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“Ruined vacation” 1 of 5 bubbles
Review of Sun Island Hotel Kuta

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Sun Island Hotel Kuta
Ranked #50 of 250 Hotels in Kuta
Certificate of Excellence
Frankfurt, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Ruined vacation”
1 of 5 bubbles Reviewed 28 October 2013

Construction work directly in front of the hotel started at 11pm and ended with the first sunlight. Impossible to sleep during the night. Even without construction work the noise fom the street is not aceptaable. A nicce hotel - if you do not come to sleep.

Room Tip: Avoid rooms cose to the street, but if you really want to sleep and relay, look for another hotel.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunIslandhotelkuta, General Manager at Sun Island Hotel Kuta, responded to this review, 14 November 2013
Dear Mark B,

Greetings from us at Sun Island Hotel Kuta!

It saddens us to learn that your recent stay with us is far below your expectation. We regret that the construction work should have affected your entire stay. We’re sincerely hoping that you will have another chance to stay at our hotel again in the future to experience our true hospitality at its best. Until then, we are wishing you and your family well.

Kindest regards,
Ismullah, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

527 reviews from our community

Traveller rating
    165
    251
    78
    22
    11
See reviews for
101
208
29
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 October 2013 via mobile

Within half an hour ride to airport , 5 mins walk to art market , discovery mall,kuta square and 10 minutes walk to beautiful kuta beach , room was beautifully designed n toilet was clean. Stslsff wad friendly n helpful with our request too.

Stayed October 2013, travelled with friends
Helpful?
1 Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
melbourne
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Stayed at the Sun Island for 6 nights in October. Really enjoyed this hotel. It is located nearly opposite waterboam park and one hotel from Discovery Bay shopping centre. The hotel is small (125 rooms) with a lovely pool and very modern in a contemporary style. There were few kids and no bogan Aussies. Markets and 7-11 are within a 1 minute walk. The staff were very helpful and the breakfast really good. Internet is free and you can request late check out for a fee. The room is clean and nice decor. Room service was fast and a good standard. Would definitely stay at this hotel again and recommended it to friends.

  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

We booked this hotel through Wotif as a mystery deal and was happily surprised when we arrived.
The hotel is in a great location, close to Centro, Waterbom Park & many great restaurants.
The room was a good size, the twin beds were bigger than other hotels we have stayed in.
Breakfast was good with lots to choose from. Staff were friendly and helpful.

Room Tip: Don't book a room near the stairs
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeanie19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 6 October 2013

Hotel was clean and well presented. Rooms all centre around the pool so it can be a bit noisy in the early am when the kids all converge! Nice setting and comfy rooms. The pool is only 1.2m deep so great for all ages. Location is good- close to Waterbom Park but a few km walk to Ground Zero and surrounds... easy to do though! Good restaurants nearby.

Room Tip: All rooms face the pool so it doesn't really make a difference where you are.
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kerryn72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

Went to Bali on business and staying in Sun Island Hotel for two days. It is a beautiful hotel, minimalistic and modern design. The decor is simple, ingenious use of old timber as ceiling in the lobby.

The room was excellent and very clean, big and beautifully decorated, the bed very comfortable. I love the fact that you room stays cool even when you have removed your card key and go out to the city. The AC stays on unless you turn it off yourself. I wondered why did they put the TV in the middle of a big mirror, interior decoration perhaps?. The table is large and nice but the chair is not so comfortable, the seat has no bottom support and you feel like you are sitting on a frame with nothing in the middle. Internet access is free and available.

The bathroom is nice except for the window looking into the room, but there is a rolling curtain hidden in the ceiling at the room that you can bring down. Water pressure is strong, but the hot water takes a moment to come out. The bathing area is poorly designed, there is no shower curtain and the bathtub was placed higher than the platform at the wall, so when you take a bath, the water that hit the wall would flow to the door and flood the floor. On a positive note, installing a bidet on the toilet was a genius move.

Location-wise, the hotel is located very close to the airport and just a short walk to Waterbom Bali - a very popular water park. There's also a lot of restaurants nearby, with a convenient store right in front of the hotel. The Discovery Mall is also close by.

The staff are very friendly and helpful. Breakfast was nice, with a lot of different selection,

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Megat I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 2 October 2013

I like this hotel because of its location. If you're looking for a convenient, safe and comfortable place to stay near Kuta but away from the party life of Legian street, this is the place to be.
Service was expected but they cleaned my room only in the late afternoon.
What I didn't like about the place was that it didn't have a fitness centre and the bathroom was poorly designed. There was a bathtub with no shower screen so that after every bath, the whole bathroom would be wet. Also, noise insulation was pretty crappy and i could hear footsteps outside and the chatter of people in the next room!

Room Tip: get a higher room with no bathtub!
See more room tips
  • Stayed September 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Luqman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sun Island Hotel Kuta

Property: Sun Island Hotel Kuta
Address: Jl. Kartika Plaza 88, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Business Hotel in Kuta
#34 Luxury Hotel in Kuta
#44 Family Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sun Island Hotel Kuta 4.5*
Number of rooms: 134
Official Description (provided by the hotel):
Sun Island Bali Group is pleased to introduce you to our latest establishment of property in Kuta area. Sun Island Boutique Hotel Kuta offers you its definite impeccable service through the 126 rooms and 8 suites, with a true service of 4 star luxurious hotel where sophisticated contemporary designs meet Balinese traditional architecture and inspire posh amenities. Located in the most strategic location in Kuta, 5 minutes from Ngurah Rai International Airport, 5 minutes walk to the famous sandy Kuta beach, Discovery Mall, Traditional Art market, Waterbom and many restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Hotels.com, Asiatravel.com Holdings, Odigeo, Expedia and Ctrip TA so you can book your Sun Island Hotel Kuta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sun Island Hotel Kuta Bali

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