I visited Bali from 7 - 10 Oct 2012 for a short vacation with one of my friends. During our stay in Bali, we stayed at Best Western Resort Kuta. My friend and I had chosen this hotel based on the recommendations from the travel agent. Our room was on the fourth level.
CHECKING-IN AND OUT:
Doing the paperwork for checking-in took about 5 minutes which was pretty fast. My friend and I had to wait for another fifteen minutes for the keys to our hotel room which was on the fourth level. On the whole, the staff of the hotel was courteous and friendly. Checking-out was a breeze too although we had to wait for a group of four who were checking-out at about the same time.
The location of the hotel is pretty good. It is about 10 minutes walk to the Discovery Shopping Mall and the Kuta Beach. It is about 12 minutes walk to the Matahari departmental store in Kuta Square.
When we asked for directions to the nearby Discovery Shopping Mall and the Kuta Beach, we were given clear instructions. Please be prepared that there may not be maps of the locality that could be available at the hotel's front desk. Thankfully, the verbal instructions were so clear that I could find my way to the Discovery Shopping Mall on foot.
For guests who wish to explore the areas nearby the hotel at night, please bring along a bright torch. Generally, the area is safe from crimes, yet a bright torch would be needed to see well when walking alongside the roads which have almost no street lamps.
There are at least two convenience stores just opposite the hotel. The prices of the mineral water were very affordable and I find it cost-effective to purchase my bottles of mineral water and ice-cream from any of these stores. The great news is that the hotel actually provides free supplies of mineral water upon request.
Taxis were easily available in the area, but my friend and I chose to walk to enjoy the pleasure of this physical activity.
The air-conditioning and the bathroom facilities were in good working condition during our stay. I appreciated the satisfactory room service.
My friend had experience slow connection when she was attempting to tap into the free Wi-Fi offered by the hotel. The temperature of the fridge was not cold enough so I did not use it to keep my ice-cream cold. I simply ate the ice-cream as soon as I can.
There were poolside services as well as the spa and massage services that were offered at the hotel. However, my friend and I did not use any of these services due to time constraints.
Otherwise, generally I was pretty satisfied with the most of the amenities.
The complimentary continental buffet breakfast was satisfactory and pleasing. I was delighted that there is an egg station which cooks eggs according to the preferences of the guests. To add to the delight, the kitchen at the Ambrosia Restaurant, where we had our buffet breakfast would make efforts to vary the menu each day.
The sautéed mushrooms were delicious and worth a good try. The chef also makes efforts to make carvings out of fruits on some occasions.
While enjoying my breakfast, I would be treated to Balinese music played over the sound system. The satisfactory offer of food and the pleasant dining environment led me to wake up each day looking forward to breakfast!
The staff at the hotel have been responsive to our requests. Our room's safe deposit box was not working properly. When we called up the front desk, we were attended to very shortly and the issue was rectified promptly. When I had asked for an extra pillow, my request was promptly met too.
Generally, the staff at the hotel were friendly and helpful.
I had enquired about purchasing postage stamps from the hotel and I worked out that it would have been cheaper for me to purchase postage stamps from a nearby convenience store or the post-office. However, it is free to ask for help from the hotel to post letters/postcards.
Overall, the friendly and attentive service at this hotel has left an impression in me. The location is pretty good too.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Ctrip TA, Agoda, Travel Republic (UK), TripOnline SA, Expedia, Hotels.com, HotelQuickly, Evoline ltd, Ebookers, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Best Western Resort Kuta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Resort Kuta Hotel Kuta
- Best Western Resort Kuta Bali