We stayed there for 4 nights from 15 april. Check in was smooth for a family of 9 persons. However due to miscommunication with reservations staff, we needed to book another room which was not a hassle. We thanked the two reception staffs who showed us another room and arranging for the additional room that very evening.
Room was great, clean and comfortable for 4 persons. Daily housekeeping kept our rooms cool and clean and all amenities were replenished regularly. No faults!
Location wise was a bit off the busy roads however perfect for looking for an escape from the hustle bustle of kuta. Taxis and transfers were not problem. Its normal to wait for 5-10minutes.
Minimart is just outside the hotel entrance. Conveniently walking distance of less than 5 minutes.
Service staffs were awesome! They patiently attended to all our enquiries and requests were executed promptly. However they need to learn to communicate with each other to avoid communication breakdown. We were promised a room for late check out complimentary upon check in however request were not relayed to others. But with smiley faces like theirs, it was not a big issue. We were accorded accordingly and issue rectified.
Spa staff, Sulastri, were awesome too! Very professional. Massage were great outshining other boutique spas like taman air spa! Kecil kecil cili api! Small in size but big at heart! One suggestion though, should have at least one more staff to assist in manning the spa.
Overall, we had a blast!
We will definitely return again!
Thank you for the smiles Harris!
- Official Description (provided by the hotel):
- On Sunset Road, at the cross-road of Denpasar, Sanur, Seminyak and Kuta. Nearby Sunset area leading shopping centers, wholesale handicrafts shops and entertainments, this hotel is the perfect starting point to enjoy Bali for business and leisure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Booking.com, Hotels.com, Asiatravel.com Holdings, Agoda and Odigeo so you can book your HARRIS Hotel & Residences Sunset Road reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- HARRIS Hotel & Residences Sunset Road Bali/Kuta