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“Great service and location”

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Sun Island Hotel & Spa Kuta
Ranked #62 of 254 Hotels in Kuta
Certificate of Excellence
Reviewed 3 February 2013

We liked almost everything about the Sun Island hotel. The staff were exceptional, the rooms clean, comfortable and a good size and in a great location. The pool can be quite noisy but once I got over that it was all good.

Room Tip: Ask for a room away from the main road, it would be very noisy
  • Stayed: January 2013, travelled with friends
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Thank PV6946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 February 2013

Spent 5 nights in 2 pool view rooms. Paid only $70 per night/per room (Wotif mystery deal) so this hotel is definitely value for money.

ROOMS
Very comfortable; the bed was just perfect for me - I usually find beds in Indo/Asia quite hard but this was just right. Decor very nice (although not sure about the peacock above the bed). Spotlessly clean, with the exception of the bathroom towels which were worn and stained and grey in colour.

Requested interconnecting rooms which they honoured so was very happy with that as we were travelling with 2 children.

BREAKFAST
Food not that great, IMHO.....but this opinion may be just because we had come from another hotel which had a fantastic buffet breakfast, I couldn't help compare the two when there was only a $10 per night price difference between the 2 hotels.
Restaurant was very busy in peak periods and not enough tables and chairs to accommodate guests. Staff tried very hard to ensure that tables were cleared asap after guests had vacated their table.

NOISE
It has been mentioned before, it is a very noisy hotel. Didn't affect us as we were out most of the time, but on the occasions we were in our room, you could hear everything going on down in the pool - we were on the 3rd floor. Thankfully, we didn't have any issues with late night party-ers in the pool, so all was good.

STAFF
Friendly and helpful.

LOCATION
Fantastic. Loved that it was so close to Centro Discovery, Kuta Square and Waterbom Park.

  • Stayed: January 2013, travelled with family
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Thank jenwayh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2013

We liked almost everything about this hotel. The room was impressive, clean, comfortable, pool side so it had a great view and we didn't have to worry about street noise. The shower was great, water was hot, pressure was good. Pool was fun, staff was friendly. Except for the man that pounded on our door at 4am insisting that he had our "breakfast box." We hadn't ordered anything and found the interruption very unfortunate, although that was my only complaint. The location was great, all the good shopping and restaurants were at our fingertips. It was a great place to spend our last night in Bali, and the airport (make sure they go the short way and put on the meter) was only 3km and about $3 away. Nice.

Room Tip: Get a pool view room.
  • Stayed: January 2013, travelled as a couple
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Thank Jackie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

I'm a travel agent and have stayed at a few places in Bali and normally stay in Seminyak or Ubud. As Kuta accom I have found to be very old and tired looking. But I stayed at the Sun Island because of other friends wanting to stay in Kuta for the first time and found the location excellent! just a 1 minute walk to Kartika Plaza and all the stalls and massage parlours are around. The hotel rooms were clean and tidy(cleaned everyday), nice comfy beds. Pool was lovely, staff gave excellent service and were very prompt and we felt safe and secure. Wifi available. A really good price for this 4 star accom in Kuta. :)) Only thing I could fault them on was the breakfast (there wasn't much choice) but other than that it was great! Thoroughly enjoyed my stay there. :)

  • Stayed: January 2013, travelled as a couple
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2  Thank TaniazTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

A wonderful hotel. Not to big, don't have to walk to far to the pool. The pool is kept very clean. Close to the Discovery Shopping Centre, water park. Not far from the airport. The hotel rooms are kept excellent, and the service is spot on. Also they allow you to use their lap top for a hour each day free of charge. One of the very best I have stayed in Bali and I have stayed in a few. The hotel is I feel more for the mature.

Room Tip: Most rooms face the pool, and that is the room I enjoyed.
  • Stayed: December 2012, travelled with family
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1  Thank KazPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2013

This was our second stay at this hotel and again didn't disappoint. The rooms were still looking brand new and the staff are very friendly and helpful.
It's an ideal location to major shopping malls and Kuta Beach. WE only had a short stay this time 4 nights but on our next trip back to Bali The Sun Island Resort is the only place to stay

Room Tip: Pool facing rooms are the best.
  • Stayed: December 2012, travelled as a couple
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Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

Stayed in this hotel for 3 nights and we had a wonderful days! Location is one of the best in Kuta especially if you are already planning to leave the country. It takes only 5 minutes drive to the Airport. Check-in is quick and effecient. Reception is very good and the staff are fantastic, everybody is very helpul and kind to pleased you all the time. Actually Balinese people in general are very kind and friendly!!!..Rooms are big, bed are comfortable that you will have a deep sleep and with modern amenties. Regarding the clear window between the bathroom. I guess that the previous reviewer had forget to check or ask the housekeeping. Because there is a curtain from the ceiling which can be block the glass for your privacy. Breakfast had plenty of varieties but it needs a lot of improvement especially when it comes to quality and the taste of the food....Swimming pool is okay! Now they made the rules that the guest can only use the pool until 10:00pm in the evening. The only thing which we did not like is that some of the foreigners who does not have manners at all are smoking and drinking on th edge of the pool and putting the ashes inside the pool..So the management should have more strict rules regarding the use of the pool..Otherwise everything is fine and we had a very good stay in this hotel..110 percent I´ll recommend this hotel and for sure we will stay here again in the future..Because what suprised us with this hotel is that. They have a very honest staff!!...Me and my wife had decided to left behind a leather bag which she does not want to use anymore. And just before arriving to the airport. We received a call from the reception and asking if we forget the leather bag inside cabinet. And I said no! the leather bag that we left behind is for someone who wants to use it.. So we are so content about the HONESTY of their staff..After all these years of travelling never happen to us that someone will call you on the way to the airport and tell you that you forget something!..Thumbs up for the staff of this hotel..They are very kind and honest! The only thing which i think that the management can do to please their clients is to give a free transfer from and to the airport as it is very close from there..Most of the hotel in Kuta has a complimentary shuttle service..The rest is okay! Good stay! Godd staff! and Good hotel!..Terima Kasih!

Room Tip: Room 509, quite and nice pool view!
  • Stayed: January 2013, travelled as a couple
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Thank FSE777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Island Hotel & Spa Kuta

Address: Jl. Kartika Plaza 88, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Kuta
#39 Luxury Hotel in Kuta
#43 Family Hotel in Kuta
#45 Spa Hotel in Kuta
Price Range: £47 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sun Island Hotel & Spa Kuta 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Sun Island Bali Group is pleased to present Sun Island Hotel & Spa Kuta that offers you its definite impeccable service through the 121 rooms and 8 suites, with a true service of 4 star hotel where sophisticated contemporary designs meet Balinese hospitality and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, shopping malls, traditional art market, Waterbom and many restaurants. ... more   less 
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Also Known As:
Sun Island Hotel & Spa Kuta Bali

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