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“Good hotel but too far from Kuta beach” 4 of 5 bubbles
Review of Pondok Sari Kuta Bali

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Pondok Sari Kuta Bali
Ranked #11 of 280 Kuta B&B and Inns
Berlin, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good hotel but too far from Kuta beach”
4 of 5 bubbles Reviewed 4 December 2013 via mobile

Booked this hotel before arriving in Bali provided them with flight details and they picked us up even we arrived @midnight. Pickup was free with a 3 night stay. Clean room, good breakfast. Nice pool. Takes 30 min to walk to Kuta beach though. Taxi cost 30000 RP from Kuta back to the hotel. So we switched into another hotel closer into Kuta.

Stayed December 2013, travelled with friends
Helpful?
Thank Frugaltravelrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 6 December 2013
Dear Frugaltravelrus,

Warmest greetings from Pondok Sari Kuta-Bali,

Thank you very much for sharing your experience with us.
It has been a pleasure to received a constructive feedback from you.

We would remain keep the services in high standard and we thank you for your valuable feedback regarding the cleanliness, breakfast, airport transport, and also our swimming pool.
We have passed on this valuable feedback to the related team in order to provide better service in the future.

We wish there is a chance to serve you again in the near future, please feel free to let us know and we will assure for the best attention during your stay.

We look forward to welcoming you again on your return at Pondok Sari Kuta-Bali.

Best regards,


Eddy Kusuma
(Asst Resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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185 reviews from our community

Traveller rating
    51
    74
    33
    10
    17
See reviews for
45
68
20
5
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Perth, Western Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 25 November 2013 via mobile

A great little budget hotel in Central Kuta. Eddie at reception was awesome, great customer service and great English. Family of 8 in 2 rooms on our last day before flying out. No hot water in mine but otherwise comfortable but basic. Pool turned my daughters blonde hair green in about half an hour! No restaurant or bar. If you're not after anything fancy it's a nice little place to stay for a couple of days.

Stayed November 2013
Helpful?
Thank toledogirl51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 26 November 2013
Dear Mrs Toledogirl51,

Warmest greetings from Pondok Sari Hotel Kuta-Bali,

Thank you very much for taking your valuable time to post your comments on Trip Advisor regarding your recent visit to Pondok Sari Kuta Bali.
Your constructive feedback is important to improve our services and facilities.

Your comments have been discussed on board and action have been taken to handle both this matter, firstly hot water in the room and water in the swimming pool.
Our sincere apology for the inconvenience it has caused to you.

Again thank you for having stayed with us and we look forward to the opportunity of again welcoming you back to Pondok Sari Kuta Bali in the near future.

Kind regards,


Eddy Kusuma
(Asst Resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

I only stayed there for 1 night coz I had to catch an early flight, but I wouldn't recommend it for a leisurely stay. The location is not good, you need a taxi to get to the street with restaurants and shops, plus my room ( located on the ground floor) had a really bad smell and it was hard for me to fall asleep.
It could have been the old aircon that hasn't been cleaned or the drains. Close to the airport though, only 10 minutes away and the taxi cost me 40,000 IDR.

  • Stayed November 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ngohl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 19 November 2013
Dear Mr/s Ngohl,

Warmest greetings from Pondok Sari Hotel,

Thank you very much for sharing your experience regarding your recent visit to Pondok sari Hotel, Tuban-Bali.
We are deeply apologize that your experience did not meet your expectations, especially on the facilities at our room.
We have passed on this valuable feedback to the related team in order to provide better service in the future.
We wish there is a chance to serve you again in the near future, please feel free to let us know and We will assure for the best attention during your stay.

We look forward to welcoming you again to Pondok Sari Hotel, Tuban-Bali.

Kind regards,


Eddy Kusuma
(Asst Resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bekasi
1 review
5 of 5 bubbles Reviewed 3 November 2013

at October 21-25th, 2013 ( stay for 4 days) in Pondok Sari Hotel. There, I stayed with my wife. Good service and friendly, the breakfast was satisfying though only a bread (rather large) with a glass of juice or coffee taste better. Hotel rooms were quite clean and spacious. The price offered is relatively inexpensive and affordable.
The Hotel is nearly by airport, souvenir shop of Bali "KRISNA", Kuta Beach and JOGER galery Kuta, etc.
For who want to rent a car or motorbike, do not worry because here surely have available services. Car rental prices are reasonably priced and the service is good and friendly.
Overall I am very satisfied staying here and recomended for other to stay in this Hotel.

Room Tip: If going to stay 4 days or more in this hotel, you should use or select a service package. Here you...
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dadang K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 4 November 2013
Dear Mr Dadang K,

Warmest greetings from Pondok Sari Hotel.

Thank you very much for taking your valuable time to post your comment on Trip Advisor regarding your recent visit to Pondok Sari Hotel-Kuta, Bali.
We are delighted to note that you have enjoyed your stay with us and that you were satisfied with the services rendered .
It is indeed very encouraging for us to receive your feedback regarding the attentive and warm service extended to you by our team.
We would like to thank you for having stayed with us and look forward to another opportunity of welcoming you back again to Pondok Sari Hotel-Kuta, Bali in the near future.


