The first impression of the hotel seemed very nice. We liked our room and thought the hotel was very modern. However the staff where definitely not as friendly as you may get at other hotels and also my partner and I felt very out of place as we were the only Aussies staying here at this time. We had paid for breakfast to be included daily, however we only went on the first day. Was so disappointing in comparison to other breakfasts I have had elsewhere in Bali. They did not cater for us Australians at all but more Asian dishes which we had never heard of. We also ordered room service numerous times and every time the service was slow and food was not satisfying. When it came to cleaning the room our bed sheets were never changed, we had to request this. Not willing to come back here after having so many better experiences at other hotels in Bali!
- Official Description (provided by the hotel):
- Styled in a contemporary design and cared for by our superb staff. Our 4-star hotel is a tropical treasure that is nestled in the enchanting 'Island of the Gods,' Bali - Indonesia. ... more less
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- Also Known As:
- Grand Ixora Kuta Resort Bali