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“6 nights @ Sun Boutique”

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Sun Boutique Hotel Managed by BENCOOLEN
Ranked #190 of 338 Hotels in Kuta
Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“6 nights @ Sun Boutique”
Reviewed 7 June 2014

Originally meant check in late Sunday 1st June, however flight from Sydney was cancelled due to the ash from the volcano. Called hotel to advise we would arrive the following day, on arrival we were greeted by Ana and Christian and presented with a welcome drink, Christian organised for an extra drink for our son. Check in was quick and off we went to our room. Room was very clean and could not have asked for better value for money. Hot water did run out fairly quick but with the warm weather nothing much to worry about. Room was cleaned daily and with a 2 year old making a mess, the room was always cleaned well. Breakfast was geared more towards asian tastes however that's what we like, so for us breakfast was great! Pretty much had the pool to ourselves, pool is quite shaded so was a bit cool at times. Our room was on the ground floor and had no issue with noise.

10 minute taxi ride to Kuta costs about 25000 rupiah, cheap as chips - always ask for the meter otherwise they will try to charge you 50000+.

Having worked in hotels throughout Sydney and the Central Coast in housekeeping and reception, Sun Boutique should be proud of their hotel and staff.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Niluh H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun B, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review, 8 October 2014
Dear Niluh H,

Thank you for choosing to stay at Sun Boutique Hotel Kuta Bali and for taking the time to provide us with your feedback. Your feedback is highly appreciated and will assist us in further upgrading our guest services and facilities.
The Team and I look forward to be able to welcome you back to Sun Boutique Hotel Kuta Bali some time in the near future.

Best regards,

Arif Setiawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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251 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Any
English first
Perth, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 May 2014

We arrived in our family room 12th May 2014 to find the room clean & well presented. Over our 8 day stay we kept running out of hot water? People were allowed to party in the pool till after the 10pm curfew, the palm trees are not real, fake plants all through out =( We were woken daily by the noise of chairs being dragged across the dining room floor above us before 7am? If that didn't wake you up then you had the banging of the Barista making coffee right outside our door!! The breakfast catered for Japanese/Chinese palates. The toaster was broken & only 3 fruits to choose from. Very small & congested. The upstairs Bar/ viewing area is not finished or open. If you want to connect to Wi Fi (good luck) very frustrating!! One staff member had a heated argument with our driver for taking work from the hotel (tours). Then on the last night Monday 19th I asked if they had a courtesy bus to the airport & booked it for 7am. At midnight our phone in the room rings to tell us it would cost $12- ? I said no just get a blue bird taxi & it cost us $4.20 in peak hour traffic. It is too far away to Kuta or Legian costing 50,000Rph each trip. The beds were comfy, aircon was great, foxtel was mostly in another language other than English. As it was my 16 & 14 yr old son's 1st overseas trip & ours in 20 years I would not stay at the Sun Boutique Hotel again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level 5 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 April 2014

This was a surprising hotel, as it doesn't look much from the front. Once your inside, wow, very nice. The reception was spacious and you cant fault the service. They were efficient, and friendly. The pool area was just outside our room, and clean and quiet. The rooms were very good, with big doonas, chairs and table, tv with foxtel, the usual amenities, and a very good shower with plenty of hot water. The air con worked great. Breakfast was buffet, with a good selection, and happy staff. Its within 10 mins walking from Carefour , but a taxi to Kuta is needed it you want to go there. There wasn't many restaurants around but it did have dinner dining in the hotel which I thought ok, but not a great selection. Would I recommend it, yes, the price we paid was great.

Room Tip: Worth the money
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuta, Indonesia
2 reviews
Reviewed 28 January 2014

Great service, great staff, great value!

Me and my friends stayed here for couple of days.

I would say that I am very satisfied with the service they are giving.

Their breakfast is quite tasty.

The hotel is not located in the beach, so we rented motorcycle. Very easy to get around from, close to the legian street, about 5 minutes i'd say.

Ask for the surf board rack if you are a surfer.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitchel_Fedrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Busan, South Korea
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 23 December 2013

i stayed here for three nights. the staffs were so friendly and the breakfast was stunning considering the hotel's price. since the hotel is newly renovated, the smell wasnt that good. our room wasnt that clean either. we had to requested the staff to clean our room floor. the hot water only worked for about three minutes before it turned cold forever. there was also a mosquito in our room. the bed and the pillows were very hard but it only bothered our sleep at first night.
it's an okay hotel actually. even though it wouldnt be the first hotel i would choose to stay at during my next trip to Bali, i would want to stay here again for a night or two to see its improvement.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TiaAhn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dian M, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review, 31 December 2013
Dear Mr/Ms TiaAhn,

Sunny Greetings from Sun Boutique Hotel!

First of all I would say it was our pleasure to have you stayed with us and Thank you for sharing your experience with us in Bali.

We apologize for the shortcoming on our service and we will continue to work hard to meet higher standard of service.