Kind regards,


Eddy Kusuma
(Asst Resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enschede, The Netherlands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 29 August 2013

In the last week of my holiday I stayed at Pondok Sari hotel in Kuta. I made a reservation for 3 nights, but stayed 3 night extra since I was really satisfied with the place.
The staff is really friendly and helpfull.
The rooms are a bit small, but definitely not too small and you'll find almost everything you need. It's clean (cleaned daily), It has air conditioner, nice TV, coffee making and the shower is great.
The swimming pool is nice and clean and they keep it available till late at night.
The WiFi is working well, but the range is not so good. So it only works in the lobby, not in the rooms.
I just noticed many bad comments about this hotel around 2011, and from juli 2012 most of them are really positive so I think they really improved and renovated the place. I really enjoyed it and the price is really okay for what you get. So I can recommand it.
And at last, I have to give them my credits for their towel creations!

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Timdehaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 31 August 2013
Dear Mr Timdehaan,

Warmest greetings from Pondok Sari Hotel-Tuban,

We do thank you for taking the time to share your moment with us.
We have taken great pleasure in passing your compliments to our team.
We are pleased that you enjoyed your stay in Pondok Sari Hotel-Tuban. We look forward to welcoming you back to our hotel.

Best regards,


Eddy Kusuma
(Asst resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kota Kinabalu, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 August 2013

First time in Bali.Have to stay somewhere.Recommended by daughter Marina who would be travelling with us ( wife and me). All first-timers. Read review in tripadvisor 2 days before departure. Decided to book at Pondok Sari. Near airport ( North of the airport) with 30 rooms. Arrived about 10 pm. Sat July27. Upon entry notice a small swimming pool and a swimmer inside it. Lobby is cosy. Greeted by night duty personnel. After the usual procedure was escorted to a !st floor family room consisting of a king bed and 2 single beds. Clean room. Shower and toilet also clean. No shelf or platform of some kind to rest toileteries etc. Any way first night was comfortable.
Sunday morning July 28. Breakfast at 9.30 am (was informed 7.30 to 11.00 am). Criossants and buns choice with choice coffe from a machine.Breakfast area is the extension of the lobby. Open roof but with shady trees and nice ornamental plants. Very cosy. The staff were always polite and very helpful.Any way good affordable Balinese food can be found along the main Jalan Kuta Raya which is only 6 minutes East of the Hotel's location.
Being from Kota Kinabalu, Sabah. Malaysia and having to other places in Indonesia , language similarity helps. Deputy manager was very knowledgeable and friendly . Speaks good English.
Was at Pondok Sari for 3 nights. Depart Tuesday afternoon for home. The stay was confortable and happy. Found a friend in Bapa Nyoman the Hotels tour and transport guide.
Pondok Sari is value for money. Will stay there again in our next trip to Bali before visiting the Ubud area.
Fred Kilos.

Room Tip: First floor. Family room no 105 is acceptable. Nice rear balcony overlooking the swimming pool.
See more room tips
  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Fredkilos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rama_Garden, Manager at Pondok Sari Kuta Bali, responded to this review, 2 August 2013
Dear Mr Fred Kilos,

Warmest greetings from Pondok Sari Hotel,

We are really appreciated on your great review, that you enjoyed your experience staying with our hotel.
Your comments has been shared and passed it on to all of our staffs and also Bapak Nyoman the on duty tour counter.
It is always encouraging for us to learn that guests are satisfied with our services.
We hope to welcome you back soon at our hotel.

Kind regards,


Eddy Kusuma
(Asst Resident Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 28 June 2013

Once again we stayed at Pondok Sari. The staff welcomed us with warmth and showed us to our well equipped room on the ground floor near the lobby which was what we requested. The room was clean and extremely well appointed. Breakfast was always fresh and plentiful and consisted of coffee, eggs, noodles, rice,vegetables, chicken and toast. We always enjoy our stay at Pondok Sari and will be returning again soon. Kind regards to all the gorgeous staff.

Room Tip: All rooms are great and so well equipped with DVD player, flat screen TV, coffee making, iron and bo...
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank silvia d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pondok Sari Kuta Bali

Property: Pondok Sari Kuta Bali
Address: Jl. Nyangnyang Sari no. 7B, Kuta 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta
Amenities:
Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 280 B&Bs / Inns in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pondok Sari Kuta Bali 3*
Number of rooms: 30
Official Description (provided by the hotel):
Pondok Sari provides comfortable and affordable accomodation and is located 10 minutes to the airport, Kuta Beach, Supermarket and various exotic restaurants and malls. It offers 30 well maintained and spacious rooms with a large swimming pool and perfect for short and long term staying guests. All rooms are fully air-conditioned, Hot & Cold Showers, International TV Channels, Wi-Fi and a large parking area. A very relaxing and a peaceful abode. ... more   less 
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Also Known As:
Pondok Sari Hotel Kuta
Pondok Sari Kuta Bali

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