Our bathroom smelled liked sewage and throw up the whole time. Stayed for 8 nights. Not once did they clean our room, change our towels or provide new soap or TP. The room is poorly lit. The breakfast area is too small for how many visitors they have. Most people stood waiting for a chair to sit in. We waited up to an hour to receive our breakfast of scrambled eggs, toast and a bit of fruit. Dishes were visibly dirty. Staff is friendly enough but service was slow. To be fair, they are in the midst of a renovation, but for RP380.000/night I expected better quality. Saw many mice running around the place as well. Didn't have any in our room, but around the pool and lobby there were many.
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- Also Known As:
- Ayu Beach Inn Bali/Kuta