We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent budget hotel”
Review of Quest Hotel Kuta

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quest Hotel Kuta
Ranked #88 of 252 Hotels in Kuta
Reviewed 5 July 2013

We spend a total of eight nights at Quest hotel and were very satisfied with the experience. The hotel is located a little outside the main tourist areas of Kuta and not far from the airport. You can walk to the beach (there's a nice quiet section if you just follow the road directly to the water) or to central Kuta, but there can be a lot of traffic and the sidewalks are not great for walking. Another option is to take a taxi or to make use of the hotel shuttle bus to Discovery Mall (runs about three times a day). We opted for the third option and rented a scooter. The hotel provides free parking.

The neighborhood has a kind of an authentic feel to it and there are a few small restaurants, convenience stores etc. nearby. If you're looking for a relaxed (and boring) beach holiday, this might not be the place for you. But if you're just arriving Bali or looking for a base from which to go on little day trips, it's definitely a good option. The next time we come, we might book a room for a night or two before moving on from the congested Southern part of Bali.

The rooms are nice and clean, housekeeping does a great job. Breakfast is fine. It might be a bit more rice and noodles than some people here are used to, but it is Bali after all. My husband and I are vegetarians and the staff made sure that there was a veggie dish or two for us every morning. I was also happy to find a small salad bar and my Canadian husband enjoyed the crepes & waffles with "mapple" syrup. :) We also ordered room service on our first night and asked for vegetarian fried rice (which wasn't on the menu) and it was fine.

The pool is not huge, but big enough for swimming. The pool bar does drinks and coffee.

This hotel offers very good value for money and the best thing about it might be the service. The people who work here are great, very helpful and always smiling. They called restaurants for us, drew us maps (when we asked stupid questions like "how to get to Ubud?") and organized airport pick-up and drop-off.

One negative thing about this hotel is that it can be noisy at night when people return to their rooms, apparently unaware of other guests trying to sleep. I imagine it can be even worse in many other hotels in Kuta though.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Konchok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this reviewResponded 11 July 2013

Glad to hear that you had a pleasant stay with us during your visit to Bali. Our room sizes range from 28 sqm to 113sqm. Perhaps during your next visit you might like to try one of our suites? We have one with its own Jacuzzi as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (413)
Traveller rating
Traveller type
Time of year
Language
  • More languages

201 - 207 of 413 reviews

Reviewed 1 July 2013

Stayed in this hotel for our saving honeymoon. Actually we have designed backpacking honeymoon for 3 night in this hotel, but our flight was canceled without any information, so we changed the plan and go by bus. I changed superior room for 3 night to deluxe room for 2 night. This hotel is near to the Airport, it needs about 10 minutes. But in the near future i think Bali will still have a bad traffic bcause of the construction and road repairs. My tips just rent a motorcycle to around Bali, Big No for car.
I got a little surprise from Quest Hotel, our bed decorate with cute purple swan towel and love roses, how niceee.. Thank youuu Quest..
The Deluxe room was awesome, Modern room with Queen Bed, Sofa, LCD TV, cupboard, mini bar, Balcony with pool view, and safe deposit box.
For the bathroom, they provide a shower, closet, hairdryer, shampo, soap, toothbrush, etc.
They provide a varied breakfast menu, fried rice, noodles, sausage, salad bar, toasted, soup, chicken porridge, egg corner, waffle and crepes.
They also allow us for late check out, thanksss quest.
Located in Raya Tuban, its near to the Kuta Area.
I just recomended this hotel for the budget traveller.

Room Tip: Choose the room that have a pool view
See more room tips
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank RimaM963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this reviewResponded 11 July 2013

Thank you for your stay with us and will extend your kind comment to our staff.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2013

The hotel staff is very friendly and shown enthusiasm in helping you. Had a number of request like extra towels and toiletries and it was delivered to you in a few mins time. However, bathrobes had to be asked for as it is not found in the room but the staff are more than willing to send to your room upon request. However, the cleanliness of the floor can be improved. Despite reminders from me and assurance from the staff that the floor is mopped everyday, I can still find dust on the floor after the room is made up. Not that I inspect the floor for dust on purpose but just stepping on the floor makes u feel uncomfortable. luckily, slipper were provided and I wore them wherever i go inside the room. The slipper are cheap foam type, not the comfy types so if you are more concerned about the slippers, please bring your own. Slippers are also not changed. But for the price that I've paid, this hotel is definitely worthwhile with breakfast included and yes, they do change the limited choice of food everyday, well, at least change some of them.

Room Tip: You could ask for an upgrade as they would give you a free upgrade if the rooms are available.
See more room tips
  • Stayed: June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank MattZzzzzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this reviewResponded 21 June 2013

Thank you for your valuable inputs and I have had a meeting with my team to follow them up for better service in the future. I have also passed your compliments to our staff as well.