Thank you for the opportunity given to us to show our improvement on your next stay in Bali. I would guarantee that we will excel to serve you on our best next to make us the first choice of hotel for your while staying in Bali.

Warm Regards,
Dian Melissa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level 4 Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 November 2013

we stayed in this hotel for 4 days . I dont have anything new to saw about the hotel All i would like to do is to summarise from what others have posted and how i felt

Room :
Room was basic and not much spacious , It does have a very big window but does not open . So if you are expecting fresh air then thats not possible. The bathroom is small , overhead shower is very good but then sometimes all of sudden hot water stop coming . Also of two people are using the same washroom then if the other one goes for shower soon after then the person will not get hot water. In bathroom there is only shower gel and shampoo which is not very good quality. They do give towels and also the towel decoration is only for 1st day when you checkin.Also there is no privacy in bathroom. The doors are of glass and only works for couple. The Ac doesnt work properly even after putting the temp to 16 degree still the room is not very cool. In nutshell I guess all depends on what you pay.

Hotel :
hotel is clean and neat. The receptionist do not have much information on anything but yes they will always help you in calling taxi when ever u need to go out. Also the breakfast is of no use to Vegetarians as there is not much for breakfast. We could only have bread and butter.

Location :

Location is awesome. The hotel is on main road and 15 minutes by scooter to Kuta Beach.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CurieBiyani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dian M, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review, 31 December 2013
Dear Ms. CurieBiyani,

Sunny Greetings from Sun Boutique Hotel!

Thank you for taking the time to share your holiday experience with us. Please be assured that your comments is an encouragement for us to learn to provide an excellent service.

We are working hard to provide the best of facilities and service for our guest. Our window cannot be open by guests themselves to provide safety for little children. However we assured you that our housekeeper opens them regularly to provide fresh air to the room.

We would be very happy to provide special benefit on your next visit to stay with us and we look forward to welcoming you again with much higher standard of service.

Thank you once again for sharing your experience.

Warm Regards,
Dian Melissa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mataram, Indonesia
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 November 2013 via mobile

I stayed here after staying in New Kuta Pecatu hotel on a business trip and I was impressed by how the superior room of sun boutique was way better than my 4* hotel room!

There was a construction going on, but the room was worth it. The bathroom has awesome shower, and it's also spacious enough.

They could have done better for the breakfast, btw, as i found their bfast were mostly fat n carbo. A salad bar would make it perfect, i assume.

Yet overall, i would recommend this place for those who want to avoid hectic kuta area, and those who need a great room to sleep in before catching the next flight on the next day ^^

Stayed October 2013, travelled on business
Helpful?
Thank anast_wenge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dian M, General Manager at Sun Boutique Hotel Managed by BENCOOLEN, responded to this review, 31 December 2013
Dear Ms. Anast_Wenge,

Sunny Greetings from Sun Boutique Hotel!

First of all I would like to say it has been our pleasure to have you stayed with us. Thank you for sharing your experience during your stay at Sun Boutique Hotel on TripAdvisor. It is our delight to know what you are dry pleased with our hotel.

We are very excited as well to learnt that your have recommended a lot of your friends to us. So thank you once again for sharing your experience and we look forward to welcome you back with a better facilities with excellent service.


Warm Regards,

Dian Melissa
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun Boutique Hotel Managed by BENCOOLEN

Property: Sun Boutique Hotel Managed by BENCOOLEN
Address: Jl. Sunset no. 23, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Kuta
#19 Romantic Hotel in Kuta
#120 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sun Boutique Hotel Managed by BENCOOLEN 3.5*
Number of rooms: 88
Official Description (provided by the hotel):
We are very to excited to announce that we are opening our new extension with much better facilities ! Sun Boutique Hotel features 88 rooms and suites, which are built with modern-minimalist design, located strategically at the center of lively Kuta city. The hotel is only 4 km from the Ngurah Rai International Airport, 2 km from the famous Kuta Beach and only 5 minutes away from the well-known nightlife of Legian Street. Surrounding the hotel is also souvenirs shop offering Bali's authentic craft, apparel and gifts. HOTEL FACILITIES COCONUT Restaurant Enjoy a wide variety of delightful and mouthwatering dishes at the Coconut Restaurant located on the first floor. SUNRISE Lounge Dine and Lounge at SUNRISE rooftop bar, offering chilling, relaxing experience with music and cozy atmosphere. It gives Bali a different view at night right under the stars. SUNRISE Lounge will be the perfect place for your intimate private occasion. Our team will cater your special high-end cuisine with friendly staff to make your memorable occasion. Business Services Located on the ground floor of the hotel, Sun Boutique Hotel's business service center is open 7-days a week from 8AM till 12 Midnight. Swimming Pool Our outdoor swimming pool is your best choice for either a serious swimming exercise or just a relaxing leisure time. It also features children pool area. Meetings, Banquets & Events At Sun Boutique Hotel offers meeting rooms and banquet facility to easily accommodate intimate business meetings, seminars and events. ... more   less 
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Also Known As:
Sun Boutique Hotel Managed By BENCOOLEN Bali/Kuta

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