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“Time for a change”

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Kuta Paradiso Hotel
Ranked #67 of 340 Hotels in Kuta
Bira, Indonesia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Time for a change”
Reviewed 8 May 2014

I have stayed here many times in the past, but I think its time move on and start trying their competition. We booked 2 double pool view rooms with king beds and also added it into the comments section on the booking form just to be clear. However on arrival they were trying to give us two twin rooms! I insisted that we were not interested in twin beds and kept asking them what they could do about it. They said they could give us only one double room, but the other would still be a twin. I really wasnt happy with their response and asked for a better resolution. Eventually (after about 3/4 hour) they decided to upgrade one room to a deluxe ocean view on the floor above, which we accepted. Only this meant that the friends we were travelling with were on a different floor - not really what we had planned. While we were waiting at the reception trying to sort this out, there were 2 other separate couples complaining about the same problem. Why accept bookings for double rooms if you dont have enough to go around? Dont your guests deserve the right to receive the room they have booked and paid for? Definitely time for a change!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (460)
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Perth
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 May 2014

This hotel is in a fabulous location, so close to everything you need. The pool area is lovely with lots of palm trees around. It could do with more pool chairs though you had to get in early at 8am to secure a pool chair. We thought the breakfast was great with lots of variety. The rooms are old and could do with a refurb. The staff are so friendly and lovely. We used the BCouple restaurant at the hotel which also does the room service and the food was very nice. The concierge guys were fantastic and would go above and beyond for us.
We would definitely stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SharWal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2014

The staff were very friendly and helpful. The bedroom was very clean and comfortable and the bathroom amenities were very good (including toothbrushes and toothpaste). TV channels were good and wifi reliable. The breakfast was tasty and the menu at B'Couple varied from Indonesean, Chinese, Japanese and Western style food.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
Reviewed 7 May 2014

First time in Bali and Paradiso did not disappoint. Service was EXCELLENT from the moment we checked in to the moment we checked out. The staff were all smiles, especially Miss Dewi and Ayu, their Guest Relations Officers. Kudos to both. Easy excess to all nearby tourist spots. Asked for change of room as my allocated room was next to one being refurbished, and was given one, with a upgrade as well. Internet and wifi was available through out the hotel premises.
Will recommend to all friends.

Room Tip: Choose one with pool view.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lavemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 5 May 2014

Location of this hotel is excellent. Swimming pool is nice and clean but the let down was the breakfast and room. Breakfast wasn't fantastic and the room looks tired. They could really do with a upgrade of the room but overall I enjoyed. The duty manager was very friendly. Security at the hotel was excellent.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NA N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 1 Contributor
3 reviews
Reviewed 4 May 2014

I have just had 2 weeks at Paradiso Hotel (April 2014). It was hard to fault the quality of the hotel and the service. My room was very clean and comfortable, with a great view of the sunsets, excellent tv and wifi. The ambience was excellent and the piano bar performers were first class.
The spa staff were the best I have experienced through many Bali trips. The location could not be better - close to a fantastic range of high quality restaurants, shopping centers and the beach. I look forward to my next stay at Paradiso.

Room Tip: Higher floors have better ocean view.
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dougmckenzie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
238 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 3 May 2014

It is well placed for families with 5 minutes walk to Waterbom Park, 10 minutes to Centro Mall and Bubba Gumps plus easy walk to beach strip also. Really can't say anything bad about this hotel although our rooms were in need of freshen up but found as we were c hecking out they were next to be refurbished so they continue to keep hotel updated and fresh.

Room Tip: All rooms were good but if you can afford it get the pool access rooms, walk straight out to pool ar...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank our56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kuta Paradiso Hotel

Property: Kuta Paradiso Hotel
Address: Jl. Kartika Plaza, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#25 On the Beach Hotel in Kuta
#31 Family Hotel in Kuta
#33 Romantic Hotel in Kuta
#42 Luxury Hotel in Kuta
#48 Spa Hotel in Kuta
Price Range (Based on Average Rates): £
Hotel Class:5 star — Kuta Paradiso Hotel 5*
Number of rooms: 250
Official Description (provided by the hotel):
Known as one of Kuta's most beloved five-star Luxury Hotels, Kuta Paradiso Hotel is perfectly situated in South of Kuta Beach, offering a relaxed resort style oasis in the middle in the middle bustling downtown Kuta. Featuring 254 deluxe and super deluxe rooms as well as suites, accommodations are versatile and arranged in two wings leading from the hotels' dramatic lobby. Room are tastefully furnished and offer stunning views overlooking the Indian Ocean as well as the property's lush tropical gardens. Conveniently located within 10 minutes drive from the international airport, guests have easy access to the island's best restaurants, night clubs, shopping and entertainment options. One of Bali's most famous shopping destinations, Kuta Square, is at your doorstop offering fun and entertainment for the whole family. Business travelers will also enjoy the hotel's top-notch facilities that include meeting and convention space for up to 425 guests. The hotel's ballroom is multi-faceted and works for many kinds of gatherings including private cocktail parties, presentations and banquets. Enjoy the free WI-FI are available at whole hotel areas including all guest rooms, restaurants, lobby areas and swimming pool for both in-house guests and outside guests who are dining at our restaurants. ... more   less 
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Also Known As:
Kuta Paradiso Hotel Bali

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