We traveled with our 2 year old daughter and our parents to Bali for the first time. We booked this hotel through Booking,com and when we reached there at night, we were given 2 rooms (despite having indicated that I need one double bed room) to accommodate my kid, they gave us 2 twin rooms. The hotel from the outset of it looks quite presentable but when we walked up the stairs to get to the 3rd floor where our room was allocated, and there us no lift in this hotel, I was pretty shocked to see the room as it was quite small and cramped but to make it worse, the bathroom was not so clean and the bathtub had some stains on it. I immediately got down to the reception desk and told them that I need a double bed room as I have requested earlier to accommodate my baby but they said that all the double rooms are full except for the ones at the ground floor to which we will have to pay more. After much persuasion, the staff allowed us to stay in the double room without any extra charges. However, the bathroom in this room is not clean at all with the tub having stains in it and worst still there is no hot water in the room. When inquired, the staff said that the hotel is having some solar hub problem which the owner has not changed the hub yet and therefore the hot water is not really working. I had to bathe my poor baby in the lukewarm water and in a dirty bathroom :( To make all these even worse, the room was full of mosquitoes that made it a nuisance for us to sleep. My daughter woke up in the morning with full of mosquitoes bites all over her body. The room next to us was very noisy at the middle of the night and in the early morning itself that made me not able to sleep at all. When I informed the reception about it in the morning the next day, they did not even acknowledge it. They were very ignorant. As for my parents who had to stay in the room upstairs, it was even worst where there was no hot water at all and the water flow in the bathroom was very very slow that it was almost just drippings of water. Their room aircon did not work in the middle of the night that they had to ask for a room change at that hour. Overall this hotel is a TOTAL NO NO for me. Total disappointment
- Official Description (provided by the hotel):
- Bali Summer Hotel is a Classic Remodeled Balinese Hotel.Bali Summer Hotel is 3 Minutes walk to Kuta Beach. 2 Minutes walk to Hard Rock Hotel. 6 Minutes Walk to Discovery Mall.6 Minutes walk to Sky Garden & Kuta City Center. There are hundreds of shops right outside Bali Summer's front door.Our Hotel has a Restaurant, Pool, Night Club, Spa, Salon, Room Service, Laundry Service, Live Bands, Concierge, Travel Desk, fish ponds, 2 temples, Free Wi-fi Internet, friendly staff, many rooms have private balcony. Our Location in Kuta is great. Give us a try, you will be glad you did. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Bali Summer
- Bali Summer Hotel Kuta