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“Good Choice for Bali Stopover” 4 of 5 bubbles
Review of Aston Kuta Hotel & Residence

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Aston Kuta Hotel & Residence
Ranked #28 of 250 Hotels in Kuta
Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good Choice for Bali Stopover”
4 of 5 bubbles Reviewed 24 February 2014

Needed a hotel for one night to catch a flight next morning. Was very happy with the Aston. Good value, modern and clean - and importantly, only about 5 minutes from the airport by taxi. Were also plenty of places within a short walk to get dinner and a drink. Would recommend.

Stayed February 2014, travelled on business
Helpful?
Thank thepaperboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 17 March 2014
Dear thepaperboy,

Firstly, we would like to thank you for staying with us and taking time commenting on the hotel, staff and service in TripAdvisor.com.
It serves us a great pleasure to know our guests are satisfied with their experience in staying with Aston Kuta Hotel & Residence.
We strive daily to give you the best service and open for suggestions therefore we hope you will enjoy your stay. We really hope you will return to Bali and stay with us again soon.

Sincerely,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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938 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Perth, Australia
1 review
5 of 5 bubbles Reviewed 4 February 2014 via mobile

Our family of 2 adults and 4 children recently stayed here.Although we have been fortunate to travel worldwide I have never written a review on a hotel until now.From security to housekeeping the staff at this hotel are what make a fantastic holiday.The rooms were clean and great value for money,restaurants were all very pleasant and the ammenities super.Location was also perfect for relaxing walks without being straight into the mad Kuta rush.I cannot recommend this hotel enough for the price bracket it is in.To all the staff thankyou for a wonderful 12 day stay we will surely return.

Stayed February 2014
Helpful?
Thank Storm62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 10 February 2014
Dear Storm62,

Firstly, we would like to thank you for staying with Aston Kuta during your recent visit to Bali and we are happy to hear that you had an enjoyable stay.
Our staffs would also like to convey their deepest gratitude for such excellent review on the hotel, staffs and service.
Looking forward to welcoming you back in Bali and Aston Kuta.

Regards,
Irmansjah Madewa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, AB
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

This hotel is about location. Great price as well. The shower is made for a small person though. The bar/restaurant on the top floor is a must. 5 minutes from gravity 0 party night club seen. 5 mins from airport. All of choices in the area for food, all walking distance. If your a couple and like sleeping sharing a bed. Make sure you get a king bed room. Security is extremely high at this resort.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chixryd20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 31 January 2014
Dear chyxrid20,

We would like to first thank you for visiting Aston Kuta during your trip to Bali and it is nice to hear that you had an enjoyable stay.
Glad to hear you've had the chance to try our rooftop lounge and we do recommend visiting our rooftop lounge during sunset as you will get a breathtaking view of Bali's sunset.
We intend to make our guests feel safe while staying here and we hope you appreciate the level of security in the property.
Looking forward to welcoming you back here again.

Regards,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 January 2014

It was a decent place with good breakfast. Loved their egg, waffles and pancake station. My first trip to Bali and Aston has helped to make it a good one with their friendly and helpful staff. We hired a scooter at a nearby place and rode around Kuta, Legian and even we went to Sanur the next day. Its a convenient location. Though the hotel is near the beach about five minutes walk, the beach is not so welcoming as its not very clean but still tolerable. The Swimming pool is not bad and they have a pool bar. Though their rooms are spacious, we did not quite like their bathroom so much as it was dimly lit and the tub was old. I might stay there again if I choose to visit Kuta area. I recommend this place to those who prefer quieter place from the Kuta Centre.

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JsRaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 21 January 2014
Dear JsRaman,
Firstly, we would like to thank you for your kind review on our hotel, staffs and service and for staying with Aston Kuta Hotel & Residence during your visit to Bali.
We are very happy to hear that we were able to assist making your vacation a good one and that you enjoyed your stay.
Apologize for the inconvenience with the bathroom that you experience, we will take this under consideration and will try to find new ways to improve our service.
We are looking forward to welcoming you again.
Regards,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed 1 January 2014

Only certain staffs who sincerely nice in serving local guest. Breakfast is nice, room also okay, unfortunately it was raining when we were staying there so can't enjoy the pool.
Santa Claus standby in the lobby is attractive. A very good location in Kuta area.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank 19Kay88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 8 January 2014
Dear 19Kay88,

