A little tired looking hotel but refurbishment is ongoing, good timing!
Arrived late about 11.00 p.m. Check-In was smooth, porter decided to walk up stairs instead of taking the lift, it's nearer according to him, but we were tired!! Room is just a room with poor arrangement of furniture and fittings, no right at all. Just about to unpack luggage, the wifey noticed the sliding glass door to the balcony could not be secured, one can slide it open from inside and outside inspite of the locking device locked the two panels but not secured on both ends!! Changed room with some wait time. Anyway, all went well afterwards. Room check was not conforming to HQ standards!!
Congrats on the staff, all from front office to back office and restaurant, very courteous and helpful in service.
Although located a good 15 mins walk to the main lighted streets, the hotel do provide a shuttle to the Discovery Mall once every 2 hours, just a 5 mins drive.
The Hotel enjoys high occupancy throughout our stay (5 nights), breakfast spread covers a good range for Asian as well as western palette, although some improvements could be added. Again here it's all in the price one pays. A 3 Star property commands and offers the equivalent amenities. Understandable totally.
One morning at breakfast, the restaurant is near the pool. A large extended family was enjoying a swim, while other guests having breakfast. Guess what a "party" they had, loud and noisy and splashing, even grandma was feeding a child while swimming!!! Nobody at management level took any action which I thought was poor. The group should have beee reminded politely to behave and respect other guests dining there.
Otherwise, it has been great break for us in Bali again.
Would I stay there again? Well, if the refurbishment is completed Yes if not No.
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