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“Great Value for Money”
Review of Secret Garden Inn

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Secret Garden Inn
Ranked #5 of 282 Kuta B&B and Inns
Certificate of Excellence
Lancelin, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Value for Money”
Reviewed 14 September 2013

Thankyou again to Gian, Deb and all your staff. The little things your staff do for us as guests makes it feel like coming home rather than going away. From fixing computers to teaching us how to speak some Indonesian, they are a talented, friendly group of people. Wish I could bring them back with me.
The rooms are showing the little personal touches you guy's are making and will make in the future, there was a sign at reception some years ago that read, "Balinese culture Aussie clean" and it is, please let Wyan know he's doing a great job.
Secret Garden is not the Padma and never will be (We hope) but that's why we, as your guests come to Secret Garden, again and again. If you want to stay at the Padma, why not go to the Sheraton, stay at home and save the airfare! You will get a better bed at the Padma, but you wont enjoy the same feeling you get when Gusti or Made greet you after a day's sightseeing or shopping. The pricing is right, meets all expectations and more.
Speaking to many of your guest at breakfast and around the pool on my recent visit, only confirmed my opinion, this is a great place to stay, not for the opulence of the rooms and the dining area but for all the other things you look for in a relaxing holiday. To fellow guests, if your looking to party and get into the night life this is possibly not the place for you, if you need to relax by the pool but want to be close to everything and need to work within a small budget, this is the place for you. Will be back again in November, see you then. Kim P

Room Tip: Any of the pool side room's are the place to be, the first floor is also great with and excellen...
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 17 September 2013
Dear Kim P,

Thankyou for taking the time to write a review for our hotel and for such a glowing report. Every effort is made to make our guests feel at home and we appreciate that that is how we make you feel. The staff love to make our guests welcome and have a sincere warmth for their guests.

Thankyou for choosing the Secret Garden Inn and we hope that it will continue to be your home away from home. I have passed on your comments to Wayan and he is so pleased that his efforts do not go un-noticed by our guests. Terima Kasih from the team at the SGI.
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213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 September 2013

My first visit to the Secret Garden Inn but a many time visitor to Bali.
What a great find this hotel is!!! It was peaceful, very clean and great air-conditioning. What more can you want and only $40 per night with breakfast.
The staff were so friendly and nothing was too much trouble.
The Secret Garden is so convient to many good restaruants and bars and shops throughout Poppies 1.
The bathrooms are a little basic but the water is hot and it took no time for me to get used to them.
I like that this hotel has many time return guests who also love it there.
Will certainly not hesitate to stay at the Secret Garden Inn again

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kerry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 12 September 2013
Dear Kerry p, Thank you for taking time to post a review about our hotel. We are so glad that your discovered our little hideaway. Thankyou for recognising our friendly staff. They are always keen to make all our guests feel at home. Now that you have found us we hope we will see you again......and again.

Team at the SGI
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Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2013

Stayed there several times now and have also sent many friends there who all have enjoyed there stay and said they would stay again. The rooms have a good size fridge to put all your drinks and snacks in to enjoy around the pool or outside the room on the little veranda which has 2 chairs and a table. The rooms are spacious and good air conditioners. The location is very central just off Poppies 1 and the area is clean and tidy with many bars, restaurants at the doorstep. The Brazilian Aussie BBQ restaurant, TJ's , The Steak House are just out the front as are many other popular places. The hotel is $40 per room a night with a good breakfast included. You can book on line and they will also pick you up from the airport if needed. There is some minor noise as the area is being upgraded with new paving and some building work but it is not that disturbing and when completed it will be even better location. We have meet the owners who are from Perth and are very keen on any suggestions on comets you have on improving things or making the place more enjoyable. The staff are very helpful and honest and always willing to help. It is not the hotel if you want all luxuries of the rich & famous but for a budget hotel to me it is 5 STAR for the money. I have spoken to quiet a few people who where staying there and they have come back several times and so will we. Thank you from Allan ,Sharon & Brody Bruce.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 12 September 2013
Dear Allan B.

Thankyou for taking time to write a review for our hotel. We are so pleased that you and your family find our hotel a pleasant place to stay at. We are grateful that you continue to return on a regular basis and have found others that have become regular guests at our hotel as well. We at the Secret Garden are always looking for ways to improve our guests stay and hope you will notice some of the small changes when you come to Bali next. We look forward to seeing you again soon.