Thank you for staying with Aston Kuta Hotel & Residence during your visit to Bali and for taking your time commenting on the staffs and service.
We strive daily to give the best for our guests and we honor every guests' needs. It brings us such pleasure knowing you had a memorable stay.
It's too bad you hadn't enjoyed the pool as our Pool Bar is one of the most popular outlets in the hotel. We hope you would consider returning to Aston Kuta Hotel & Residence and check out the sunset at The Lighthouse Rooftop bar.
Don't miss out on any promo and discounts at our website, www.AstonKuta.com.

Regards,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 26 December 2013 via mobile

My boyfriend and I stayed at this hotel for one night as it was not far from the airport and our flight arrived late. For the price we payed, the quality and size of the room was fantastic. The staff were lovely, can't complain at all there.

I found a few hairs in the bathroom that I would have preferred not to be there, but overall the place was very clean. The location is ok, as I said its close to the airport, but I must admit I didn't venture out too much so I'm not too sure what its close to.

Buffet breakfast was good, could have a few more choices but overall it was ok.

As I said in the title I wouldn't spend my whole Bali holiday here, but for a short time it is a great hotel. If I needed something for the same purpose again I would consider this hotel.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LauraHutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 8 January 2014
Dear LauraHutton,

Thank you for staying with Aston Kuta Hotel & Residence during your visit to Bali and we deeply apologize for the inconvenience you experienced.
We have investigate the matter and our Housekeeping department conveys their deepest regret for the inconvenience.
Rest assured we take every comment seriously and will do our best to improve our service to all guests and maintain a hygiene environment.
Should you wish to visit us again, kindly contact me personally to ensure a better experience than previous visit.

Regards,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 23 December 2013 via mobile

As the title suggests... Disappointed with the quality of the rooms they have for a 4 star. We booked for a supreme and was upgraded to a family ( which is bigger)... Great!! But the room was old an had damp marks near the aircon. The bathroom had a light sewage smell ( did not have a bath for the one night stay). HOWEVER....the staff are very very friendly. The buffet breakfast has a wide spread and was enjoyable. Gave it a rating of average only for the room quality not for the service and staff. I would only stay there for a stop gap arrangement and for the fact that it's dead close to the airport and the kuta region.

Stayed December 2013, travelled as a couple
Helpful?
Thank NikhilPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AstonKuta H, General Manager at Aston Kuta Hotel & Residence, responded to this review, 6 January 2014
Dear NikhilPat,

Firstly we would like to thank you for staying with Aston Kuta Hotel & Residence during your recent visit to Bali.
We deeply apologize for the inconvenience you experienced with the smell in the bathroom, we realize that our sewage system during that period was having trouble and we have done our best to repair it.
Rest assured, we take every review seriously and we thank you for reminding us to give a delightful moment of heartful service.
Kindly inform me personally should you wish to stay with us again to ensure your next visit to be better than your previous one.

Regards,
Irmansjah Madewa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aston Kuta Hotel & Residence

Property: Aston Kuta Hotel & Residence
Address: Jl. Wana Segara No. 2-5, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#15 Business Hotel in Kuta
#20 Luxury Hotel in Kuta
#21 Spa Hotel in Kuta
#22 Family Hotel in Kuta
#26 Romantic Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Aston Kuta Hotel & Residence 4.5*
Number of rooms: 209
Official Description (provided by the hotel):
A contemporary sanctuary just a short stroll from the world renowned Kuta Beach, the Aston Kuta Hotel & Residence provides a stylish and comfortable atmosphere as your home away from home. With it's trend setting restaurants, roof top lounge and luxurious guest rooms designs- each guest will have a truly remarkable experience.While the hotel is situated in a peaceful and quaint area of Kuta it is just short walk (50 M) from the world renowned Kuta Beach and the heart of Kuta's restaurant and shopping district. Aston Kuta Hotel & Residence has over 209 guest rooms, banquet and meeting facilities, business center, gymnasium, swimming pool, spa services and 24hr room service. ... more   less 
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Also Known As:
Aston Kuta Hotel And Residence
Aston Kuta Hotel & Residence Bali

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