Basicly me and my friends celebrating my best friend birthday. I bring special cake for my best friend birthday, and when i arrived at roof top i ask the staff to put it on the fridge and will let them know when to take the cake out. It was lovely sunset as start we got our drink even the service so slow. So we start ordering food, than thats where everything going down badly
1. Order lots mistake
2. So no body told us abt which one is pizza which one is pasta
3. Food arriving so late and wrong.we talking took abt 1hours for food to come and wrong took another half an hour after that. And the taste not to good
4. My friend order surf and turf medium never come and he canceled it
5. This is when i felt so insulted as a bakers, as customer. The staff didnt put the cake on the fridge at all. So of course it badly melt. I will submit the photo to show. Its seriously make me cried.
6. When we complain the staff didnt do anything, they also get little bit up set, in the same time there is no manager on duty
Seriously felt so dissapointed, felt so insulted. And so angry.
Its my best friend birthday, and end up ruin because all this. Me and my friend not happy at all.
- Official Description (provided by the hotel):
- The Jimbaran View ...Over viewing the stunning Jimbaran Bay, 15 minutes from Ngurah Rai International Airport, 10 minutes to Uluwatu Temple, Dreamland Beach, Pandawa Beach, New Kuta Water Park, New Kuta Golf Course, and 2 minutes to Garuda Wisnu Kencana, this 4 star hotel features 245 rooms and Suites and numerous facilities designed for a Friendly stay whether you are in Bali for leisure or for business. ... more less
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- Also Known As:
- The Jimbaran View Bali