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“Wonderful hotel but pool can be better”

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Best Western Kuta Beach
Ranked #86 of 254 Hotels in Kuta
Reviewed 18 December 2011

Right from the moment I enter the hotel, I begin to sense that things work here, and I was right. :) The security officer is doing his job, bellboy picks up your luggage and ushers you to front desk, where there is so much activity going on (phones keep ringing) that you take a while to check in. As a result of this, the reception blundered on my check in, but the staff contacted my room and things were rectified immediately. I am more impressed than turned off.
My room was pleasantly painted in pastel shades, with matching curtains, and the bed was superbly comfortable. The covers were of very dense thread count, which made them very smooth and not at all coarse to feel.
Kuta is not my favourite place in Bali; stayed here this time due to various reasons, plus there is simply too much construction going on near the beach-front. But the hotel is spared, being located in its own quiet corner on a quiet road, yet not too far to miss out on the beach. There are restaurants and bars within walking distance, and Hard Rock Cafe is on the opposite end.
Breakfast was average, and some of the juices were not dispensed cold enough. There is a tall container with Cocoa Crunch. The container was simply too tall and too much of the stuff is cramped into it so the crunch is left out of the Cocoa. Bit flat when milk is added.
The pool was an awkward structure surrounded by basic recliners, just a few of them, and it provided just a very straightforward experience.
I cannot help but point out that the "travellers" photos really resemble those provided by the hotel. And as for my bathroom, there was a yellow rim of grime around where water is let out at the sink.
But all in all, the room was really cleaned, the bathroom really pleasant and clean with colourful tiles.
And for the price paid, it's really worth it.

  • Stayed: December 2011, travelled solo
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Thank Truth777_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternKutaBeach, General Manager at Best Western Kuta Beach, responded to this reviewResponded 1 week ago

Dear Truth777_11,

We appreciate your comment during your stay here and we do hope to welcoming you again in near future.

General Manager

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523 - 529 of 761 reviews

Reviewed 25 November 2011

My wife and i stay at the hotel 20/11/2011 - 24/11/2011. This location near by Kuta beach, very strategic and have a good food.

  • Stayed: November 2011
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2  Thank agustinus72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western K, Public Relations Manager at Best Western Kuta Beach, responded to this reviewResponded 2 December 2011

Warmest Greetings from Best Western Kuta Seaview!

We would like to thank you for choosing to stay with Best Western Kuta Seaview during your recent visit to Bali and for sharing your appreciation with us.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Best Western Kuta Seaview.

Yours Sincerely,


Catherine Julia
Marketing Communication
Best Western Kuta Seaview

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Reviewed 21 November 2011

Me and my husband stayed there for four nights and it was great. The staff is very helpfull and always smiling. Hotel is new and it is located almost on the beach (1 minute walk and you are there) and 5 minute walk from all the restaurants, shops and night life. Room that we stayed in was just what you need, small bathroom, big bed, TV, mini bar, closet and table. It was very clean and we had no problem sleeping there. The pool is on 5th floor and the view is gorgeous, especially at the sundown. For breakfast you can choose from eggs to fruit or cereals, crosants,... It was one of the nicest hotels we slept in.

  • Stayed: November 2011, travelled as a couple
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1  Thank Petra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternKutaBeach, General Manager at Best Western Kuta Beach, responded to this reviewResponded 1 week ago

Dear Petra B,

Thanks for sharing your stay experience with us and we are happy that it meets your expectation. Looking forward to welcoming you again in our hotel.

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2011

My friend and i stayed at Best Western on 10/11/11-14/11/11 and it really was such a pleasure to stay here. The staff memebers were all so helpful & lovely. The location was the best of both worlds close to the beach and close to night life. The price of the rooms for the service we recieved was well above what we had expected. I would reccomend this hotel to anyone, the roof top pool is amazing at sun set.

  • Stayed: November 2011, travelled with friends
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3  Thank Soheima M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western K, Public Relations Manager at Best Western Kuta Beach, responded to this reviewResponded 2 December 2011

Warmest Greetings from Best Western Kuta Seaview!

We would like to thank you for choosing Best Western Kuta Seaview as your accomodation choice during your recent stay in Bali and for taking the time to complete the review.

I was very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your kind words have been passed on to our teams. This will certainly motivate them to keep up the good work.

We all look forward to welcoming you again on your next visit to Best Western Kuta Seaview.

Yours sincerely,


Catherine Julia
Marketing Communication
Best Western Kuta Seaview

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Reviewed 9 November 2011

My wife and I stayed at Best Western Kuta Seaview for 3 nights from November 7th-9th 2011.

From the Hotel Reception, Restaurant, House Keeping and Pool-Side Bar we found the staff be exceptionally helpful and friendly.

We stayed in the Standard Room which was small but had everything we needed - great aircon, comfortable bed, nice bathroom and in-room safe.

The location situates you between Kuta and Legian which we enjoyed. The Hotel is a 10 minute walk to the main shops of Kuta (including Starbucks) and a 10 minute walk to some great restaurants in Legian Beach & Seminyak (check out Mozarella and the beachfront restaurants in Seminyak). We hired pushbikes from a shop directly opposite the hotel for $2.50AUS per day which made transport quick and fun. Due to the one way streets around Kuta, it can be quicker to get around by push-bike on the footpath than by scooter or taxi.

The rooftop pool is not huge but is a nice place to relax and escape the heat. The breakfast buffet is good and the environment pleasant.

For around $55AUS/night this was a bargain! If you're after something fresh, clean and value for money - this is your hotel. We'll be back!

Room Tip: Rooms furtherest from the road are quieter.
  • Stayed: November 2011, travelled as a couple
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5  Thank Dustan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western K, Public Relations Manager at Best Western Kuta Beach, responded to this reviewResponded 2 December 2011

Warmest Greetings from Best Western Kuta Seaview!

We would like to thank you for choosing to stay with Best Western Kuta Seaview during your recent visit to Bali and for sharing your appreciation with us.

We were delighted to learn that you had an excellent stay with us and particularly value our hotel.

It was certainly a pleasure for us to be at your service and we all look forward welcoming you again soon to Best Western Kuta Seaview.

Yours sincerely,


Catherine Julia
Marketing Communication
Best Western Kuta Seaview

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 days ago via mobile
Google Translation

Stayed: September 2017, travelled with friends
Thank meimeyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
Google Translation

Stayed: September 2017, travelled as a couple
Thank Glo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Kuta Beach

Address: Jalan Benesari Pantai Kuta, Kuta 80361, Indonesia (Formerly BEST WESTERN Kuta Beach)
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Kuta
Price Range: £27 - £40 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Kuta Beach 3*
Number of rooms: 144
Official Description (provided by the hotel):
BEST WESTERN Kuta Seaview is a newly built property with modern-minimalist design. It's built by combining the hospitality spirit of Balinese people, as well as the high standard of BEST WESTERN facilities and services. The hotel comprises of 144 rooms, each equipped with room amenities of international standard, a swimming pool, and a roof to bar overseeing the beautiful Balinese sea as well as the impeccably breathtaking sunset. The hotel is strategically located at the heart of Bali to ensure comfort and convenience. Within walking distance are the paradise for surfers, with white sands beaches along the famous Kuta beach, the enormous shopping areas and the center of Bali nightlife entertainment. ... more   less 
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Also Known As:
Best Western Kuta Beach Hotel Kuta
Best Western Kuta Beach Bali

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