We had to wait 6 hrs after our check in time to actually get in to our room. Staff put us off three times with excuses. First off we were ok and went down to the bar to relax only to be informed there was no alcohol available. We went off to get a massage and had a swim at the beach returning at 6pm feeling sure everything would be ready and STILL no room. We were oily and sandy and just feeling like we wanted a really good shower after a day of travel. We asked for a free meal in the end and took our own duty free to drink as still nothing available. Breakfast was AWFUL. I don't eat egg and that was all that was on offer with toast, no bacon or sausage or cereal. Yeuck. Rooms were hardly cleaned and our dirty towels were never replaced. Toilet paper not replaced, shower was cold WHEN it actually worked. Agreed that u get what you pay for but seriously in this day and age and Bali a lot more switched on to tourism this was NOT a pleasant experience.. Felt a bit grotty and wish we had paid a little extra and gone somewhere cleaner. Walls were mouldy and everything musty and old. If you REALLY can not afford anything else then at least Sandy resort has a pool but we rate this place 2 stars. Will not be returning nor promoting to anyone else.
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- Also Known As:
- Bali Sandy Cottages Kuta