Again thankyou from the team at the Secret Garden Inn.
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Melbourne, Australia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 August 2013

I come to Bali 3 or 4 times a year and always stay at this hotel. It is value for money at around $40 per night. The rooms are clean and serviced daily. The rooms are also air-conditioned and have a ceiling fan. The bathrooms are basic but extremely clean, Breakfast is included and is a decent serve including eggs, fruit, toast, juice, tea and coffee. You are right in the heart of Kuta, close to bars, restaurants and the beach. Perhaps the biggest asset of this hotel are the staff. They are super friendly and helpful. Most of them have worked at the hotel for a long period of time and they are always genuinely excited to see you when you return visit. If you are lucky either Joan, Gian and Debbie maybe here at the same time. They are Aussies with an interest in the hotel and they always make me feel I am returning "home". I have got to the stage that I would not stay anywhere else. There is a close, intimate feel to the place due to its enclosed design. The pool is nice and deep, the only thing is that it doesn't suit young children as there is no shallow end. I have encouraged my friends to stay here and they have never been disappointed. For the price, location, quality of the rooms and in particular, the friendly staff - you can't go wrong
John Hunter - Victoria, Australia

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 2 September 2013
Dear John h, We at the Secret Garden are so pleased that you continue to enjoy what our small hotel has to offer. Your continued support is greatly appreciated and we hope you we can continue to meet all your future holiday requirements.

Many thanks from all the team at SGI.
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Brisbane, Australia
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2013

currently staying here for 2 weeks, tonight will be my 3rd night, great location and security, I don't like little dark alleys in Bali so I feel safe here. many great cheap bars and restaurants at your doorstep. I'm just in a standard room, and am very very happy with it, complimentary breakfast is great, room is very clean, nice sheets and room is made up every day. staff are friendly. The pool is great, I have read the few bad reviews on this place and having now seen the place for myself I have no idea why people would complain, this place isn't a Hilton hotel obviously, but for Rp400,000 a night including breakfast it is more than great value. I've seen complaints about all the signs around, and people feeling like there are too many rules, fact is there is a sign by the pool saying no drinking alcohol in the pool, there is a sign as you walk up the stairs saying no jumping off balconys into the pool, and a third sign in the room saying no smoking in rooms. I have no idea why people would complain over these signs, these 3 signs are all I have seen!
Some nights I can hear the band at the restaurant next door until late at night, however I found the level not so bad that Ive struggled to sleep at all. when emailing thru my booking I talked them down to letting me have my room for Rp350,000 as i was staying for 2 weeks, and the current AU exchange rate is Rp9900 to the aussie dollar, so for $35 a night I'd have to be some kind of cheap, tight bum to make any complaints about this hotel. last time i was here I stayed at Bakung Beach Cottages for similar price and although I was happy at BBC, this place is nicer and much better location, will definately stay here at Secret Garden Inn again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank R_Hancock_Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 28 August 2013
Dear R_Hancock_

Thankyou for taking the time to post a review on our hotel. It is always encouraging when our guests are having a fantastic stay at theSecret Garden Inn.

I will pass on your comments to our Secret Garden team and again we really appreciate your positive comments and we hope you continue to enjoy your stay.
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Doha, Qatar
Level 6 Contributor
729 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 21 August 2013

After reading the reviews I had high hopes for Secret Garden. I go to Kuta regularly and I couldn't wait to get out of here. Although most rooms in this price range are much the same in Kuta, this room was so dark; the bathroom was depressing and the noise at night! If you're going to be out until late you'll be fine but otherwise, don't expect to sleep. On a positive note, the staff were very nice, it's a great location on Poppies 1 and it had a generous breakfast but I wouldn't stay here again.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmm73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gian a, Manager at Secret Garden Inn, responded to this review, 26 August 2013
Dear jmm73,

It is dissappointing that your recent stay with us was not as peaceful and tranquil as you would have liked. Our Hotel is usually a quiet and restful place and we pride ourselves on providing a relaxed oasis. Unfortunately from time to time guests may stay that are disrepectful of others.

We are mindful of all our guests comfort and will continue to monitor guest behaviour so all our guests have a relaxing pleasant holiday.

Thankyou for your positive feedback about our staff as they do work hard to ensure our guests have a pleasant and memorable holiday.
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london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2013

We are two young girls. We stayed here for 5 nights at the beginning of our trip in Bali and fell in love. The staff were lovely and the owner Joan-a beautiful, caring woman who looked after us and showed us around! We can not thank you enough for making our stay so special!

We came back after our travels for our final few days in Bali and was shown the same level of friendliness by the staff. Some truly wonderful people. We will see you next year x Janette and Heather xxx

Stayed August 2013, travelled with friends
Helpful?
1 Thank netsy85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Secret Garden Inn

Property: Secret Garden Inn
Address: Poppies Lane I, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 282 B&Bs / Inns in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Secret Garden Inn 3*
Number of rooms: 35
Official Description (provided by the hotel):
Friendly, clean and quiet budget hotel nestled down in the popular Poppies 1 Lane, Kuta, Bali ... more   less 
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Also Known As:
Secret Garden Hotel Kuta
Secret Garden Inn Bali/Kuta

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