovely with traditional furnishings, co...
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank CarrolQQQQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 24 July 2014
Dear CarrolQQQQ,

Thank you for sharing your experience staying at Keraton Jimbaran.
We are delighted to know that you had a wonderful memories to bring home with you :)
We hope to welcome you again in our beatiful Resort soon.

Best regards.
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Santa Fe, New Mexico
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2014

We spent our last 2 days in bali here and loved everything about it. Beautiful architecture, comfortable rooms, great pool and one of our favorite beaches in Bali. Nobody hassles you to sell you anything on the beach, which is such a relief. The breakfast buffet was great for the family. The staff was so friendly, and we enjoyed the special banquets and performances on the beach. We never ventured anywhere else to eat. We will stay here again upon arrival because it is so close to the airport, but quiet and very relaxing.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Sharada H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 24 July 2014
Dear Sharada H,

Thank you for sharing your wonderful experience staying at Keraton Jimbaran.
Indeed the resort is where you find beautiful beach without the hassles, and the Resort is right by the stretch of Jimbaran beach.
Quiet yet very convenience being only 20 minutes drive from or to the Bali International Airport.

We hope to welcome you again in our Resort soon.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fribourg, Switzerland
Level 6 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 8 July 2014 via mobile

I've just spent 2 days there after our long flight from Switzerland. The perfect "havre de paix" to touch down and relax after a long trip. It's oh so quiet.

Nice and huge bungalows, huge swimming pool, lovely staff, green and lovely decorated surroundings.

If I have to pick one negative point, the staff tend to clean the rooms at 8.30 in the morning, so be sure to put the "don't disturb" sign if you want to sleep longer.

Not much to see in Jimbaran, so go there to enjoy a really good value paradise for a few days and then move on

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eric K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 24 July 2014
Dear Eric K,


Thank you for sharing your experience staying at Keraton Jimbaran.
It is wonderful to know that you enjoyed your short stay in our Resort.
The DnD sign in the morning to sleep longer is a good tip :)

We hope to welcom you again in our Resort soon.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014

This hotel is really beautiful, traditional Balinese rooms among beautiful grounds lined with Bonsai trees and lush gardens. The service is exceptional with all staff going out of their way to help you. Breakfast is delicious and consistent, and there is buffet dinner and entertainment provided every night if you chose to eat in the hotel. Otherwise, the hotel is positioned right in the middle of Jimbaran Beach with strips of seafood restaurants either side. Rooms and clean with good laundry service and all the amenities. I loved my time here at Keraton and whilst it is not overly lavish, for the price it's an absolute steal! I would definitely return.

Room Tip: There is not much difference between the 36sqm room and the larger 40sqm room, only the price really...
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  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Coco B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 24 July 2014
Dear Coco B,


Thank you for sharing your wonderful experience staying at Keraton Jimbaran.
It is such pleasure for us to know that our guests bring home happy memories about Keraton Jimbaran.
We hope to welcome you again in our Resort soon :)

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 July 2014

We arrived at the Keraton without a booking to be nearer the airport early next morning. We were told USD$157 and when I asked for the internet rate of AUD$97, he told me to book online instead! So I used their lobby wifi and booked on Trivago.

They were smiling on the outside, but with a real difference to a genuine Bali smile. We knew they were a bigger place and their Trip Advisor doesn’t rate them highly, so I thought it would be a less quality place with Balinese service. Not so. They looked down their noses at us a little (we are in our late 40’s and not at all typical bogun Aussies) and weren’t really interested in trying to impress us that much.

Did they need our business? Not sure, but there were not many people around, and the resort next door had been closed and is overgrown with trees and weeds, so obviously not a flat out area. We arrived at checkout time and they were slightly busy with this but not too much.

We were told after about half an hour that our room would be another 2hrs away, so we asked about having a look around Jimbaran and they waved us outside and told us to “find a taxi”. Once outside, we were grabbed by a driver parked in their carpark who wanted $20! To take us to a place in Jimbaran for lunch! (after $7 taxi from Seminyak earlier!) Unfortunately we didn’t know the area or had no other options for transport. We got him down to $10, but this was rubbish and we were not impressed. He took us to a very neat clean western BBQ ribs place up the hill with NO view, but at least their food was ok if not a little sterile.

Obviously, the reception people, or bell boys or concierge could have shown us outside to their own restaurant or the beach for a Jimbaran lunch, but that was obviously too much to help with. (We later realised they could have over-sold us a run-of-house lunch, dinner & drinks for about $65 USD each, which we would have taken! Oh well, their loss)

The day Spa was booked out, only one staff on.

We had a lovely time hanging around the beach and hotel pool, no staff at pool bar, but not many guests either. Sending a particularly big thanks to Koman, who went above and beyond with service; everyone else was polite & slick, but had obviously been there too long. We had our hotel dinner near the beach, which although a little pricey was really great. Then went for a long walk along the beach, really nice evening, and upon our return, we were greeted by Koman and he offered to bring us the drinks that he remembered us having earlier down to sit on the beach, even though they were packing up.

A little tip about the airconditioning, like other hotels, the power turns on only with the room card inserted near the front door, but without the air cond, the rooms were unbearably hot as it was in direct sun. I simply put our medicare card into the slot and the room was ok when we returned.

Bed was comfy and turned down for us when we returned…. Wake up call arrived no probs. When we went to check out (prior to their restaurant opening), the wonderful Koman had arranged a “Breakfast Box” for us to take to the airport! Juice, fresh fruit & pastries. Thanks again!
We are reluctant to give them another go, as we really value friendly service. We’re taking kids for their first trip to Bali later in the year, and they would love this place. Such a stunning setting, the Keraton was very good value for money, with the fabulous bonsai garden displays, green grassed areas, gorgeous Balinese style reception and beautiful pool, beach & spa area

Room Tip: We had upstairs room, with balcony halfway between reception & beach.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jocpatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeratonSales, Director of Sales at Keraton Jimbaran Beach Resort, responded to this review, 24 July 2014
Dear Jocpatch,

Thank you for sharing your experience staying in Keraton Jimbaran. We are happy to know that you feel that the Resort is "stunning".

We are very sorry that, your stay was less than perfect due to some unpleasant experience with the service and the taxi.

The management team has reviewed your concerns and has made improvements on services you pointed out.
As with your unpleasant experience with taxi driver, the management has also met the management of the taxi company to reiterate the importance of high level of service to all passengers.

We hope welcome you again in teh future to show you the improvements we made.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Keraton Jimbaran Beach Resort

Property: Keraton Jimbaran Beach Resort
Address: Jl. Mrajapati, Jimbaran 80361, Indonesia
Region: Indonesia > Bali > Jimbaran
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Top resorts Hotel in Jimbaran
#12 On the Beach Hotel in Jimbaran
#17 Spa Hotel in Jimbaran
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Keraton Jimbaran Beach Resort 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Bali Beachfront Resort by The Sea Keraton Jimbaran Resort & Spa is an elegant beachfront property that honours Bali's cultural and artistic legacy with a collection of 102 guest rooms and private villas. The property is set within a mature tropical garden and has direct access to the pristine white sands of Jimbaran Bay. It is a place where travellers can truly unwind in an exotic setting that is considerably removed from the trappings of mainstream tourism. Keraton Jimbaran Resort & Spa celebrates living life to the fullest and taking each new day simply as it comes. ... more   less 
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Also Known As:
Keraton Jimbaran Hotel Jimbaran
Keraton Hotel Jimbaran
Keraton Jimbaran Beach Resort Bali

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