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“Wonderful Stay and Will Definitely be Back.....”

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Kuta Paradiso Hotel
Ranked #67 of 340 Hotels in Kuta
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay and Will Definitely be Back.....”
Reviewed 27 November 2013

I have stayed in a lot of hotels in Bali (Nusa Dua Compound, Legian area, Kuta area) and I can honestly say that Kuta Paradiso have exceeded my expectations. The Staffs are very welcoming and sincere. My son (2 years old) was so happy because the Hotel cater for children, they have a great kids club with great staff and a separate kids pool. Breakfast was superb and the staff was willing to make an exception for us to bring the food back to the room because my son was not in a good mood to eat in the restaurant. Will definitely be back and stay with Kuta Paradiso. Thank you for the wonderful stay and keep it up guys....

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Putubaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 November 2013

We stayed at Kuta Paradiso for 4 days and 3 nights. It was a mixed feelings as there were some positive things and there were also some negative things from the hotel.

Let's start with the positive things first.
1. Breakfast is very good, the foods were always varied from day 1 we had breakfast until the last day. The breakfast staffs were quite good so no complaint there.

2. Location is excellent. Very close to Discovery Mall and Kuta Square which is a bonus since we like shopping. The hotel is also in walking distance to Waterbom Bali and variety of restaurants.

3. Room is quite spacious. TV screen was good with various selection of channels.

Okay now the negative things.
1. Our room is very old and dirty. The toilet smells like someone else's urine, the ceiling and wall have mould, curtain is dirty, bed sheets and pillow cover have yellow stains. The phone is very smelly and majority of the wooden furniture cracked. Not a 4 star hotel standard.

2. Staffs were not very helpful and informative. Called the operator to ask what time is breakfast and the job for operator should be the person who knows all general information about the hotel but he then end up transferring me to the reception because he didn't know the answer of breakfast starting time (very basic question which all staffs should know). The same happened when we tried to use the business centre and tried to print. The printer wasn't working and to solve the problem, the staffs need to transfer the call at least to 2 - 3 different staff members before the call actually transferred to the staff who actually know the answer. Requested box breakfast to the morning female reception and on check out, the box breakfast weren't organised. Very bad communication skills between staffs.

Overall we did enjoy our stay in Bali and would consider staying back in Kuta Paradiso only because its location is very central to the things we love to do and the price is decent but a major overhaul and retrain some of the hotel staffs were needed if the hotel wanted to push forward.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miss H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Armadale, Western Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2013

Room was good once we were in the ground floor room we paid for. Very large, great bed, great TV. Furniture needs to be udated slightly. Breakfast great. Service as usual fantastic. Very friendly. Had a large gym and a great outdoor and indoor area for children.

Room Tip: Rooms facing pool much quieter. Ground floor pool rooms very large and you have your own pool chair...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 611les
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth western austalia
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 November 2013

we stayed at this hotel for 10 days from the 12th november 2013, I read a lot of reviews of hotels in Kuta and picked this one from generally good ratings from other guests. We stayed in a Super deluxe pool view room,
>big room (con - furniture a bit dated)
> king size bed (comfortable )
> balcony overlooking pool area with 2 chairs and table
> separate couch and coffee table along with the usual writing desk and chair
> big bathroom with separate bath and big shower ( shower had mould in grout and they had a team of cleaners in as soon as I asked for it to be cleaned)
> fantastic big size flat screen TV with lots of channels and movies
> 3 restaurants in the hotel , ate at 2 frequently as food and prices were very reasonable (didnt eat at the Japanese theme restaurant )
> foyer is huuuuge with loads of couchs, tables etc
>air con in room was very good and most nights we turned it off as room got too cold - there didnt seem to be a temperature control
> hotel is central and between Matahari dept store and Kartika Plaza with Waterbom Park almost across the road
> breakfast was fantastic, breads/cereals/coldmeats/cheese/salads/hot food/ egg station/tea/coffee and deserts..lots of variety
>15 min drive from airport
> hotel staff very friendly
>hotel beauty spa wonderful/good prices
> gym equipment is suitable and was never too busy
> pool absolutely fantastic and on 2 levels with a bar on one side with 4 stools in the water on the edge of the pool but not a swim up bar

Room Tip: hotel is U shaped, our room 322 was in the middle of the U and facing pool side, rooms on either sid...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gojowal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

Had a better stay than expected. Although there are signs that the hotel is turning old, we had a comfortable stay in general. The comforter on the bed was astonishing comfortable and we had a really good sleep. Do note that the sound of the sea waves can be quite loud at night while sleeping.

Room Tip: Pool view room is worth it
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Russchamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2013

Hotel was great gave us a cold drink and cold towel on arrival. Pool and staff were great. Enjoyed the breakfast. Staff we're very accommodating. Will definitely be returning with the family. Experienced no problems whilst there.

Room Tip: Choose a pool room
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 November 2013 via mobile

Fantastic hotel
Service was a little slow at the pool bar but the pool was great
Food was nice and not too badly priced
The room was a good size and clean we had the pool view deluxe room
The staff at the reception were friendly and helpful
I would stay again and do recommend this hotel

Stayed November 2013, travelled as a couple
Helpful?
2 Thank Waynejack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kuta Paradiso Hotel

Property: Kuta Paradiso Hotel
Address: Jl. Kartika Plaza, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#25 On the Beach Hotel in Kuta
#31 Family Hotel in Kuta
#33 Romantic Hotel in Kuta
#42 Luxury Hotel in Kuta
#48 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kuta Paradiso Hotel 5*
Number of rooms: 250
Official Description (provided by the hotel):
Known as one of Kuta's most beloved five-star Luxury Hotels, Kuta Paradiso Hotel is perfectly situated in South of Kuta Beach, offering a relaxed resort style oasis in the middle in the middle bustling downtown Kuta. Featuring 254 deluxe and super deluxe rooms as well as suites, accommodations are versatile and arranged in two wings leading from the hotels' dramatic lobby. Room are tastefully furnished and offer stunning views overlooking the Indian Ocean as well as the property's lush tropical gardens. Conveniently located within 10 minutes drive from the international airport, guests have easy access to the island's best restaurants, night clubs, shopping and entertainment options. One of Bali's most famous shopping destinations, Kuta Square, is at your doorstop offering fun and entertainment for the whole family. Business travelers will also enjoy the hotel's top-notch facilities that include meeting and convention space for up to 425 guests. The hotel's ballroom is multi-faceted and works for many kinds of gatherings including private cocktail parties, presentations and banquets. Enjoy the free WI-FI are available at whole hotel areas including all guest rooms, restaurants, lobby areas and swimming pool for both in-house guests and outside guests who are dining at our restaurants. ... more   less 
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Also Known As:
Kuta Paradiso Hotel Bali

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