Feel free to drop me an email at tubangm@quest-hotels.com for your next stay with us, to get our special treatment for our repeater guest.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

It's definitely not a place for westerners. When we checked in we asked for late check out and straight away without checking the receptionist said no, only just one hour extra. We arrive to hear all this waling and whining to discover that we are in Muslim area and all the noise is from the Mosque. I am not racist but don't want to put up with this noise during the day and night. The staff never smile and are not happy to serve you, probably because most of them don't understand English. They could not understand simple things like, can I have a pool towel when we were standing right near the pool. Breakfast was woeful, ok if you eat rice or noodles for breakfast. Rooms are very noisy could hear guests in the next room and also the passage. Stayed for one night of a six night booking, couldn't wait to get out. Too close to airport, good for plane spotting. There are no places near for shopping or eating. Then they charged us for phone calls and they had five nights credit as there was no refund offered, they didn't even ask why we were leaving early.

Stayed: June 2013, travelled as a couple
4  Thank indi2908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, General Manager at Quest Hotel Kuta, responded to this reviewResponded 21 June 2013

Thank you for your stay with us during your visit in Bali.Also for your comments and input for our better service in the future.

Do apologize for the inconvenience experience during your stay.Normally, we give free 1 hour late check out based on our room availability but on that time we were running full house,so sorry.Since, we are next door to military base with a Mosque so we will hear someone pray during "Sholat time" through a loud speaker.

Please drop me an email to tubangm@quest-hotels.com if you are still willing to stay with us on your next trip to Bali.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013 via mobile

First, we were made to wait 45minutes because there was only 1 guy there to pick us up and he was expecting 3 different set of people from 3 different flights. How can the hotel send only 1 worker to pick up and drive us when they are expecting so many guests???

Next was the wifi. It was so bad in our room. They definitely need more routers. Really upsetting.

Next, towels. Both were dirty even though washed. Called for new towels and it was sent in 2 mins. That was good.

The next day, the tv was not working for almost the entire day. I was really disappointed about that.

The hot water system. Not sure why, but it suddenly becomes cold for a second and switches back to hot. Irritating but tolerable.

Breakfast was sufficient. Some food were bland but it was still good.

Cleanliness was good, except for the sink top in the toilet.

Lastly, the service staff. Almost everyone was excellent. They were always smiling and really friendly. The only reason why i am sticking to 4 stars is because of the wonderful staff. If the staff are bad, i would have been really sad.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank armani123sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this reviewResponded 13 June 2013

Thank you for your valuable inputs and I have had a meeting with my team to follow them up for better service in the future. I have also passed your compliments to our staff as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2013

a very good hotel,near airport,clean.some of the staff work show a good quality of work,some of the staff,just ok...they can learn from their sister hotel Quest Hotel Semarang.
good location,near pepito and krisna.
for the price,i will say is a good value
i will recomend it for the first and maybe second night at bali, i will return to this hotel.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank daniel-malang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this reviewResponded 12 June 2013

Thank you for your input and staying with us during your visit in Bali.If you come back again, check out our hotel website for special deals exclusive to our return guests who book direct.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2013

I had a wonderful experience staying in Quest Hotel Tuban, Bali.
The hotel assistances in overall did a great job and i am extremely satisfied with the overwhelm services, cleanness & hospitality. The hotel also provides complimentary service, i.e. pick up to and from hotel. This is great especially if you travel in nite. And the most is near to airport, beach & shopping malls/outlet with valuable price.

Room Tip: Clean & strategic location is most significant for travellers especially with family.
See more room tips
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LOUISIANA16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quest Hotel T, Manager at Quest Hotel Kuta, responded to this reviewResponded 12 June 2013

Wow thank you so much for your kind words. I've passed your compliments to our team as well and they were delighted to hear you enjoyed your stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kuta hotels
0.3 mi away
Primebiz Kuta Hotel
Primebiz Kuta Hotel
#123 of 252 in Kuta
96 reviews
0.2 mi away
Permata Kuta Hotel by Zeeti International
0.4 mi away
Ibis Bali Kuta
Ibis Bali Kuta
#83 of 252 in Kuta
417 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Best Western Kuta Villa
Best Western Kuta Villa
#100 of 252 in Kuta
562 reviews
0.2 mi away
The Radiant Hotel and Spa Kuta
0.7 mi away
HARRIS Hotel Kuta
HARRIS Hotel Kuta
#52 of 252 in Kuta
266 reviews
Show Prices
Show Prices
Show Prices

Been to Quest Hotel Kuta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quest Hotel Kuta

Address: Jl. Kediri no. 9, Kuta 80361, Indonesia (Formerly Quest Hotel Tuban)
Region: Indonesia > Bali > Kuta District > Kuta
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#59 Spa Hotel in Kuta
Price Range: £15 - £58 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Number of rooms: 95
Official Description (provided by the hotel):
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Travel Republic (UK), TripOnline SA, Expedia, LateRooms, Ebookers, Hotels.com, HotelsClick, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Quest Hotel Kuta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quest Hotel Kuta Bali

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing